I haven't been to a checkers in a very long time and my wife has never been. I remember how delicious their fries were, how quick service was and was excited to take my wife now that a brand new checkers opened up right down the road from us. Today was nothing like I remember.
According to our receipt, we arrived and order via their nonsense AI system at 7:36PM. Personally I will always ask for a live person from now on (with the huge assumption I even bother returning). There were 3 other cars ahead of us after ordering but it seemed to move along quickly. Little did I know after paying they would have us circle back around to the other side to wait for our food. The truck in front of us got the same treatment. They just do this to make their drive thru times look quick, which is a joke.
After waiting an exorbitant amount of time we got our food. We knew something would be wrong. Even when paying at the first window they ran through everything with us and confirmed what was ordered. We had to correct them that the AI got wrong and they immediately let someone making the food know. But when we finally got the food, the chicken sandwich was made wrong completely, not even the parts that the AI messed up, but the entire thing. So we waited even longer for them to remake the food correctly.
Make note I said the receipt says we arrived at 7:36PM... we didn't leave the window until 8:03PM. I have never waited so long at a FAST food restaurant. This was absolutely a joke. Luckily we had our drinks right away, without straws, right? By the time we got home with everything the ice in our drinks was melted and the cokes watered down, the food was meh, and I'd be surprised if this brand new location even makes it for very long.
Honestly should avoid at all costs. read more