Melissa and Alicia are the best!! Super knowledgeable and helpful. Great customer service.read more

AVOID THIS SO-CALLED COMPANY AT ALL COST!…read more We trusted Taxperts with our tax preparation for several years and paid them to prepare and file our tax returns. We recently discovered that they never filed our returns from two years ago, despite being paid to do so. I only found out after contacting the IRS to resolve an issue with being charged hundreds of dollars in penalties and interest all due to Taxperts. Because of Taxperts failure to file our return, we were assessed IRS penalties and interest that we should never have had to pay. Melissa repeatedly promised to reimburse us for those penalties and interest but never followed through. After months of excuses and broken promises, we have received nothing. The IRS provides IRS Form 14157 specifically for reporting tax return preparer misconduct, and we have been forced to pursue that process. This is classified as crimal behavior. Based on our experience, I would never trust this company with my tax returns or my personal financial information. If they failed to file our return without our knowledge, it raises serious concerns about their professionalism, accountability, and the handling of sensitive client information. I would strongly encourage anyone considering this company to think twice before giving them access to your financial records.

the quality of my services were exceptional!! I was so surprised to hear what she could for me,…read moreand when it happened, I knew I would be back !!

this credit repair service is amazing!!!! i started with a 658 and my score got up to a 683 in 3…read moremonths. my score just took a recent dip due to an incorrect charge off on my account and nicole noticed it immediately and asked me about it and when i told her i didn't recognize that, she immediately began disputing it. it's still in the process but she's great. definitely will continue doing business with royal financial services!

The tax knowledge of these people is truly outstanding. They also really care about their clients…read more In my case the IRS claimed that I had made a mistake in my 2022 filing. Not so bad, but when I sent them proof that I had done my taxes correctly I got no result, rather a second notice. Then I called for help and Paula took over and plowed through the many hurdles, including having to elevate my concerns. She got it done!!!! They're simply great.

I contacted Dan Randall and associates regarding a tax problem I was having with state taxes from…read moreColorado. Paula quickly stepped in and was able to get this resolved. They were easy to work with and reasonably priced. I would recommend highly.

Terrible business. I got disconnected twice during my first two phone calls, without a call back…read more Back each time to calling a receptionist, she casually admitted a problem with their phones??? Then finally I became a customer, but they wouldn't let me speak to an actual tax person to see if I was a "fit" until I paid them $240.00 deposit. I felt "wow, this must be a professional outfit, or a scam job". Then John called and was fine on the phone and we got my calculation figured out for a RMD distribution amount that I needed to withdraw from my Fidelity account. I was in their chat system by this point which seemed like a better communication style and their preferred method, which REQUIRES that you enter a PORTAL, which was fine, so long as they actually got the job done. Next, I asked what my balance was to see if my $240.00 was all spent from this one transaction or not, and to start to get my tax stuff together for him. I literally NEVER heard back from them. Also, and to conclude, John said during our initial conversation that doing an MLP stock tax form would not be a problem. Long story short, I never heard back about my balance, and I guess making that first calculation done spent the entire deposit (but don't expect a receipt or invoice showing anything from them). So I went to TurboTax for my taxes and paid an extra 50 bucks for "Expert Assist" and got my entire taxes done with extreme competence and the tax person was awesome. I am sure that Jacks would have charged me many times what TurboTax charged me, and I was just completely left with a bad taste in my mouth from the whole experience. I have no idea if my $240.00 was all spent with one calculation or not, and I'm sure I will never find out, but my TurboTax bill for doing all of my taxes, along with calculating a very complicated K-1 form and 1099s was less than $240.00 My experience was totally "jacked up". Don't bother.

Jack's has been nothing but great since we hired them to help with our taxes. They are flexible,…read moreknowledgeable and never make me feel rushed with any questions I have. This whole process of dealing with the IRS has been so nerve-racking and they make it 100 times better. I definitely recommend!

First time working with Jackson Hewitt and it was an awesome experience! My preparer was Tika and…read moreshe was not only professional, but communicative, funny and knowledgeable. Great experience overall!

First and foremost, I want to let you know I'm very disappointed with the service at this location…read morethis year, and it is only the beginning of the holiday refund advance season. I'll go ahead and get straight to the point. I received a call on Friday to confirm my 9:00 a.m. appointment on Saturday, December 13th. I waited in front of the office for at least an hour. This location is at 4770 West Ann Road, Ste 2, North Las Vegas, Nevada 89031. I called the number listed on the website and spoke to a lady named Charlie at the Rancho location. She said the tax preparers were running late but would be there soon. There were four of us customers waiting outside. Eventually, I saw Tika arrive--she was not scheduled to work that day, but I want to mention that she was an excellent employee last year. She kindly opened the office and logged into her computer, but was unable to access her Jackson Hewitt account. She called her manager, Pam, who asked to be put on speakerphone so everyone could hear. I expressed my frustration to Pam, the manager. Pam told Tika to send us to the Rancho location, which made no sense to me. If we had appointments, someone should have been there to assist us. Pam said there was a family emergency with one of the tax preparers. However, I found her to be very rude and unsympathetic, as if our concerns were not significant. As a manager, she should have called us in advance to arrange coverage for the appointments. Instead, she acted as though we were bothering her. I have been a loyal customer for many years, but the service has gone downhill this year, especially under this manager, Pam. It is disappointing to see such a decline at Jackson Hewitt. My family, friends, and I--about ten of us--will no longer come here due to the poor service and unacceptable management

I honestly cannot say enough good things about Kevin at Goodfellas. Finding him has been an…read moreabsolute blessing, and I couldn't be more grateful. I came to Kevin with a stressful tax situation and a tremendous amount of uncertainty. Within a very short period of time, he completely transformed my financial situation, identifying significant opportunities that my previous tax preparer had overlooked. What sets Kevin and Goodfellas apart is that they don't simply prepare taxes. Kevin genuinely cares about his clients, takes the time to understand their circumstances, and approaches everything with an incredible level of knowledge, integrity, and professionalism. Beyond his expertise, Kevin is just an exceptional human being. He's honest, responsive, straightforward, and truly invested in helping people. I firmly believe the right people come into our lives at the right time, and Kevin is a perfect example of that. Kevin, thank you for giving me something I hadn't felt in a long time: peace of mind. You've earned my trust, my gratitude, and my business for years to come. If you're looking for an exceptional CPA, I cannot recommend Kevin and Goodfellas highly enough!

Most reasonable prices. Quick responses, helpful advice. Kevin is very on top of getting these…read morereturns done and with any questions.

Fast courteous helpful got my loan for what I needed in no time great place to do businessread more

A few days ago I went in here with desperate need of a loan and Adriana was able to go ahead and…read morehelp me to get the loan that I need it as soon as possible the process was quick it was easy as long as you have all the documents you need they give you money right then and there upload it to your debit card thank you so much Andriana for all your help !