Frustrated is an understatement. Ditto to the review below about negative behavior…read more At first it sounded like a very supportive organization to sign up for, but once I started talking to the advisors and call staff it felt like they lacked empathy, condescending even. They emphasize following their process without explanation, just that it's the required next step. I initially followed as required, but then it just felt like they were not listening to my questions for clarity, just reiterating their steps. It just felt like they didn't give me credibility, just discomfort. :(

I was a NOVAworks member from April 2025 to November 2025, when I landed a new job. My experience…read morewith NOVA has generally been positive. The career and training advisors care and they do the best they can to provide guidance and advice. The advisors that I have worked with have been very positive, encouraging, and helpful. NOVA also offers a variety of workshops to cover various needs for job seekers (resume writing, interview skills, LinkedIn tips, etc). However, where I find NOVA really comes through for its members is access to resources. During my time, I was given opportunities to attend job fairs, an event at the LinkedIn campus, and regular networking events. Every Thursday NOVA also brings in a guest speaker to present key topics. Many of these speakers are very open to providing you with free consultations where I've had the chance to get different perspectives on my resume, career coaching, and networking advice. NOVA members also get free access to LinkedIn Premium and LinkedIn Learning for a year and courses on IBM SkillsBuild for 6 months. Most importantly, what you get with NOVA is a community of advisors and members to support you so you don't feel as if you're doing this job search alone. Best of all, all of these services and offerings cost you NOTHING, as long as you live within the qualified cities. Joining NOVAworks does not guarantee you will find a job because there is no one-size-fit-all approach to job searching. As a job seeker it's important to find an approach that works best for or is most comfortable to you. In that respect, NOVAworks does a great job of providing a foundation to work with, and fairly limitless access to tools and resources, that can enable and empower you.

Stopped by this post office to mail some holiday cards on Saturday morning, five days before…read moreChristmas. As I was waiting in my car in the drive-through line, the person in front of me shouted out that the box was so full she could not put one more piece of mail in it. I parked in the side lot to go inside. As I was walking in, a man told me the mailbox inside was so full you had to hand your letters to someone behind the counter. I was bummed because I was in a hurry and didn't want to wait in line. Fortunately, it turned out you could walk right up to a worker who was accepting stamped, outgoing mail with no wait. He kindly stopped me to say one of my cards needed two stamps instead of one. He also complimented the stamps I was using, which were WPA posters from the Great Depression that I bought a few years ago. It was so nice of him. This post office always seems to be crowded, but I've only ever had good service here, except the time I saw a manager throw an outgoing box across the room years ago. That's an image I'll never forget. I vow to mail my cards well in advance of Christmas next year.

I wish old time and year is back with usps. I was not allowed to touch stamps. They said it was…read moreagainst the law for us to touch it. But I could not able to see it clear with stamps so I need to look a little closer. But the another people was able to touch it while I can't. So odd! Maybe its because I am colored? The another person was white. No problem with him. The building is still standing. Amazing. It is still there since 30 years. So many memories. Wish the staff was friendly with everyone different. Well.

My phone call was answered by two crossing clerks. One claimed it was a bad line. The other…read more'listened' to my complaint that a postal worker had intentionally cut my tree and left the branches on the path under my mailbox. She asserted that USPS people couldn't possibly be at fault, and I needed video as proof. When I detailed that the damage could only have been inflicted by the mail deliverer, she said I was being "Ridiculous", and that she, "Didn't have time for this." She then hung up on me. When I went into the Post Office the next day, I was greeted cordially and helpfully by two employees who told me the Postmaster was on the phone. The second employee revealed she'd overheard the conversation of the previous afternoon and that she'd seen Stacy hang up on me. She apologised for her colleague's behaviour. The (acting) postmaster eventaully came to the counter, listened carefully and took notes. Stacy was rude, insulting, and dismissive. I've encountered similar behaviour from other USPS employees at this site: one of whom (a non-native English speaker) told me I didn't know how to write the number 9, and corrected it on my envelope. I am a native Englsih speaker and have a doctorate. After 28 years of dealing with the impatient, hostile, miserable, rude clerks at the main postoffice, I now choose to drive to the (pleasant, cheerful, helpful) USPS on Soquel, despite being able to walk 10" to the downtown location.

"if you want a receipt go to San Jose" is exactly what Grace told me 5 minutes ago or take a…read morepicture. So here'sy proof of dropping off my package. This isn't the first time this employee has such bad attitude for asking for a confirmation. She doesn't understand the machine won't accept the package because of the lithium battery sticker on the side. Do better usps