They are the BEST! I was able to order a beautiful arrangement not 24 hours before the requested delivery, and they certainly did deliver. Easy ordering, great selection, and the arrangement is worth the extra money. My mom LOVED her birthday flowers! read more

Chattanooga Florist - Their website versus the product - Florists Near Me - Chattanooga, Tennessee

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Ordered flowers for delivery to celebrate a friend on her birthday. The experience was incredibly smooth and communication was great. I was even informed once the flowers were delivered which is such a thoughtful detail and not common from my experiences with other florists. The price was reasonable and from the photo my friend shared with me upon delivery, the flowers were just as pictured! read more

Today is my birthday, and I received a call from a very friendly woman that she had a flower arrangement for me! What a great way to start off the day!!! The flowers were delivered first thing in the morning, around 9 AM! The flowers are completely beautiful. They came in a very pretty vase. They also included a nice note on the card thanking me for the order and provided me a coupon for 20% off my next order. The woman who delivered them made the experience even more special just by how kind and positive she was. Highly recommend Chattanooga Florist! read more

Chattanooga Florist - Florists Near Me - Chattanooga, Tennessee

I ordered a vase of flowers for a dear dear friend's belated birthday gift. The person taking the order was very attentive to my specific flower requests and quite knowledgeable. I asked for " showy" and I was not disappointed. My friend was thrilled with the arrangement and so was I. I will use this shop again and again and will highly recommend. --- a very satisfied customer read more

Horrible experience #1 pictured below. Paid for expensive vase. Cheap one was delivered. When I called and notified the owner Judy that I was aware of the bait and switch scam that is their website, she offered to do an arrangement after baby arrived. (Special baby items on website) Experience #2. Called just now to order the arrangement for the baby (11:45am) and was told that they couldn't get anything out today. When I asked about the special arrangement for the baby, I was told "we don't do that". AVOID read more

Chattanooga Florist - Ordered item (vase) - Florists Near Me - Chattanooga, Tennessee

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Ordered flowers for a funeral for my father in law a week before service. Asked them to be delivered to a) funeral home in hixson well before they left there to go to National Cemetary at least by 9am or b) deliver to National Cemetery before 10am for the 10am service. I didn't care which they did but they were AWARE service was at 10am on Monday Feb 19th Chattanooga National Cemetery. But..sadly they didn't show up until the Armed services soldiers started playing Taps and folding flag so in nutshell didn't get put out with his remains until AFTER SERVICE WAS OVER! I had called florist was told they were on way about 9:30am but NO they came during! No call no apology nothing except sweet girl delivering gave her apologies but NO ONE has even called me back or anything!!! Disgusted with their service!! NEVER USE NEVER AGAIN~~~NOR RECOMMEND...JUST BE CAREFUL MAY NOT GET YOUR $200 WORTH OF FLOWERS. And they only lasted 3 days HORRIBLE!!!!! They were pretty the 1st day...but down hill fast read more

Chattanooga Florist - They were nice day of service although NO ONE saw them but US in my house!!!!!!! - Florists Near Me - Chattanooga, Tennessee

I ordered a floral arrangement off the website for a new baby that had pink and white flowers in a " keepsake" vase shaped like a baby block . The description says keepsake vase with soft pink and white flowers. They never delivered the arrangement I ordered! Then refused A refund. Their arrangements on their instagram look nothing like the arrangements they claim to sell on their website. Not even close ! They are cheap, old ugly looking arrangements. Save your money and buy flowers from Trader Joe's or Food City, wayyy better looking ! Deceitful sales practices, terrible customer experience. Nightmare to deal with and disappointing overall! read more

Sadly, I am writing to express my disappointment on a floral arrangement I received from Chattanooga Florist. Last Saturday (the 17th) was my 70th birthday and my children in Colorado had an arrangement sent to me in Chattanooga where we were spending the weekend. They were delivered to Nic and Norman's at the Choo Choo. I was immediately struck by how the flowers just didn't look up to par. My daughter-in-law called to make sure I had received them and told me she ordered something vibrant. Not only were they not vibrant, most of the flowers looked old and on their way out. By Monday morning, most of the carnations were dead. Carnations, usually a very long lasting flower, should have lasted longer than a day and a half. By Tuesday I had to remove all of them and this morning (Wednesday) many of the other flowers are already losing their petals. I am sorry to have to say that I am extremely disappointed in their service. All of the flowers were wilted and dying. I emailed the Florist at the address I found online and did not even get the courtesy of a response. Kathleen Kinsey read more

My sister sent me get well flowers after surgery. After an initial problem, a fresh beautiful arrangement was delivered to my home. Thank you Chattanooga florist. read more

Chattanooga Florist - Florists Near Me - Chattanooga, Tennessee

I bought a $40 dollar bouquet last week. I asked them to take out 3 flowers from the bouquet I was about to purchase (flowers were for more than one person) and they didn't have much of a selection. Well they wanted to charge me extra. I was put off REALLY put off. Careful shopping here. Pickings are slim and I guess they try to extract more money. read more

Chattanooga Florist - This is the bouquet - Florists Near Me - Chattanooga, Tennessee

I purchased a bouquet online for my girlfriend for Valentine's Day and had it delivered to her work. When she sent me a picture of her flowers I was absolutely appalled at how much they DID NOT look like what I ordered. I am not typically the person to complain about anything but I called today to let them know that I wasn't happy with the product and the woman that I spoke with on the phone (Chrystal) was "nice" but also defensive in a way. She said they ran out of tulips that day and had to replace it with something else. She had the audacity to tell me that what they used to replace it with was of more value than what I actually paid. I wish I would have received a phone call if I wasn't going to be getting exactly what I ordered. Instead I paid $55 for a bouquet that looks like something I could have picked up at the gas station on my way home. She said they will be sending me a gift card which is why I gave 3 stars, but I was never once was apologized to for all of this and she tried very hard to make me feel so stupid about even calling to complain. This was my first experience with this flower company and it may very well be my last. read more

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I ordered these for my grandmother who is now in Chatt, we live in California and her birthday and mothers day fell on the same weekend so we wanted to surprise her with some nice flowers. I found this company easily and took time picking flowers that would be full and looked amazing and brighten her day with everything going on. I called before I put in the order to make sure that this bouquet didn't have anything my grandma is allergic to. I call and i asked and all i got was a very rude lady telling me that they don't check there that I need to put that in the instructions when I finish ordering. The day that it is supposed to arrive I call because my mom wanted to know if there was an ETA on the flowers and the lady was extremely rude she loudly said that they don't do that and then said ok bye trying to end the phone call when I was not done asking another question. I think it was unprofessional. Then I see a picture of the flowers and I was even more disappointed. They look super empty and nothing like the picture. Its just disappointing seeing what i thought I ordered and seeing how it actually turned out. Just very disappointing. read more

My daughter purchased Mother's Day flowers for me and had them delivered Saturday, May 1st because I was going to be out of town Mother's Day. She utilized a teleflorist, which dispatched the order to Chattanooga Florist. It was the worst arrangement I had ever received. The flowers were wilted and it was small. However, my daughter paid for the largest size. It was terrible. I sent my daughter pictures and she was in tears. I emailed the florist and they apologized and said they would have a new arrangement out Monday, but they did not show up. I emailed them again and flowers showed up Tuesday. Unfortunately, I left town Wednesday and did not get to enjoy my flowers. I would not recommend using this florist. There are too many good ones in Chattanooga to risk sending your loved ones a disappointing arrangement. read more

ordered a corsage recieved very poor quality and very tiny flower. very over priced and very bad service

Flowers ended up arriving on time, so I'll change my review. I really thought this was some kind of online scam. Glad I was wrong.

I used Teleflora and purchased a Sympathy plant ($60 with delivery) for my friend, whose mom recently passed. When I placed the order, on Teleflora, i entered the zip code to see what live "plants" were available in that zip code. The woven basket with at least 2 violet plants, lilac ribbons and butterflies was one of the plants listed. I paid for my order and more than 24 hours later i get a text stating the florist did not have said plant. I called Teleflora, per the instructions, and they were extremely nice and called the florist to see what my options were. Now, of course they did not have any of the plants on the Teleflora website, but said they would deliver a flowering plant of comparable value, and what she received was a hanging plant that i could easily purchase at walmart for $10-$15. Attached is a picture. It was in a plastic hanging basket you could even purchase at your local supermarket. No wicker baskets or anything nice their website shows. I was mortified that my friend recieved it and when i called Teleflora to discuss, they put me on hold and called Chattanooga Florist. You know what they told Teleflora? That they didn't know it was a sympathy plant. Gee, you hand wrote the card that said Sorry for your loss.... they then offered to send a dish garden. After they sent that plant, which isn't even on their website, under plants by the way , i didnt trust them and am getting my money back. The delivery person didnt even knock on door, just left it on the porch . My girlfriend watched from her window..so disappointed in how this was handled. Never again read more

Chattanooga Florist - Florists Near Me - Chattanooga, Tennessee

Ordered an arrangement for our hotel on our honeymoon. What we found when we got to the room looked like someone just chucked some flowers in a vase and sent it out the door. I've seen much nicer work at Wal-Mart. I spoke with Crystal who was very sweet and apologetic, but not authorized to correct the issue. She left a message for the owner who has yet to call me. Whereas Crystal texted me and called twice! She's the only silver lining to this debacle. The online florist where I ordered the flowers offered to send a correct arrangement to a different address, but there was one opportunity to get it right for this once-in-a-lifetime event and they failed. You've been warned! read more

6 days ago 2 of my dearest friends asked me to witness their boring courthouse wedding. Instead I insisted on hosting it at my home Christmas Night. Somehow the most perfect event was pulled off in 6 days, and Chattanooga Florist played a HUGE role in that!!! In a same day order, just 2 days before Christmas, they made the PERFECT bouquet, wreath crown, AND a boutinniere dyed to match the groom's military colors. They were extremely accommodating and went well above and beyond what I hoped for! Thanks so much for the amazing work!!! read more

Really disappointed. :( Staff was super helpful. BUT, when the arrangement came (for a funeral), it was tiny!! At least 5" shorter than given online. $98 total and I sent people, whom i love and care about, a tiny little vase of flowers........ Vase was only 6" tall, itself. This 14 year old child lost her mother and the best I could do was a tiny, little arrangement. It was embarrassing, to say the least. Supposed to be 17" tall ( not counting the stick holidng the card), ended up abt 12". Obvious difference. read more

This is an update of the comment I posted for the two 2017 Christmas arrangements that I ordered. I have communicated with Chattanooga Florist and sent them the pictures of the two arrangements that they made. They agreed that they were not what I ordered and they refunded me for one of the arrangements. For that I am glad. However, having a lovely arrangement similar to what I ordered would have been much more desirable. The point of ordering flowers for family is to increase enjoyment. This was very important to me and I would have liked it to have been important to this florist. read more

My LO ordered spent atleast 60$. And this company delivered a day late. And my roses died in 3 days. So sad. My fiancé gets flowers all of the time and this has been the worst experience. read more

A great hard-working staff that go above and beyond to make every arrangement special and suited to you. I bought an arrangement from them to give to my mom and they helped make it a personal gift that my mother loved. If you ever need an arrangement, plant, or hand crafted goodies to decorate you or someone you know's home PLEASE give them a call! read more

Today I get a phone call telling me that there is a flower order for me that was suppose to be delivered to my work. I was then told that they were not able to deliver them to my work today and could possibly send them to my home, to which I replied no. I was then told by the women on the phone that they were not even suppose to take the order in the first place(why she is telling someone who did not order anything from their company in the first place was a little odd...like I should be greatfull they would even be asked to except someone's business). After getting off of the phone kinda shocked(because of the horrible customer service and also not excpecting flowers) I make a call and find out that this was suppose to be a surprise birthday gift! After speaking to my friend a little longer I find out the order was placed yesterday and they had already messed it up twice. I then find out the place is located 3.7 miles from my work and they were trying to deliver them 30 miles away to my home. Highly disgusted with this company after they ruined a birthday present and were unable to fulfill the job they were hired to do. Needless to say I called my friend with a big thank you for the thought and had him cancel the flowers. Not worth giving this company a cent. read more

I wish I had read reviews before using this florist. I ordered a silk headstone arrangement in the store, like the ones on display but different colored flowers. I was extremely unhappy with the end product as it looked like a stock arrangement I could have bought at Dollar General. I was told I had no options as, "This was a special order and that's the way it came in." Little did I know I had placed a 'special order' which was being purchased somewhere else rather than being created there in the shop. I was not told or I would have ordered online myself where I could see exactly what the end product would be. Exceptionally poor customer service: Inaccurate information given on the front end, emails asking to resolve ignored, ignored in the store, zero attempt to make it right. Look elsewhere. read more

After an incredibly trying and horrible time at Floral Gallery where the guy had absolutely no clue how to run a business, we came here to get flowers for my Granddaddy's funeral and Judy was amazing! She accommodated us in every way needed! She knew about flowers and had the answer to all of our questions. Judy was amazing and made my mother's life so much easier! Thanks Judy! read more

I realize Valentine's day is a big day for the floral industry, but sickness, funerals, dates happen year round and if someone calls the week before Valentines looking for flowers for another occasion, they should be treated respectfully even if they are not purchasing marked-up roses in big bundles. The staff at Chattanooga Florist was exceptionally disrespectful to me when I called about getting a 'thinking of you' bouquet for a friend who's husband is going through a medical nightmare. She needed a pick me up. But the staff here informed me they were busy with Valentine's day, and indicated that I was being a chump for not paying 50 dollars for a tiny bouquet and delivery. They had almost no flowers other than roses, too. All in all, their customer service was a disaster and a half. They tried to take my order before I could even ask if they had what I wanted and find out if it was in my price range. I felt like ti was a used car hustle. I took my money elsewhere. To the cow that told me I couldn't get a better deal anywhere? Harry and David was really happy to prove you wrong. read more

I've ordered a few times with Chattanooga Florist and have never disappointed. From a dozen roses (gorgeous btw) to a couple of holiday arrangements, they did amazing jobs with all. Crystal was so helpful when I ordered from her, she made it really easy for someone who knows nothing about ordering flowers. I have to say this small little florist does the job like the big ones. I will be using them for everything in the foreseeable future. read more

I originally ordered the flowers on the FTD website and the arrangement I picked out cost me almost $72. The order was sent to Chattanooga Florist and when my daughter received the flowers she sent me a picture. I was furious when I saw the flowers much smaller with less flowers than what I had ordered. I called Chattanooga Florist and the woman said she made the smaller arrangement because FTD had not sent enough money to cover everything.(Which I found out later online most florist do not make the arrangement they are suppose to make). I called FTD they didn't seem to care and I told them it was a ripoff. They offered to give me a small refund then when I refused they came back and said Chattanooga Florist would make the one they were suppose to make in the first place. Well they made a second arrangement which was a little bigger and closer to the arrangement on FTD website and took to my daughter but I couldn't believe what the florist did next they asked for the first arrangement back. Yes, they took the first arrangement and left. My daughter said she couldn't believe they did that. I will never ever use Chattanooga Florist again or any of the online floral companies. They post pictures of arrangements and you assume the arrangement will look that way all around but no. Let's say an arrangement has 40 flowers showing you assume there will be 40 on the other side but NO. The arrangement you get will be 40 in all. These floral companies online are a ripoff and the florist that makes the arrangement goes along with them. Next time I want to send someone flowers , I will make the arrangement myself or call a florist that I know will not rip me off. Chattanooga Florist will never be a choice. read more

DO NOT WASTE YOUR MONEY!!! This place is a joke. I ordered a $70 bouquet of yellow roses and white daisies for my mothers birthday. I wish I could show you the ridiculous "flowers" she received. I could have gone to Publix and got better flowers for $9.99!!! When I called and to ask them what they were thinking, the girl tried to offer me a refund for half of the delivery cost. $8 refund on a $70 order! Um no!! I don't think so! I wish there was a way to post a picture of what I ordered compared to the joke they sent that had 3 roses! This place is a joke! Don't waste your time or give them an opportunity to ruin some special occasion for you! Booooooo! read more