Thanks jdb for me and my wife in a car great people great cars great service…read more Darrel glen fish

Absolute scam of a business, buys wholesale cars for 1/4 of the price they sell them for. Sells…read morecars for 15k+ with over 135k miles. Just for the to have a bad transmission, motor, major suspension issues or a flood vehicle. Terribly awful customer service, returned a car that was purchased for 27,000 after interest, $15k listing price, where the transmission failed with 92 miles of driving, first time the car was taken on the highway over 55mp. Had the car towed back 2 days later, for them to drive it around a neighborhood 25-35mph (had the car in gps tracker). They claimed the took the car on the highway (they didn't). Was trying to talk my girlfriend into letting them keep the car 24hr where they were trying to perform unauthorized matinenced to make the car seem as if were function able to get a couple payments off of her if not make it go past the time she could return the car. We walked in there very certain we did not want the car and wanted the deal to be unwound, they had service argue that it wasn't broken etc. We returned it on a monday they claimed they would have the down payment sent back via check the following monday, come tuesday no check in the mail nor a phone call, we had to call tuesday the day after they promised the check just for them for them to use stalling tactics and still not issue a check. They also tried to charge the finance payment after the cancellation papers were signed and dated!!!! They are as unprofessional as it gets and cant take a lick of responsibility. NEVER "PURCHASE" A VEHICLE FROM JD BYRIDER IN BOARDMAN. The manager Abby is also a horrible person to be in that position.

So our lease was coming due (last May) so we went in and preordered a new Blazer! Sterling Grey…read moresomething or other. We ordered the Weather Tech, type floor mats- premium all weather and cargo mats, we ordered remote start and something else, all add ons. In May we were to receive our car. May. June. July... I called the sales man in August and told him to cancel our order, we were going elsewhere. "Oh the car JUST CAME IN TODAY"!! We drive in and see our BLAZER!! But... noooooooo! Our Blazer is 'in here'. A blue and a red one. "Ummm these aren't ours". Yes, the blue one... "I've never ordered a colored vehicle in my lifetime" !! Well yes you did! Floor mats? Um no Remote start? It's not on the FOB. Oh it's on the app. Hahahaha jokes on me I find out one rainy morning ! I have written to the dealership... I have talked to someone asking them to get my order out and review it ... We can't, you're salesman is no longer with the company ‍ So it's this many months later I get an email survey from General Motors. I tell them THIS SAME THING. Nada. So some company pockets the 'extras' We've leased three cars from Sweeney , but you can be CERTAIN we'll take our business to Columbiana, next time !! Paul and Mair Williams!

From the owner: In 1969, Buick Youngstown's original showroom was demolished and a new one was erected with a…read morelarger Service Department. These facilities served #TeamSweeney well until 1986, when a new Buick Youngstown facility was built on Market Street in Boardman, Ohio to better meet the needs of the growing dealership. Our operations in Boardman include over 50,000 square feet of Sales, Service, and Office Space situated on 20 acres of land. Always focused on the Customer, we have been willing to change to meet the demands and lifestyles of our Customers. This was demonstrated by the addition of the GMC Truck franchise in 1987, Pontiac franchise in 1996, and the Chevrolet franchise in 2004.

ATTENTION FEMALE SHOPPERS, Go to literally any other Mazda dealership, while our salesman was very…read morenice and we appreciated him, the manager was absolutely barbaric and would not let us leave after repeating multiple times that we were just looking around. Like physically put HIS BODY between me and the door. Honestly should've called the police. what a freak. Wish I could rate it a zero

I just purchased a new Mazda CX90 at Preston. Dave made the experience of new vehicle purchasing…read moreeasy and stress free. He was very knowledgeable and great to work with. I will definitely recommend him to my family and friends who are looking to purchase a new vehicle.

About a week ago I left an unfavorable review, and they reached out to make things right, so this…read moreis an updated review... I was in to look at Camrys I was interested in, and was offered no assistance, so I left feeling a little annoyed and insulted. Stephanie D reached out to apologize and I made an appointment the next day to meet with a sales rep. After meeting with sales rep (Kevin Sikora) and taking a test drive, was offered a deal too good to pass up. Also a pleasant experience in the finance office with Keely; no shady monkey business at all during the parade of paperwork. She did try to sell a few last-minute extras but didn't turn evil on me when I declined them. Very happy with the car I got and the deal that came with it. So I guess the moral of the story would be to make an appointment?

I found a used car that I really wanted and negotiated back and forth with salesman Nicholas…read moreRushwin for a couple weeks to a point where I was satisfied with making a deal. I contacted him a few hours before heading over to the dealership, everything was all set to negotiate the final deal on that car, and when I got there he told me they sold the car earlier that day. He couldn't bother to let me know ahead of time despite texting him just a couple hours before; I drove an hour out of my way and had a cashier's check made out for the down payment and everything. Overall very disappointing and frustrating, and incredibly unprofessional on their part. I would strongly encourage anyone to avoid doing business with Nicholas Rushwin specifically, and this dealership as a whole. I definitely will not give them my business and advise against anyone giving them their business either.

We have brought our Kia Sedona here twice in the last year for work still covered under on our soon…read moreto be expired warranty. Both times have been a great experience. The first time was for a noise coming from under the hood that ended up being a loose bracket for the a/c. They fixed it and they even replaced our wheel covers of which are covered under the warranty. We didn't know this but the friendly staff told us they were and replaced them. Also, the back seatbelt that my kids use was locked up and they had to replace some sort of gear or something of which they did the same day as well. Pretty cool. Today, my wife took it there because our windshiled wiper motor went bad and something's going on with the powersteering. They replaced the wiper motor and told her that they had to order the parts for the rack and pinion which is making the noise we hear. They were nice enough to tell her that when the parts are shipped in, she would need to drop the car off and come back to pick it up as the work will take several hours. Fifth star evades this review as both times we had an appointment for the work but ended waiting approx 2-3 hours anyway. I know a wait is expected but why make an appointment? Anyway, other than the wait issues, we have found something great in this dealership.

I normally don't write long reviews, but my experience with Ken Ganley Kia of Boardman was so…read moredisappointing and stressful that I feel compelled to warn others. What should have been an exciting purchase turned into a two-week nightmare -- one week just trying to complete the deal, and another week waiting for the dealership to finally release my approved, paid-for vehicle. During that delay, I was told I'd still have to pay for the days I didn't even have the car in my possession. My experience with sales associate Christopher Kenney, finance manager Heather Marino, and general manager Melanie Yesovich was marked by misinformation, unresponsiveness, and defensiveness. I was repeatedly pushed aside, ignored, and treated as though my time and business didn't matter. Even after paying my down payment and signing the paperwork, they refused to release the car, citing "funds clearing" from the leasing company -- which makes no sense for a lease. When I raised the issue, I was offered only $40 compensation and told to sign a release form that would have silenced me from ever sharing this experience publicly. I refused. The only person who showed any professionalism was sales manager Mark Dickerhoof, who listened, treated me with respect, and ultimately honored the national offer I was initially denied. Unfortunately, every other part of this dealership failed to deliver even the most basic level of customer care. As a former licensed car salesman at Klaben Ford and Lincoln and a recipient of the Key to the City of Youngstown, I know how customers deserve to be treated -- and this dealership fell far below that standard. If you value honesty, professionalism, and respect, steer clear of Ken Ganley Kia of Boardman.

Our 2016 Ford pickup broke down late yesterday on the Ohio Turnpike as we were hauling a trailer…read morewith our assorted menagerie inside - 2 ducks, 2 chickens, 2 cats in our move from Illinois to Maryland. Not only did the Donnell service department stay open to wait for the tow truck (thank you Paul), they shuttled us to a nearby hotel (thank you Kate) and their team let us keep the critters securely parked in the trailer overnight in the back lot and they even gave them water first thing in the morning before we got back from the hotel - picked up again by their courtesy van (thanks Dan). The alternator and battery are now being replaced and we will be on our way to Maryland shortly. Unbelievably nice people and great service. We plan to come back to Donnell when we need another car later this year. Thank you Donnell. You have been more than awesome.

Earlier this week they had contacted me to set up an appointment to test-drive a Ford F-150. After…read moremaking the trip from Pennsylvania excited to test drive the truck we waited 20 minutes for them to tell us that the truck was already sent to auction. The sales-man was rude, and did not believe us when we told him that we had an appointment. We will never return and will tell everyone about our poor experience. I would highly recommend Fair-Way Ford in Canield Ohio, they have awesome sales staff and service, and actually have the vehicles that they advertise.

Just got in April, used my entire savings and 5 months later its off to the junkyard. Single mom…read morewith 4 kids , sick to my stomach

My son purchased a vehicle at Simpson Motors in July 2022, and this morning a repair shop operator…read more told him the head gasket is leaking. The operator won't even touch it or put in a warranty claim for my son. He recommended going to the Subaru dealership for service. The sad thing is this certain repair shop was recommended by Simpson. So now my son has more than two years to pay on a car that probably shouldn't even put on the road again. By the way, I have seen other complaints concerning bad head gaskets on google reviews for Simpson. I guess my son will join the ranks of yet another dissatisfied Simpson customer.

Amateur welding on frames and lots of paint to hide other things would recommend wasting time or…read moremoney here will definitely regret it

Well i was thinking about buying a new Ridgeline and after reading the reviews thinking I should…read morefind another dealership. Have things changed since the new owners took over?

my son went to buy a car. Drove a hour n 10 minutes to get there. He ended up putting money down on…read morethe car and couldn't pick it up due to work hours. salesman said not to worry take your time the car will be here! THEY ENDED UP SELLING THE CAR FROM UNDERNEATH OF HIM! is this the way this company does business!?? We was SICK! He had ordered different parts for this car and was excited. and now they sold it!