Unprofessional and Disrespectful Treatment…read more I went to JD by Ryder to see if I could get approved for a vehicle -- no appointment, just trying to explore my options. Instead of being met with professionalism, I was treated like I didn't belong there. The general manager, a woman, was rude, dismissive, and made me feel like I was beneath her for even asking questions. I wasn't looking for special treatment, just basic respect. But the way I was spoken to and looked down on was completely uncalled for. I left feeling embarrassed and unwelcome. I will not be coming back, and I don't recommend this place to anyone who expects to be treated like a human being.

DO NOT WASTE YOUR MONEY! They charged me $200 MORE than my…read moredown payment was supposed to be. Sold me a car with almost the ENTIRE front end broken, paid 3 months of payments without even being able to drive the car. Had to pay almost $500 at a different mechanic to fix something they "fixed" 3 TIMES! Currently without a car because the 3RD MOTOR that was put in the car blew up and they won't fix it. I've only had 1 positive interaction with someone here and of course they don't work there anymore. At the end of this nightmare, I will have paid over $22,000 for a car that is worth $3,000 on a good day. Oh and the loan company told me that they would "come after everything I have" if I let them come repo the crap car. JUST DONT DO IT!

So our lease was coming due (last May) so we went in and preordered a new Blazer! Sterling Grey…read moresomething or other. We ordered the Weather Tech, type floor mats- premium all weather and cargo mats, we ordered remote start and something else, all add ons. In May we were to receive our car. May. June. July... I called the sales man in August and told him to cancel our order, we were going elsewhere. "Oh the car JUST CAME IN TODAY"!! We drive in and see our BLAZER!! But... noooooooo! Our Blazer is 'in here'. A blue and a red one. "Ummm these aren't ours". Yes, the blue one... "I've never ordered a colored vehicle in my lifetime" !! Well yes you did! Floor mats? Um no Remote start? It's not on the FOB. Oh it's on the app. Hahahaha jokes on me I find out one rainy morning ! I have written to the dealership... I have talked to someone asking them to get my order out and review it ... We can't, you're salesman is no longer with the company ‍ So it's this many months later I get an email survey from General Motors. I tell them THIS SAME THING. Nada. So some company pockets the 'extras' We've leased three cars from Sweeney , but you can be CERTAIN we'll take our business to Columbiana, next time !! Paul and Mair Williams!

From the owner: In 1969, Buick Youngstown's original showroom was demolished and a new one was erected with a…read morelarger Service Department. These facilities served #TeamSweeney well until 1986, when a new Buick Youngstown facility was built on Market Street in Boardman, Ohio to better meet the needs of the growing dealership. Our operations in Boardman include over 50,000 square feet of Sales, Service, and Office Space situated on 20 acres of land. Always focused on the Customer, we have been willing to change to meet the demands and lifestyles of our Customers. This was demonstrated by the addition of the GMC Truck franchise in 1987, Pontiac franchise in 1996, and the Chevrolet franchise in 2004.

Just leased Mazada CX5. The Preston dealership worked with is in obtaining the vehicle we wanted…read moreand payment. Our sales person was knowlegeable, patient. The finance persin was great. The whole process was pleasant. Thank you

I just purchased a new Mazda CX90 at Preston. Dave made the experience of new vehicle purchasing…read moreeasy and stress free. He was very knowledgeable and great to work with. I will definitely recommend him to my family and friends who are looking to purchase a new vehicle.

I found a used car that I really wanted and negotiated back and forth with salesman Nicholas…read moreRushwin for a couple weeks to a point where I was satisfied with making a deal. I contacted him a few hours before heading over to the dealership, everything was all set to negotiate the final deal on that car, and when I got there he told me they sold the car earlier that day. He couldn't bother to let me know ahead of time despite texting him just a couple hours before; I drove an hour out of my way and had a cashier's check made out for the down payment and everything. Overall very disappointing and frustrating, and incredibly unprofessional on their part. I would strongly encourage anyone to avoid doing business with Nicholas Rushwin specifically, and this dealership as a whole. I definitely will not give them my business and advise against anyone giving them their business either.

Terrible experience with Jay Albanese. Rude person who does not care about customer service…read more Scripted robot responses. Time Waster

I normally don't write long reviews, but my experience with Ken Ganley Kia of Boardman was so…read moredisappointing and stressful that I feel compelled to warn others. What should have been an exciting purchase turned into a two-week nightmare -- one week just trying to complete the deal, and another week waiting for the dealership to finally release my approved, paid-for vehicle. During that delay, I was told I'd still have to pay for the days I didn't even have the car in my possession. My experience with sales associate Christopher Kenney, finance manager Heather Marino, and general manager Melanie Yesovich was marked by misinformation, unresponsiveness, and defensiveness. I was repeatedly pushed aside, ignored, and treated as though my time and business didn't matter. Even after paying my down payment and signing the paperwork, they refused to release the car, citing "funds clearing" from the leasing company -- which makes no sense for a lease. When I raised the issue, I was offered only $40 compensation and told to sign a release form that would have silenced me from ever sharing this experience publicly. I refused. The only person who showed any professionalism was sales manager Mark Dickerhoof, who listened, treated me with respect, and ultimately honored the national offer I was initially denied. Unfortunately, every other part of this dealership failed to deliver even the most basic level of customer care. As a former licensed car salesman at Klaben Ford and Lincoln and a recipient of the Key to the City of Youngstown, I know how customers deserve to be treated -- and this dealership fell far below that standard. If you value honesty, professionalism, and respect, steer clear of Ken Ganley Kia of Boardman.

Had to take my 2016 KIA Sorento in for another recall, this is the Kia that has the bad motors…read more Same KIA that anyone could step into & brake steering column & steal it, Insurance rates went up & then they didn't want to insure it! KIA said use a wheel locking stick like from the 1970's. Will maybe KIA was hopping all the lemons they built & the one they sold me would be stolen & totaled? My background is I am a certify ASE master technician (retired) I still build motors now as a hobby, I know what has happen inside this engine. Now oil loss is so bad Kia now says It can use up to one quart every 1,000 miles before they will replace there defective motors. As mine only uses .8 per 1,000 miles, they consider it acceptable, so between oil changes they want me to add 5 quarts of oil as the engine will burn/blow by on there defected engine block, with defected oil rings, wonder why EPA has not stepped in with the pollution this veh puts into our air. And the service department has to be of the rudest I have ever talked with, the write up person named Samantha I think would just talk down to you as if The customer is the issue not the lemon Kia produced. They want you to bring in for oil change, then you drive it, then back for them to check it, then in for 2nd change to verify it's a oil burner, then back & forth how many times, delay is another word for denial, they Just have one class action law suit after another. I am having better results dealing with E.P. train derailment then KIA.

Our 2016 Ford pickup broke down late yesterday on the Ohio Turnpike as we were hauling a trailer…read morewith our assorted menagerie inside - 2 ducks, 2 chickens, 2 cats in our move from Illinois to Maryland. Not only did the Donnell service department stay open to wait for the tow truck (thank you Paul), they shuttled us to a nearby hotel (thank you Kate) and their team let us keep the critters securely parked in the trailer overnight in the back lot and they even gave them water first thing in the morning before we got back from the hotel - picked up again by their courtesy van (thanks Dan). The alternator and battery are now being replaced and we will be on our way to Maryland shortly. Unbelievably nice people and great service. We plan to come back to Donnell when we need another car later this year. Thank you Donnell. You have been more than awesome.

Earlier this week they had contacted me to set up an appointment to test-drive a Ford F-150. After…read moremaking the trip from Pennsylvania excited to test drive the truck we waited 20 minutes for them to tell us that the truck was already sent to auction. The sales-man was rude, and did not believe us when we told him that we had an appointment. We will never return and will tell everyone about our poor experience. I would highly recommend Fair-Way Ford in Canield Ohio, they have awesome sales staff and service, and actually have the vehicles that they advertise.

Just got in April, used my entire savings and 5 months later its off to the junkyard. Single mom…read morewith 4 kids , sick to my stomach

My son purchased a vehicle at Simpson Motors in July 2022, and this morning a repair shop operator…read more told him the head gasket is leaking. The operator won't even touch it or put in a warranty claim for my son. He recommended going to the Subaru dealership for service. The sad thing is this certain repair shop was recommended by Simpson. So now my son has more than two years to pay on a car that probably shouldn't even put on the road again. By the way, I have seen other complaints concerning bad head gaskets on google reviews for Simpson. I guess my son will join the ranks of yet another dissatisfied Simpson customer.

Amateur welding on frames and lots of paint to hide other things would recommend wasting time or…read moremoney here will definitely regret it

Well i was thinking about buying a new Ridgeline and after reading the reviews thinking I should…read morefind another dealership. Have things changed since the new owners took over?

I bought a 2022 car last year and they sold it with 2020 rear tires. When I questioned their Sales…read moreManager Mike,he tried to tell my Alfa Romeo came out of the factory with used tires which is ridiculous. I even offered to buy two front tires if they replaced the two rear tires. Mike said he would get back to me,but never called back. I have bought two cars from Cochran,but I will never buy again from them.