Melissa was so helpful and friendly! She got all my documents filed no problem and even helped me…read morestart planning for next years taxes. I've definitely found my tax person and am so glad I don't need TurboTax or fuck ass scammer H&R Block or anything like that anymore. Support your local people thanks Melissa!!!

Questionable ethics, will not be going back. Last year, I tried to make an appointment on April…read more8th. Melissa said she was fully booked but that I should upload my documents and she would have her associate review them for me. Imagine my surprise afterwards, when my invoice included a $50 "rush" fee, that was never mentioned during our initial conversation. A heads up would have been appreciated and that is exactly what I said to her, but she didn't care enough to respond. Had I been extended that courtesy, I would have still had time to go elsewhere. I never once used the words "rush", "expedite" or "hurry" and since I still had a full week before the tax deadline, there was absolutely no need for me to have made such a request. Another issue is the lack of communication. My mom had reached out and asked for assistance with some tax forms. After weeks of silence, I also reached out with a text, email and even voicemail...all were ignored. After months with no response, Melissa finally replied that she had been ill but was feeling better. I then repeated my mom's request for help and was again ignored. Never heard back from her. Who needs that kind of treatment, especially after being loyal clients for 6 years?

this credit repair service is amazing!!!! i started with a 658 and my score got up to a 683 in 3…read moremonths. my score just took a recent dip due to an incorrect charge off on my account and nicole noticed it immediately and asked me about it and when i told her i didn't recognize that, she immediately began disputing it. it's still in the process but she's great. definitely will continue doing business with royal financial services!

From the owner: At Royal Legacy Services, we specialize in strategic tax planning and preparation for individuals,…read morebusiness owners, and high-income earners who are ready to take control of their finances. We go beyond basic tax filing. Our approach is centered around proactive tax strategy, helping clients legally reduce their tax liability, maximize deductions, and create long-term wealth-building opportunities. With over 20 years of experience in accounting and finance, we provide personalized, year-round guidance tailored to your income, business structure, and financial goals. Whether you need expert tax preparation or a customized tax strategy plan, our goal is simple: help you keep more of what you earn—legally and confidently. We pride ourselves on delivering a high-level, client-focused experience while ensuring full IRS compliance and peace of mind. Ready to stop overpaying the IRS? Let’s build your tax strategy today.

The tax knowledge of these people is truly outstanding. They also really care about their clients…read more In my case the IRS claimed that I had made a mistake in my 2022 filing. Not so bad, but when I sent them proof that I had done my taxes correctly I got no result, rather a second notice. Then I called for help and Paula took over and plowed through the many hurdles, including having to elevate my concerns. She got it done!!!! They're simply great.

I contacted Dan Randall and associates regarding a tax problem I was having with state taxes from…read moreColorado. Paula quickly stepped in and was able to get this resolved. They were easy to work with and reasonably priced. I would recommend highly.

The account I have had for years retired. I needed to find a new business to do my Income Taxes. I…read morechecked many reviews. Jack's caught my immediate attention. I stopped by their office. I met Michelle. We talked for a few minutes and I made an appointment for the next day. We talked and I gave her all the necessary paperwork needed. I returned 3 days later. Everything was ready and perfect. I made the right choice by using Jack's and Michelle was great. Yes, I will return every year. Thanks Michelle. Richard

Jack's has been nothing but great since we hired them to help with our taxes. They are flexible,…read moreknowledgeable and never make me feel rushed with any questions I have. This whole process of dealing with the IRS has been so nerve-racking and they make it 100 times better. I definitely recommend!

First and foremost, I want to let you know I'm very disappointed with the service at this location…read morethis year, and it is only the beginning of the holiday refund advance season. I'll go ahead and get straight to the point. I received a call on Friday to confirm my 9:00 a.m. appointment on Saturday, December 13th. I waited in front of the office for at least an hour. This location is at 4770 West Ann Road, Ste 2, North Las Vegas, Nevada 89031. I called the number listed on the website and spoke to a lady named Charlie at the Rancho location. She said the tax preparers were running late but would be there soon. There were four of us customers waiting outside. Eventually, I saw Tika arrive--she was not scheduled to work that day, but I want to mention that she was an excellent employee last year. She kindly opened the office and logged into her computer, but was unable to access her Jackson Hewitt account. She called her manager, Pam, who asked to be put on speakerphone so everyone could hear. I expressed my frustration to Pam, the manager. Pam told Tika to send us to the Rancho location, which made no sense to me. If we had appointments, someone should have been there to assist us. Pam said there was a family emergency with one of the tax preparers. However, I found her to be very rude and unsympathetic, as if our concerns were not significant. As a manager, she should have called us in advance to arrange coverage for the appointments. Instead, she acted as though we were bothering her. I have been a loyal customer for many years, but the service has gone downhill this year, especially under this manager, Pam. It is disappointing to see such a decline at Jackson Hewitt. My family, friends, and I--about ten of us--will no longer come here due to the poor service and unacceptable management

First time working with Jackson Hewitt and it was an awesome experience! My preparer was Tika and…read moreshe was not only professional, but communicative, funny and knowledgeable. Great experience overall!

Most reasonable prices. Quick responses, helpful advice. Kevin is very on top of getting these…read morereturns done and with any questions.

Kevin provided outstanding tax consultation for my tax return. I had a very complicated year with…read morethe birth of a child, the start of a new business, and multiple income streams. Kevin took the time to explain the entire process and ensure me that we were doing it all by the book while still maximizing our return. Thank you and looking forward to a lasting relationship for tax solutions.

I wanted to say thank you to Claudia the manager there at your Ann rd location in Las Vegas. The…read moreother day I took out a loan there and some how in my travels I lost the check.. :(. It was a Saturday it looked like I needed to wait until Monday before they could reissue the check. Claudia went way out of her way (as was the only person on duty and closed the office and went to the bank to request that they stop payment on the check so that could be reissued... I can't say enough about the great, friendly customer service at this location Thank you Claudia!!

My god Claudia is so cool she is down to earth. She helped me get the title loan I needed to help…read moreme out