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    Review Highlights - Check City

    Francoise was super professional and it really did make my day good.

    Mentioned in 3 reviews

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    CASH 1 Loans

    CASH 1 Loans

    (51 reviews)

    Northwest

    Received assistance from Minnie regarding my payments, loan information, income info, etc. and was…read morevery satisfied with the helpfulness and friendliness of the customer service. Really helped me have a better understanding of the Cash1 mobile app and the processes necessary to proceed with my loan inquiries. Very kind and patient with giving a thorough explanation of everything I needed help with. 10/10

    The representatives are nice, the loan process is easy. That gets a 5 star-ONLY! Yes, I was in a…read moremedical bind and car bind. I applied and was approved, Great. Got a higher amount and opted in for longer months which was supposed to have higher payments & lower interest. That is not happening. I am paying $628.54 a month with only $25.78 being applied to principle. I have been paying this for going on a year and my balance is still $3,844.53. THIS IS A PROBLEM! To date. I have paid over $4,399!!! No i did not have a $5k loan if that opens your eyes at all!! I have a problem with how interest is being applied. I am working hard as heck to keep my medical treatments ( which insurance does Not cover) Also I am NOT able to access my customer agreement as says password protected and I did NOT place a password on any document from them. No banks like that they submit an authorization from your debit card, then reverse it, then submit an ACH! (LOOPHOLE ON INTEREST) I do NOT approve or like it! You are NOT ABLE TO REMOVE YOUR DEBIT CARD! The interest they add is the next day. Cash 1 does not have any documents online like other loan places where you can see how your payment are being applied, just a screen with 5 previous dates. I used to get emails for the receipt, now they just send a blank email saying you have funds available. NO THANK YOU! Does not show your balance going down. I have requested several times to have my customer agreement emailed and they have rejected stating they sent it before, yes you did and you also put a password protect where I am not able to access it. I am taking the documents in to be reviwed with a professional. I was supposed to have 18 months, I am going on a year and only paid under a $100. If I did NOT accept the 18 mo ths I would have been just about done paying this off. Never have I missed a payment! This is a MAJOR problem and by looking at the BBB complaints, I feel awful I did not do my homework 1st on this company because I was in a bad medical bind! The only thing I am able to access because I did save the 4 documents emailed, is the for instance page know before you get a loan. Why that's included, I have no idea, the loan is taken out. I tried emailing from their contact page and get a blank screen that just says close...I PLEAD TO ANYONE THAT READS MY REVIEW- ALL OF OUR SITUATIONS IN LIFE ARE DIFFERENT, CAN BE TRAUMATIC & SCARY, BUT DO MORE RESEARCH, GET TERMS AND SEE IF THEY ARE SUITABLE FOR YOU IN THE LONG RUN. GETTUNG A LOAN FOR A QUICK FIX ENDS UP BEING TERRIFYING IN THE LONG RUN! I HAVE A DIFFERENT LOAN COMPANY WITH MORE MONEY TAKEN OUT, LESS INTEREST AND ONLY HAVE 4 PAYMENTS LEFT TO GO AND GOT THEM AT THE SAME TIME! THAT SAYS ALOT! I APPRECIATE the loan, But this is greed, inhumane, and UNETHICAL, & DECEPTIVE PRACTICES of this company! There is no response needed from this company to my review. GOOD LUCK AND GOD BLESS YOU ALL! I DO NOT RECOMMEND THIS COMPANY!

    Check City - paydayloans - Updated May 2026

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