Excellent service. Quick and easy. And extremely helpful towards me and my finances. David Garay helped me a lot

I'm giving my first expression review I walk in to make a payment for reinstatement and very nasty lady with the name Juliana if that's even her name told my sister can I help you (after speaking with me and learning what I was there for) cause you're staring at me then told me you know what ima going to let the next person that comes in in 15 mins help you im an African American women and she is Hispanic she then tells another gentleman who is Hispanic behind me I can help you without even letting me gather my items this was so rude and nasty of her maybe she needed morning coffee but I have errands to run and if this is a first come first serve company she has the worst customer service service stop getting jobs when you don't like to provide customer service or feel great about the skin you are in cause we were not staring if I can leave no stars I would read more

I've needed their help and they've always done their best to find the best deal for me. Marissa and Jacob are hard working and honest. I recommend Freeway Ins on Rainbow for great service and honesty read more

David helped me with my insurance.He was very nice and very helpful . Would definitely recommend this insurance place

Joanna Marcias is so funny! She is the best she's always ready to answer any question and she knows what she's talking about. I needed to get just a sr22 with no vehicle insurance and she was able to get me that for just a flat 22$. Weve been with freeway insurance for a few years now and i must say she has been my favorite!!! read more

Ms Juliana Martinez really came through and fixed my problem that no one could when I called over the phone customer support. They just sent me in circles and kept transferring me. But I came to her office and she straightened everything out and she also heard and saw the unprofessional people I was dealing with over the phone. But she got everything settled and handled for me. I am very appreciative, thank u read more

This place is a JOKE... You hear all over the radio So Cheap! Great Insurance! You are crazy if you do not get Insurance with Freeway.. OVER PRICED a 20 year old vehicle with a driver with no prior tickets, no accidents... Quoted over $150.00 a month and they out source not even their company , they are working probably from home and getting quotes from other companies. They gave me quotes for Progressive, State Farm and another. Was so upset Wasted so much of my time giving them my information Im sure I will get 1000 spam emails now! PLEASE DO NOT WASTE YOUR TIME! read more

We bought the policy for the store in December for three cars. He said we need full coverage for one car,and liability for the other two.They found us they found us a policy with key insurance. this month back company went out of business and we had to switch companies problem. Is that two days before my policy with key expired we had an accident come to find out they did not sell me full coverage. They misrepresented what I was buying, unfortunately I signed trusting the agent knew what they were doing. I would stay away from this company and especially this office. State Farm is a little more expensive but more established don't get treated like we did. read more

Ive been coming to this place for a long time.... Every time the service have been great!!! Ray set me up and Joanna always lets me know what's going on and keeps me updated... Thank you Joanna and Ray you are the best!!! read more

Ray was amazing! Great customer service! I will recommend Freeway insurance to all my friends and family

Ray was totally awesome in helping me purchase my new policy. His customer service is spot on, very calm and reassuring. Whatever it is you need done, I'm sure Ray will be able to find a solution for you . read more

Joanna is efficient, knowledgeable and professional. She makes it easy to make my payment and always keeps me up to date on how I can save more money! Thank you for the consistency Joanna. read more

Did an amazing job in helping me update and understand my policy. Lowered my costs by $100 a month

great quick service. helped me find an amazing deal. haroun ray was an awesome help.

this is the worst insurance company I ever had. Yeah they're cheap, but you get what you pay for. I wasn't able to give them my debit card number on time for automatic payment, which will come out of my checking account every month. That was nice until I got a new debit card and they canceled my insurance so I had to get a whole new insurance. I was out without insurance on two cars on the 30 day mark with the DMV, and I only had to pay all new down payment and I had to pay more and insurance but I also had to pay a $1000 fine to the DMV . if this is the crappy insurance company, you want go with them, but I would say go somewhere else. read more

Ray was awesome very informative and fast on top of that a great personality i would highly recommend this company and him as a representative read more

I have been a client of freeway insurance for a number of years and find their service, especially at the North rainbow location, to be excellent. The representatives there are very professional, friendly and give you the best options for your insurance needs. They realize life is not always perfect and they work with you and fit you with the proper insurance at a price you can afford. The sales manager, Juliana Martinez, is amazing. again she is very professional yet friendly. Even if you haven't been in there in months when you walk in she greets you and she remembers your name and your circumstances. they make you feel like you are part of an insurance family looking out for you. I do not hesitate to recommend them! read more

Shady company they quote you one price then when you go to pay that price they want to double your premium um no thanks why am I paying over 100 dollars to start an sr22 when my monthly payments are only 53 dollars! I'm good no thank you be careful. read more

Good service and insurance was what i needed to fit my needs after a few incidents on my record, they were able to find a company that would insure me and overtime helped me qualify for better company. The agents are great and big shout out to the office manager Juliana she is great. read more

Wow I never thought I'd say this but what a wonderful experience I had there, I went for a quote and left with new insurance for my car and my wife's car, it's been a couple months and the savings are adding up compared to our previous contract, if service is always this good, competent, trustful and honest you guys must be doing something good, thank you so much Juliana for helping our little family save money in this not so forgiving economy, the impact you're making in the community won't go un noticed, keep the good work everybody, I love doing business with a respectable insurance company. read more

Zero stars, but forced into the one star to write this review. Highly disappointed in every category! 1. Dealt with three different people in one day, which is very confusing. 2. Was just flat out lied to my auto policy would cost $$$, I paid it. 3. Called the actual insurance company stated they only received $$$. Hmm.. weird right.. called this location back to ask very specific question, however the answers she was giving was the run around, never a straight forward answer. I told her I felt betrayed and lied to by this company, she kept saying I have given you the information you are asking for...Really? Pretty poor "customer" service. Than I ask her to spell her name, she hangs up on me. I do feel this is thier job to fully explain all the insurance language to us (average joe's). Than... I find out they charge me for a additional product I did not agree to, nor was I told about this while obtaining a new policy. Never recieved a declaration page either. Throughly disgusted with this office. Also in the process of obtaining my refund back for a product I do not need or want. And I have filed a formal complaint with the State of NV Division of Insurance. Monday I will be working on escalating this to a hight management level. Shady is one way to describe this ordeal! read more

Don't join this shady company. I originally went with this company for all the "discounts" they offer and "low rates". Turns out about a year after having them they've increased my rate 3 times. Started out paying $200 / month and now I'm at $300. Mind you, I have minimum liability coverage on 2 old vehicles. After purchasing my first home, I inquired about getting a home owners discount like they advertise on their paperwork. They had me running around getting proof of ownership just to tell me they have a limit on discounts and I'm stuck paying $300. At this point I rather spend the money on a REPUTABLE company that doesn't take advantage of their customers. I will definitely be sending all my emails and phone log screens to the NV division of insurance and reporting them for deceptive trade practices. BEWARE of these crooks! read more

It's so annoying that they never answer their phones.. especially when i'm trying to get insurance to drive the car off the dealership

Literally NEVER answers the phone I can let it ring for 5+ minuets like you're literally sitting there doing nothing and you can't answer the phone? Ive been in store and literally witnessed 2 workers blatantly ignore the phone. Most unprofessional insurance company I've ever worked with read more

Very unprofessional staff had a problem with the a employee being rude and I went to speak to the manager about this and she lied to me trying to cover up for the employee read more

Juliana at this location is always very nice . I always receive a very personalized experience. Not robotic or forced like most places. Great customer experience overall and insurance very affordable for younger drivers . read more

Ingrid is the absolute best. I have been doing business with her for nearly 3 years, and she has always been incredibly knowledgeable and helpful. I would highly recommend her to anyone seeking insurance. read more

Thanks so much to Sergio for always being such a big help. He got what I needed done in a timely manner, answered all of my questions & made sure I was well taken care of. Thank you Sergio read more

I called in for insurance cards and Khadijah assisted me. I truly appreciate how helpful and positive her attitude is. She promptly called me back after realizing the end didn't go through and quickly corrected it to make sure I got my cards. I appreciate her ever so much forv ty he follow up because everyone does not do that. She could of carried on with her day and let me call back again for the cards but she made the choice to reach out to me and te verify my info. She is definitely an asset to your company. read more

Hello my name is Larry and I just wanna say Valerie at Freeway insurance at Rainbow location is very helpful and knows what she is doing unlike bad experiences at other location. If ever you need help with insurance I highly recommend Valerie,Fuck all the haters. read more