I went into Check City on El Rancho. They were the ONLY company open and willing to cash ALL my back pay checks(I had 11 in of them) . Joy was the awesome chick who helped me! She was so sweet and professional and even though she was having a bit of computer trouble she didn't talk poorly about the company ( I've heard that alot elsewhere) and made me laugh and gave me a little history about Check City as well! She was informative and knowledgeable about my checks and made the whole experience worth the very low processing fee of 1.99% for my type of check. I recommend everyone to go here for all your check cashing needs! They also do tax refund loans, cash personal checks and if you have an account with them and you forget your I. D. they don't hassle you, they just cash your check. Either way, I will always go here when I need any of these services and it's because of Joy and how wonderful and professional she is and the great customer service she provided. It goes a long way with locals. Thanks Joy!!! read more

I highly recommend going to Check City, and at this location! Their rates are not bad either! I preferred Check City, over the other loan companies here. The Store Manager, Joy, is always a pleasure to see, friendly, knowledgeable and helpful. I've been a customer with Check City for years now, and have made quite an appearance there. Started with the Check City in the Northwest part of Reno, then took my business, here at the El Rancho Dr. location, due to horrible attitudes from the other Store Manager, plus one other Employee, in the Northwest of Reno. El Rancho Store in Reno is always clean, and has an Inviting Atmosphere to it. I am sure it is because of how customers are being treated......and it is Excellent!!!!! Not poor! read more

OMG....I got positive things to say about Check City...It's the one and only place is hassle free for me.The people are super nice and I will say that the Branch manager Joy is super nice and always smiling and greets me she also goes out her way to help you as much as she can She was at the counter helping as many people as she can by herself and apologize to the people who was waiting She polite and make you feel welcome and she will go over every detail of your loan Check City on El Rancho will not disappoint..DO NOT GO TO DOLLAR LOAN CENTER they are racists and rule and lies.Thanks you so much Joy Wilson you are the best!!!!!! read more

"Fitzi" told me that the next time I came into Check City, that my visit would be expedited and much quicker. It was, and that's when the total customer svs. Experience kicked off! "Fitzi" then suggested I switch from Chime, to Netspend banking, so I did, no charge for switching, then outta nowhere comes "Joy", takes my card, phones Netspend, and activates my card for me! Wow! Girls, you two are awesome! And thank you very much for making life a little bit easier at the end of a long day, and week, for that matter. If there was more than 5 stars to give you two, you'd both own em all! Donald Smyser. read more

I must admit, I've been to your competitor Dollar-loan-center and it's not worth it. This location always has friendly, thoughtful and knowledgeable staff. Their fast, professional and detailed. They know what true customer service is about. Do not waste your time going anywhere else or you'll regret it like I did. But I'm back to stay. Thank you Joy and your team for making stressful situations comfortable. read more

I highly recommend these place. I'm a long time costumer, Here were I always go to get a loan and to do myTax Returns. Highly recommend Anthony to do your loans and Tax Returns He's very professional ,very nice and friendly ,he really knows what he's doing, he will help you get the maximum loans and TaxReturns. For me these place should be rated as 10 STARS read more

If you need a loan for fast cash and impeccable service this is the place to go. Joy and her staff are friendly and explain everything clearly so you know exactly what you need about the terms of loan. They don't hide hidden costs like most loan places. Bring in what is required and in and out in no time with cash in hand. read more

Osman really helped me out so much, and was all around informative, patient, and just a genuinely pleasant person to work with. I appreciate his help, and would 5/5 recommend Check City to anyone needing to cash a check, or get a payday loan! Thank you so much again for all of your help! :') read more

Every time I come here I have the best service! Osmin, joy, and Ashley are so helpful, they help me with loans, western union and everything I need. Osmin let me know that they do tax returns. They have my business for that also! Thank you guys for always helping me read more

this place is awesome i came on my lunch br to cash my check osman had me in an out so fast he was very kind an respectful it's so hard to find that plus Barbara had the lobby smellin so good I would definitely be coming back to this location read more

Joy has great customer service, Everytime I go in there , she is always helpful and understandable with my situation, I will definitely recommend check city, just cause of Joy and her crew thank you Osvaldo venegas ( OZZIE) read more

Been here several times and joy the branch manager has been amazing professional I will always recommend my fellow co workers and all to this company .joy thanks again you are indeed an asset and beautiful individual. read more

I've used Check City over the last few years for when I'm in a pinch, as an alternative to credit cards and now for my taxes. The rates charged are below industry standard and Amy and Sydney are awesome! read more

JOY and FELISHA are the best their customer service is wonderful.. they both are so helpful .. I been going up there with joy to prepare my taxes for 3 straight years ... And will go year after year . read more

Barbara is amazing she is so sweet and very good at her Job very very quick. She does loans very quickly and efficiently.She is very well spoken and very helpful I love working with her. read more

I don't recommend this establishment due too a individual by name of Tara she had racist intent towards certain customers and act like customers have no knowledge of nothing read more

The staff are always very friendly and helpful Joy is great and always willing to help anyone. I have been working with them for years and she always is phenomenal read more

Tara and Victor were wonderful. They helped is so much. Thanks to both of them. They made it easy and cheerful experience.

I have been getting excellent service from Joy for over a year keep up the good work.thank you fir serving our community