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    Chatham General Store

    5.0 (2 reviews)

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    1 year ago

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    1 year ago

    LOVE their chili dogs! So worth the quick drive. Service is always great, and the store is full of rare finds!

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    People searched for Grocery 186 times last month within 10 miles of this business.

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    Marc's Stores

    Marc's Stores

    2.2(12 reviews)
    9.2 mi
    $$

    From start to finish, this place is a disaster. It is managed terribly and employees give less…read morethan zero F's about their jobs. And honestly, I cannot blame them. I wouldn't want to work there with that manager's negative attitude. The story in a nutshell: 1. Came in for a few grocery items. 2. looking for good deals. At the start, the parking lot is cringe and was not thought all the way through before finishing. The east side faces an ugly fence and is hard to maneuver around. The front of the store has a skinny lane to drive through and just on the other side of that are rows of vehicles. Dangerous. Easy to get hit the way it is set up. Second strike was coming up on the sidewalk. These wheeled carts full of potted plants were blocking the path. Had to go around them. The water hose was left on and had sprung a leak and got water everywhere. Lots of waste... but I guess that's their business. hate to be the one to pay THAT bill! Got inside slowly opening door and immediately dufus woman with a shopping cart is standing there reviewing what looks like a shopping list; blocking the path in this narrow entry antichamber. Why is that EVEN like that? Finally I have to squeeze past her then she gets mad and mumbled something about manners. UMMM... YOU"RE the one blocking the path! Finally, after some searching, I found what I wanted. Got up to the checkout with only ONE cashier and a LOOOOOOOONG line; only to realize after the sale was completed that I was overcharged for an item by more than $5! I stood up for myself and found the manager, "Daniel". He was apologetic enough at first. He walked with me over to where the item was only to tell me (in so many words) that I was dumb and "clearly that is not for that particular item!" I said, "yeah, I saw that it was for another item but I assumed something else was just stocked there and this was put there in its place because there were a whole bunch of them there. It's not like some jerk just discarded his unwanted merch there. This was stocked by an employee. So, that's on YOU... the store! He disagreed and told me I was "welcome to return it." So I tried... Person at the desk was having trouble and ran off to get the same guy who told me to just go to the service desk to return (if I did not like it). I had enough. I just left with the item that I overpayed for and vowed I would not be back. All I got was an, "oh, ok." OH, OK??? Really a-hole? That's the kind of customer service that is closing up store left and right these days. people remember that and some... like me do not forget. We carry that for a long, LOOOOONG time. I had a similar experience at the Barberton location a few weeks ago. Same runaround, but THAT time, the tag was actually for the item it belonged to. I guess price changes and hanging tags are not priority at this place. Anywho, i will NOT be back. Not that "Daniel" cares. But I digress... Treat your customers better!!

    I come in asking for an item that you sell, untold everything has recently moved around, no big…read moredeal... I'll walk to customer service. However, if customer service can't look up the item and tell me if you for sure, sell it or not let alone where it is at in your store? And what is the purpose of customer service? Rhetorical question.

    Chatham General Store - grocery - Updated May 2026

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