Great service !!! Pamela was helpful and easy to work with . Payday money centers is very helpful…read morewhen you needed it I give them a thumbs up

Very amazing customer service. Will work with you no matter what. They will go the extra mile.read more

Business does not exist. The strip mall where the address is located is nearly empty, and there…read moreis no business at the address listed on google. Calling sent me to an automated menu.

From the owner: 1F Cash Advance was created with the intention to allow consumers to get the money they need and…read morehelp them overcome financial emergencies that arise and threaten their financial well-being.

I have been using this place for over 3 and a half years, and not usually under the best…read morecircumstances. One doesn't use a payday loan service if they're financially sound at the time. I have always had a positive experience more or less, and they have always been kind and considerate whenever I was in there. What follows is my latest experience here, and most certainly my last. I arrived with 10 mins until closing, with all of the documents that they told me I needed when I spoke to them about 2 hours prior to getting there. As soon as I walked in, I was told that i was probably gonna have to come back tomorrow, because she had to leave at 6, even though their policy has always been that as long as you were there before closing, they would help you. I was even told that earlier in the day when I called. Then she said that I needed all of my documents, because I wasn't holding any in my hands. I told her that I had them all ready to email to them, which I had always done before. She then said that the email hadn't been working, so she probably wouldn't get them anyways, and I was going to have to come back tomorrow. I emailed her everything and she acknowledged that she got them, but I still had to fill out the application again, because I hadn't been there in so long. So i filled out the application, and again, said that she had to leave. I explained that I wouldn't have driven down there, and be willing to pay the $55 fee to borrow $250 for 3 days, if I didn't really need it. So, she looked at the computer and her final denial came in the form of telling me that my account was overdrawn, and they couldnt help me, and blamed it on the "system". For one, they never denied me thier services because my account was overdrawn. 2, I had no idea that my account was overdrawn, and when I went outside to check my account balance, it WASNT overdrawn, and it dawned on me that there was no way she could have had access to my account anyways, she just said that as a last stitched effort to get me to leave. I was pretty upset and said some things that were out of character, and for that IM SORRY, but Im even more sorry that I came to this location, and will never go there again because of one lazy employee. No one likes having to humble themselves into going to these places, and to be treated like that only makes a person feel lower than they already do. There is no doubt in my mind that she would not have acted that way if her boss was there, but she'll probably have a completely different story if she's even questions about this review at all, and its doub tful that any management will even respond to myreview. But I wholeheartedly urge people to avoid place that employs people who are so rude and lazy.

STAY AWAY GO ELSEWHERE!!! Times got hard and I had to borrow a loan. I was referred by a loved one…read moreto this place and it has been the worst decision I have ever made! The 1st time I borrowed I was told it would automatically be deducted from my bank account. 2 days passed and nothing. I call and them and they say "it is courtesy to get the okay from our customers first before we go ahead and charge the bank". Fine. 2nd time I only get 1 week to pay the loan, and unfortunately I am unable to make the payment, and I was unable to answer my phone because I am at work. I decide I will go in person the next day to extend my loan to the next pay period and I am okay if I am a charged a fee since this was my fault and I am unable to pay when I said I would. I call them and the "manager" says it has been posted to my bank since I did not answer the phone and they called me twice. Based on my first encounter and how I was told that it was "courtesy to call our customers first to get the okay before we charge", I assumed everything was going to be fine. Unfortunately I was at work and could not answer the phone, their website says they close at 6, I called before 6 and there was no answer or way to leave a voicemail. I understand this is my fault, my responsibility, however, I am paying a $50 fee for borrowing $250 so it's not really a favor, I am paying for this loan and your services. The way the "manager" spoke to me after I told him I would put a hold on the payment with my bank was so condescending. One, he spoke to me like I was a child, and 2, he made it seem like it was more of a "favor" and how they "don't charge fees" and how they aren't like "money tree who charges at 1pm" (they don't by the way they charge by 5pm if you don't call and if you call, you get a free 2 week extension) it just overall sucked! It was my fault for borrowing from such a low end place and I hate that I was ever in the position to have to borrow from such a cheap "checks cashed" loan place. I 100% recommend Money Tree over this and I mean it when I say stay away, trust me you will regret it. The so called "manager" threatened with my credit, and continued to say that this was all my fault, and did not offer a way to settle this misunderstanding which begins with the first time I borrowed when he said it was courtesy to get "the okay from our customers before we charge". I was acting based on what I was told the first time, I am not a child, be consistent with what you say and advertise. I hate that I am leaving a bad impression on the person who recommended me, and I hate more that I am leaving a bad impression at this place as well because I do have a career, I pay my bills, times fell hard and I had to borrow from this place and I regret it so much! Definitely going with money tree next time!

Quick service, very friendly staff, our experience was very pleasant…read more John and Marti were great!

Coming into fast auto I knew I needed money at the time but i didn't know how to get there. Leslie…read moreThompson assisted me through the whole process in finding exactly what I needed and getting me the money I needed and she was very patient and friendly throughout the whole thing! Great customer service and the process wasn't difficult at all! Thank you for all your help!

Big thanks to Emiliano (hoping I spelled that right) for helping my daughter open her very first…read moresavings account today. We actually tried the College Grove branch first (near the 94 freeway and Kohl's). That location was completely empty, but somehow they were "too busy" and told us we could just open it online, even after we explained she's a minor. We could tell they just wanted us out the door, so we left. Came to this location instead, and what a difference. The teller upfront (didn't catch her name, unfortunately) was friendly and clearly knew her stuff. She had us wait for a banker, and it was maybe a five minute wait, tops. Emiliano came out, super professional and kind the whole time, and walked us through everything so smoothly. We were in and out in under 30 minutes with exactly what we needed. Thanks again, Emiliano, for making this such an easy, painless experience.

I came here to open up a bank account. After visiting the location before closing time, they said…read morethey cannot service me because they close in 30 minutes. They asked for me to come in with an appointment to open up a bank account. I've had numerous banks over my life time, and have never been asked to come back another day. They clearly don't want service, and probably don't make commission to have the worst customer service. Ricardo is the assistant manager Javier is the manager Ricardo said I'll make an appointment for you to come back in, why not help me if I'm already here.

Stopped in while in the area. Located in the corner of this small strip mall. Small branch, super…read morefriendly tellers. Parking is a small lot.

What a great branch! I stopped by on a Saturday around 1pm so the parking lot was full and I had to…read morepark a few blocks away. By the time I got to the branch I realized I forgot my mask but lucky for me Broc had one for me so I didn't have to run all the way back to my car. Fiara took care of me and helped me with my withdrawal and was friendly, quick, and efficient. I had a nice conversation with the both of them and they made me feel welcomed and left me with a sense of community. These are the sorts of people that make a bank not feel so cold and lifeless, so shout out to Broc and Fiara for making my day! Highly recommend this branch!

zero score. had a issue with the manager in the past we where both at faul. She lets you have time…read moreto pay extension on your loan then when you show up she gives you a hard time about your loan crazy they know you are already down on your luck and can scrape up enough gas money to get there. it's been long time since I needed another loan so I called and got the manager remember it's been a long time ok I told her my name and I needed a loan and she said because I gave her a attitude before after she's yelling at me and slamming me for always asking for a attention she tells me I have to ask the owner this place is not a business it's personal so I tell you people go somewhere else

Don't be deceived. Took out several payday loans which they always insisted being paid back in the…read moreform of cash. Was in hospital as of recent so did not make it in. They however require a check in order to get advance so logic would say come the due date cash the check. Well rather than do such continued harassment several times a day to bring in the CASH. Also purchased Money Orders which we did not need after so brought them in and they refused to take them back. Were nearly out $1000. They do not deserve the single star I posted here. BUYER BEWARE

Cynthia was extraordinarily helpful in getting me a loan! I absolutely needed the help at the time…read moreand the ease and simplicity of the the process was such a positive experience for me! It's good to know if I ever need a loan again that I can always be taken care of with the same care and service. Again, thank you folks! I appreciate you.

This place is a scam please don't give any of your information to them they will not help you if…read moreyou have bad credit don't even think about going that way they do discriminate a

Told me i got a loan wanted ID picture wouldn't go thru. Then they wanted my whole life story so…read morefar not a good place

This is the most horrible company I've ever seen! They had me sending over my personal info a…read moremillion times and then still couldn't update me on my status! It shouldn't take almost two weeks to tell a person if they have their business! I eventually cancelled and said I am no longer interested.

Lucy is a SUPERSTAR! She has helped me out many times. I have my Social Securitycheck sent…read moredirectly to the Check Cashing store. Lucy notifies me "the Eagle A has landed," and I can cash the check right at her store. The great thing about using her services is that she always has my check several days before S.S. woulf send it to me.

DO NOT GO HERE UNLESS U HAVE NO OTHER CHOICE. There is one woman who works there and she is lazy,…read moreincompetent, makes mistakes often, and does not care about the customer. Most recently she refused to look at a slightly damaged money order purchased from HER, uncashed with the receipt and all numbers clearly intact and legible, that needed to be cashed to pay rent. Instead she coldly said "I can't help you." Never looked at it. She looked like she was ready to take a nap. Luckily there was a bank nearby that kindly assisted me in cashing the money order. I do not recommend this place and that lady should be fired. It was extremely upsetting.