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    Chattertons

    1.0 (1 review)

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    8 years ago

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    Boho Ladieswear

    Boho Ladieswear

    1.0(1 review)
    0.2 mi

    I live in Amersham and I purchased a jacket from Boho for my wife for Christmas - I mentioned at…read morethe time that it seemed to have a lot of threads hanging off it so they cut these off....it seemed ok and manager said I could bring it back if there was a problem. Over the weekend at home my wife saw the jacket had some holes apprearing in the stitching on the shoulders where the lining was starting to show through...we had not even removed the labels. I took it back a couple of days later only to find that I would NOT be allowed a refund. Also their attitude towards me was incredibly rude, arrogant and dismissive, as if I was insulting them and some kind of criminal. The manager of Boho produced a small framed sign from behind the counter stating "no Refunds" even though they could not provide a replacement in the same model....they would only offer me a credit note! I said I wanted a jacket not a credit note ...so they offered me one at more than double the price which I refused! I visited ALL 5 other ladies shops in Amersham on the same parade and they ALL offer a 28 day refund in full...not BOHO! The manager lectured me that they had been there for 14 years doing business like this and that "other clients did not seem to mind" at which point I said bye-bye! Her sour-puss attitude, poor quality Chinese jackets and rudeness means we will never shop there again. We have many friends locally who form a broad network of ladies with a 'passion for fashion' who are now hearing about this...so the loss to Boho will be significant when compared to a liitle Christmas spirit and customer care needed to retain us a customers!

    Chattertons - fashion - Updated May 2026

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