This place is AWFUL! Their customer service is non-existent. When I entered the store, no one came…read moreto greet me or help me, although there were at least two people in the back of the store. I had to look through all their books on my own, which were unorganized and dusty. Most of them had dead stink bugs falling out of them. Half of them were on the floor or haphazardly thrown on hooks on the wall without any rhyme or reason. The store is small and there is hardly any room to move around. DO NOT WASTE YOUR TIME WITH F & M.

Unlike the first poster, I actually have had F&M upholstery do upholstery for me. I have been…read moreexceptionally pleased with their quality of work, and they are now my go-to upholsterer, cushion maker, etc. When I first started having pieces upholstered, I went to Spicer's in Alexandria, which always gets ranked highly in Washingtonian for being a great upholsterer. It was hands-down the worst customer service experience I have had in any service industry ever, and the upholstery job they did was subpar. I stumbled upon F&M on a drive to the nearby COSTCO and figured I would give them a shot. The owner of the store is very professional and friendly- but most importantly he does good work. We have had him reupholster an antique chair that was my grandfather's, complete with trim and nailhead; restuff sofa cushions; create a custom slipcover for an ottoman from a bolt of fabric he had in his shop; and recently make custom cushions for chairs for our young kids. English is not his first language, you do need to holler "Hello!" when you walk in the store, but the bottom line is they do great upholstery work.

I've been a customer of theirs for a few years now and I can't say enough good things about them…read more I've bought an Xbox360 and Xbox One, a couple of guitars and many various other odds and ends and I always get a great deal. Ric, Logan, Nick, Alex and John (guitar guru) are all very polite and will work hard with you to find you what you are looking for. If there is a problem, they'll make it right. As far as selling, I have only sold one big ticket item to them I no longer needed and got a very fair price and it was no hassle at all. Agree on a price, show driver's license, sign a form and they hand you your cash. Like all pawn shops they do short term loans too on items. Anyhow, I've always been treated very well by them and I highly recommend them. Lastly, they have dedicated parking spots right out front of their door. There is a Wells Fargo, and 7-11 a few storefronts down. Convenient location, just watch out for the kids going into the dance studio next door.

I've been in this shop many times over the years, not frequently but extensively over time. Plenty…read moreof variety and nice products. Always friendly, greeted you upon entering the store and made sure you were helped quickly and they were very knowledgeable, upfront and honest to me. It's been a couple of years since my last visit until today. I wasn't even thinking about it but drove passed it and turned around w a grin and a Lil excitement to see what surprises await. I walk in and 3 people,(for identification purposes) all in there 20's to maybe early 30's, Latino features. (Didn't catch any names, as I never was spoken to) behind the counter standing damn near shoulder to shoulder. No one looked at me or said a peep to me. One was on speaker phone w a customer having a discussion about business and directions. The other two were just standing there acting like they all were completely commited and focused on listening to the phone conversation, but only the one was speaking. I walk around for 4-5 minutes looking and waiting to be acknowledged. Another customer approached the door hands full, and no one budged, so I quickly went to the door to assist. Not a peep to the other customer as he walked right up to the counter and put his stuff down. I browsed for several more minutes and finally walked up right in front of them and beside the other customer, and not even eye contact was given. Customer spoke a greeting and I responded in kind. I just walked to the exit and still not a word. Aside from cust service, they had an inventory that couldn't compete with a weak yard sale. Few Musical instruments, a small corner of tools in plastic storage boxes unlabeled. Had no idea what 85% was. Jewelry is all they have a decent inventory of probably 80-90% of the stores inventory. It's sad really. Has to be new ownership or management. This store will fade away unless they provide items people might want and have the staff to buy and sell merchandise for them. 10/13/2026 5pm

Got my new iPhone from here. It was quick and super easy. It was a great price and included a free…read morescreen protector. I will be coming back to get my screen fixed in the future it's just so hassle free

I get so lost in Tysons Mall so here are directions where to park and easily find it!…read more Make sure you park in the garage on level 3 and enter via the walkway outside the Cheesecake Factory. Now you are on level 2 of the mall. Walk past "Level 99" and Urban Outfitters, turn left. Then you will find the currency exchange kiosk between Abercrombie & Fitch and "Cotton On". It is right above the restaurant "Seasons 52".

This is a little kiosk in Tyson's Corner Mall…read more It is located on the upper level in the middle of a walkway that connects the two sides of the mall surrounded by openness to the lower level, unfortunately, making it very loud location and hard to hear the cashier. Simple conversion for your money with all the going rates listed. The young lady behind the counter was very friendly & efficient. Easy peasy lemon squeezy!

Great personal service and great advice. Great value. I love that it's in the neighborhoodread more

I rarely leave negative reviews; however, my recent experience at Riverton Jewelers was…read moredisappointing and warrants sharing. I initially visited the store to have a ring resized. While waiting, I browsed their jewelry and tried on a ring priced at $259.00 (10k gold, per the owner at that time). I liked the ring but decided to think it over. Two days later, I returned to the store ready to purchase. I tried on the same ring again, confirmed that I wanted it, and stated that I was prepared to buy it at the listed price of $259.00, which was still clearly displayed on the tag. At that point, the owner checked her iPad and phone and then told me, "The best I can do is $329.00. The price of gold went up." I questioned how the price could increase by $70 in just two days--especially when the price tag still reflected $259.00 and I had been quoted that same price during my prior visit. I asked if the store would honor the posted price since I was ready to purchase immediately. She refused, stating she would "lose money" and said she would instead send the ring back to the manufacturer. The ring was then tossed aside rather than returned to the display case. In my opinion, this was poor customer service. I was willing and prepared to purchase the ring at the clearly marked price, but I was not comfortable paying an unposted amount that contradicted the displayed price. This experience left a very negative impression. Had this situation been handled differently, they would have earned a loyal customer, as I frequently purchase gold jewelry. Unfortunately, due to how this was handled, I will not be returning.

First I would like to thank the staffs, Kennise, Vanzago, Kersh for their professional assistance…read moreand very informative about the products in the store was able to help me with everything and held me down for a quick collateral loan only God knows I needed it thanks again!!!

I bought a fixed-gear bike here and couldn't have been happier with the purchase. I honestly can't…read moreremember the last time I walked out of a store and felt like someone looked out for me like these guys did. Nothing but gratitude! Good business here!

I had a really bad experience here, i bought $200 earrings that I had bought last sunday which i…read morewore once but the end piece is very loose and it fell off my ear. Thankfully I had found the pieces that fell but I went back (with my receipt) and asked a worker If anything could be done but the worker was very rude telling me I should have noticed how I bought it, that if i didn't like their products I shouldn't buy from them because everything is delicate and expensive, also he said I had " broken" the product myself and that there are other stores that i could have purchased from. I just wanted to know if there was any way I could have fixed the earring and paid for it to be fixed or switch it out. My product concern should not have been responded to in that form and I was really unsatisfied with this rude service .

WOW! I am so happy that I found this place. Such a wonderful mom and pop's shop…read more I drove by and saw a large blowup santa in front of the store during the holiday season. I said to myself, "WTH is this place?" I walked in, they had so many great quality items at awesome deals.. I bought most of my children's gifts there. The workers there were super nice. Very Helpful while I was deciding on my travel luggage. I also bought my mom some jewelry there, she loved it. I do stop by whenever I get the chance or passing through.

Extremely Disappointing Experience -- Buyer Beware…read more I am extremely disappointed by my experience at Vision Christian Store. What should have been a simple return turned into an unnecessarily unpleasant interaction with the owner. The most frustrating part is that the store did not honor its own return policy as it was clearly printed on my receipt. I relied on the policy provided by the business when making my purchase, only to be told something completely different when I attempted to return a pair of gloves. If a business chooses to print a return policy on its receipt, customers should reasonably be able to expect that policy to be honored and all exclusions to be included in the receipt. Rather than handling the situation professionally, the owner (Robert) was rude, dismissive, and argumentative. He made it seem like he couldn't afford to perform the return. To make matters worse, he complained about how as a brick and mortar store, it was difficult for the store to compete with online retailers. I found that particularly ironic considering that the item I was attempting to return had actually been purchased from a beauty supply store, not an online retailer. He even advised that I go there instead. As a small business, I understand that competing with larger retailers can be challenging. But blaming customers or becoming confrontational when they simply expect you to follow your own stated return policy is not the way to build customer loyalty. I was able to find two pair of gloves for the price of one. Who wouldn't attempt to return the originals Being a Christian bookstore makes the experience even more disappointing. Customers should not have to wonder whether they will be treated with basic courtesy, honesty, and respect when they walk through the door. I would strongly encourage the owner to review the store's return policy, make sure employees and management are following it consistently, and reconsider how customers are treated when they raise a legitimate concern. Or better yet include the specific items on the receipt that are not eligible for return or place signage in the area so there are no questions: I will not be returning, and based on this experience, I cannot recommend this business. A business cannot expect customers to support it while simultaneously refusing to honor the policies it gives those same customers in writing.

I enjoyed my recent visit to the store. They have lots of Christian books, gifts, bags and wall…read moredecorations. They were very attentive to my needs and offered assistance as I needed. Well organized and engaging.