The signing process for renting is great. Once you're in a contract the service is very subpar, you…read moreare charged for normal wear and tear, the deep cleaning per home is subjective at their discretion by their guidelines (++$$), and there are 3rd party billers, meaning maintenance and/cleaning is all in-house. This is a family owned/ family managed business so in-house charges will always be in favor of the company. I would be careful to rent from this business - if so document and REPORT EVERYTHING and do it all in writing. They do no track verbal commitments and regardless to what is verbally agreed to, unless you have it confirmed in writing your requests or the verbal agreement will not be honored. They were very nice to my husband, subpar to myself. Customer service is hit or miss. In light Ms Theresa was nice the entire time, but I'd already lost faith in the company to trust her interest in kindness. Good luck if you decide to work with them. Culturally diverse families - do expect additional cleaning charges at move out.

I had a great experience with them managing my properties. Happier tenants, better paying tenants,…read moreless late night headaches, and I made more money... a lot more.

5++ stars, stellar service, cannot go wrong with Erica Bales! Absolutely incredible!…read more I just happened upon a listing of a home I was interested in, and within 2 hours I had received a text from Erica asking if I had any questions about the particular listing I was looking at. I was on the phone with her THAT NIGHT talking about my situation, trying to decide if it was time to take the plunge into home ownership. And, this was on a SUNDAY evening. By the next week, she already connected me with some lenders, and we had viewed some homes and had an offer submitted. She is fast to respond, super aware of the area we were looking in, and explained each step of the entire process in detail and willing to go over every one of my questions very thoroughly. She knew what would best suit my family and made the whole journey a thousand times easier. She was responding to me at 2 AM when I was searching for listings! If you want a realtor that makes you feel like you're her only client, then call Erica. She set up everything for us so quickly with the lender, the home inspection, and everything in between. There wasn't a single time we were waiting on her. When we viewed the house we liked, she had an offer drawn up ready for us to sign the exact same day. Unbelievable experience, I will send everyone I know looking to buy a home to her. Absolutely amazing. Thank you so much Erica!!!!

Darren was fantastic. Very responsive and patient, answering all of our questions. He offered his…read moreprofessional opinion when asked based on years of experience in the field. He was not pushy. He did not communicate with us unnecessarily but was always there when we needed him. He continued to work in the background getting the job done for us. Highly recommend.

Pete and his crew are some of the best people in the business, they truly have worked hard to build…read morea network of trusted advisors. So when I was looking for a team to join they were at the top of the list. They helped me and my husband buy our 1st home and now its the home our baby will take her 1st steps in, beyond greatful for their help. So I felt really bad when the 1st one star review came from a gentleman that I had been working with for months. Kalob R. and his lovely wife were looking for their dream home, I drove hours looking at properties for them and doing video calls so they could see them in person. I was doing showings in Cleveland TN, there were some new builds on a very steep hill (they had a baby and a safe yard for him to play in was top priority), upon wrapping it up they saw one in Georgia that they liked, I was a good 1.5 hours away but I had a showing assistant that agreed to do a walkthrough for them, our market moves very quickly so he scheduled it and I sent the payment for the assistants services, I knew they liked it a lot and I didn't want them to miss out. Shortly after scheduling I get a message to cancel the showing, I told my assistant who was already on his way that they said not to go. Later I find out that it's because he contacted the listing agent directly to hopefully get a better deal. Now mind you this was before the NAR stuff where we had to have a buyer's rep, before all that we did business on a handshake. Fast foward and they decided to put an offer in directly with the listing agent and leave me out off it, not an issue, I only spent a couple months of helping them get to know the area and narrowing down where they'd like based on the criteria they had, and was only out the time i spent and the gasoline cost for me and my assistant, also we technically were working on a handshake (agents learn from my mistake, this is why we have required buyers representation keeps everyone protected). I considered it a lesson learned the hard way because I allowed myself to be run around and instead of doing things the correct way I trusted that they valued the effort and time I spent looking for that perfect home just because others have. That would have been the end of it till he asked Pete what if that one didn't close, to which Pete answered he'd have to find another realtor to represent them because he wouldn't allow any of his agents to be treated like that on his watch and best of luck. He was very firm with Kalob but from all accounts he did it in a very tame straightforward manner because there was a group of kids in the car during the call. Kalob and his wife seem to be enjoying their new home as I see his wife post updates, we remained fb friends, she really was a sweetheart through the whole thing, and I'm glad they found a great home for their family thats the important thing in the end. There are 2 sides to every story and I know Pete won't tell his, so here's a bit of context for those that care.

My wife and I were relocating across the country and were overwhelmed with the prospects of moving…read morechildren, pets, and possessions all while maintaining a semblance of our sanity. With the prospects of landing a decent home in the red hot market, needless to say, we were nervous. Fortunately, our anxieties over a new home were quickly removed by Pete. Pete's professional, responsive, and thorough nature were well on display on day one of our housing search. Maintaining this level of excellence throughout the housing search, Pete identified and secured a beautiful house within our budget. He was able to speak to our wishlist and captured it perfectly. Yes, we love our new home, thanks to Pete. Not only was Pete excellent in his work, he was also remarkably kind. When our moving van was delayed, he worked to secure simple things - like a bed to sleep on. Dare I suggest, Pete would give the shirt off his back to help ensure his clients are comfortable and happy with their choice. I know we were and are happy with choosing Pete as our realtor.

We had an amazing experience working with Melissa from Property Partners on the sale of our home…read more She was communicative and excellent with creating positive momentum prior to the listing going active. We were able to go under contract quickly with an offer and back-up offer; we closed within 35 days of the home listing.

Amy helped me buy my first home. It took us 3 years to find the right fit. Got close a couple of…read moretimes early on, but we could never find what matched my circumstances. She was patient and beyond helpful. There were a couple of times when I was close to settling, and she kept me on the right path. When it came down to the right one, she gave me excellent advice. When there was a struggle with mortgage companies over the type of property I purchased (condo rules), she used her connections to hook me up with a banking institution. It could not have been a better process. So thankful for Amy Shulman!

I met Amy Shulman with Real Estate Partners through a referral from another agent. It was the best…read morething to happen to me in Tennessee. Amy is a superb realtor and a master negotiator. She knows the southeast Tennessee housing market inside and out. Amy is also a wonderful listener. She always greets you with a big smile. In spite of me dragging her to homes all over the county, she is nothing but a joy to be around. She has the patience of a saint. I've never met anyone in the real estate business that is so prompt with communications. She's always available for you. You cannot find a better agent in Tennessee than Amy Shulman!

I cannot recommend Mr. Robinson and his team highly enough. From the day I contacted Mr. Robinson,…read moreI was blown away by his professionalism, knowledge, availability, responsiveness, and efficiency. His entire team worked together seamlessly to ensure that our every need was met. I've never before enjoyed a real estate transaction, but Mr. Robinson's team made it a very positive experience.

I am a licensed real estate broker in Florida so I know what to look for in a realtor. When I…read morebought my house in Chattanooga, I selected Jay Robinson as my realtor. Jay and his team exceeded my expectations in all regards. I highly recommend Jay Robinson and Robinson Real Estate to anyone requiring residential or commercial real estate services in greater Chattanooga.

We're about to end out 1 yr. lease with this complex…read more Honestly, I recommend it! Ms. Renae (not there anymore) helped my roommates and I with everything. We are all collegiate students, with little credit and housing background, so we were very discouraged! Renae lifted our spirits! They offer assistance for college students that goes above any beyond expectations! We didn't even need a co-signer. Our move in date was pushed back a few days due to a few maintenance issues, but that wasn't a biggie. We have a 3br, 2ba apartment, and it's gorgeous. The pictures doesn't give justice. It's very spacious and modern. The walls are more of a grayish tone, as oppose to white, which I absolutely loved. The closets are spacious in all rooms, with double closets in the master. The walls are a bit thin. I can hear the neighbored conversation, depending on their tone. Our upstairs occupants...you can hear them. And it's not just a walking (ascending or descending) pattern. Like, they're TURNT sometimes just THUMPING all through the day. I must admit, we never reported it because we kinda figured out by the noise that they had kids. The apartment management takes pest control and mold very seriously. They take the smell of marijuana seriously too!! Good because our parents come to visit! Maintenance request are responded to the same or next day, literally. Now, I had one issue with maintenance. Our keys just decided not to unlock our door! I couldn't turn my key at all, so I called the emergency hotline. Well, they told me I would've had to call a locksmith because the issue was NOT AN EMERGENCY! I mean...it's dark outside and my key, NOR my roommates key would unlock the door, but that's not an emergency. Well. THEIR key didn't even unlock the door. Smh. And a representative at the office CONFIRMED with me that the issue was, in fact, an emergency because we didn't lose our key. The issues keys didn't work anymore. Plus, we had that SAME door lock maintenance maybe a month before this. We had to fight with the door and lock to get it open. I was just shocked and dumbfounded because I had to find somewhere to go for a little bit. Nobody had funds for a locksmith at that moment. Secondly, some new representatives overlooked our Pet Fee payment. I understand technological issues, but the note was urgent for the money or for our pet to be gone, so I was a little irritated. Still, I got my money order receipt and marched to the office. One rep prints out our entire payment statement, puts it in front of me, and says "Now, if you can find it on there, show me because I can't find it". I looked on the first sheet..BAM! $250 payment with matching money order numbers. "There it is right there ma'am" :) . Situation solved. Despite this petty situations, this is a great place to live. The community is multicultural, people pick up after their pets (for the most part), the grass is maintenance periodically, the neighbors are friendly and mind their own. It's really a great location and place. And the fireplace works!

I have lived at The Hills at Oakwood for six months now and have very much enjoyed it!…read moreThe manager and the maintenance guys are friendly and always kind to my dog. I have found all my dog owning neighbors to be very respectful of each other. I have never had a problem that wasn't taken care of within a day or two. We moved to The Hills at Oakwood from out of state. We chose it mainly because we were in a rush to find a place and the school, Harrison Elementary(which I also love), had a good rating. We didn't know what to expect, but we have been pleasantly surprised by how much we have enjoyed living here.

Honestly I'm not sure where my property would be without Link Property Management. Jamie, McKeller,…read moreand the whole team stepped in and pulled me out of what can only be described as management hell. Responsive, organized, and proactive--this is what property management should look like. Thank you Link. The difference is night and day.