Took my boat into the shop for the following reasons:…read more 1. Look at trailer guide boards and secure wood to frame better - Said they would do it, but was not done. 2. Look at trailer lights and fix issue with lights flickering - was told it works fine, and it still doing the same thing. 3. Fix broken reflector on trailer - glued cheapest looking reflector you could imagine and it's even crooked. But no big deal. I'll fix it. 4. Make sure all boat speakers were working properly and fix if needed - was told they'd do it, never happened. They said when I came to pick up the boat that they don't do that. So still have the same problem. 5. Check pontoons for leaks - they said they checked for leaks. They said there was an obvious leak in the middle pontoon (it's a tritoon) due to water being inside. It rained and water went through the upper hatch in the floor of the boat. They said the bilge pump inside the pontoon wasn't working. I ask them to fix it and they said I need to get the leak fixed and the water drained before they would do it. Come to find out from a different shop there was no leak, they just didn't want to siphon the water out and replace the bilge pump. 6. Fix bilge pump (see #5) 7. Perform engine maintenance to ensure everything is working properly - Changed gear oil and said that it needs a fuel additive to clean some carbon in the motor. They said it comes in a case of either 6 or 8 bottles. I was charged for the whole case and they only used 1 bottle and then told me they placed the other bottles in the boat. Got home. Nothing. It's ok if they don't do certain things but done say you do if you don't. Maybe they should say they will only work on engines. Anyways here is the real reason for the 1 star review. I wish I could give 0 stars. When I parked my boat and trailer at the shop, there was absolutely no damage to the trailer, with the exception of 1 reflector as mentioned earlier. When I picked up my boat and took it home, I realized it had been in some sort of collision. The right rear corner was bent in, scratched up and the tail lights are broken. (See pictures) I called the shop to inform them of the issue and was told they'd didn't do the damage and they have video from when I dropped it off, showing the damage was already there, to prove it. I said great please send the video and this would not be an issue. They called back 30 minutes later saying they will not send the video to me (because it doesn't exist) and they said they are denying responsibility. The owner seems to not be very interested in their customers. I've asked repeatedly to speak to the owner, and he was on vacation (understandable, that happens) they told me he would be back in a little over a week. I waited til the owner was supposedly back. And I emailed, no response. I called and was told he'd call me back. Then the same employee calls and says he's in a meeting. And that he'd call me back still. Still have not received a call. Then I get an emailed video of them backing my trailer around the shop and there was damage. But it doesn't show any of the other 5 or 6 times it was moved. They selected a later video that shows damage and are trying to say that it was a video from the morning I dropped it off. Also when asked them about the tail lights flickering issue. They said they inspected all of the lights and they were all working properly. That's when I added for them to service the motor. And NOW there is damage to the trailer, and they didn't do it. This was the first and last time I will use this boat shop. Unfortunately good boat shops are hard to find and this one is no exception. They will take advantage of you any chance they get and will damage your stuff and lie about it. I was charged about $1000 for them to change gear oil, replace propellor, and add 1 bottle of fuel additive. Now I get to find a place to fix the boat trailer and then go through the process of suing them. I have a feeling the lawsuit might be more expensive to fight, than if they would've just done the right thing.

Fantastic service by all the staff and owners! I have had them service my Cobalt and Sea Ray boats…read morefor years! Highly recommend!

I've rafted with Liquid Descent multiple times, and every single trip has been a 5-star experience!…read moreThe guides are not only experts at keeping you safe, but they also make sure you have an unforgettable time on the river. This year, I went early season on Clear Creek and loved it so much I came back late season for Gore Canyon- an adrenaline-packed, fun adventure! The day started with a swim test to make sure everyone was prepared before tackling Class V rapids. (Honestly, if you're not a strong swimmer, this trip isn't for you, they do test your swimming in the rapids and throughout the trip over half of the people across our 5 rafts ended up in the water at some point! Additionally this would be quite the dive into the deep end if you've never rafted before!) The trip was an incredible mix of thrills, skill, and crazy beautiful scenery you would not have guessed was there when you drive into Kremmling. Midway through, we stopped for snacks, and when we wrapped up, the crew served a delicious lunch and cold beers (NA options were there too!) such a nice touch after a big day! What sets Liquid Descent apart is the crew. Every guide I've had has been dedicated to making the trip special. I've talked to them and many of them have said they specifically choose to work here because of the company's extra training and the sense of community. I even met the owner yesterday at Gore Canyon, and you can tell the company's passion for customer experience comes directly from the top. Specifically the last 2 guides I've had, Jordan and Malia have been awesome! Yes, most rafting companies use the same put-in/take-out points and similar gear but the experience is what makes the difference. With Liquid Descent, the guides make sure it's the best it can be and their love for their job ensures you're going to have a great time. I've rafted with other companies in locations where liquid descent isnt and know: the right guide changes everything. If you're looking for an unforgettable rafting trip in Colorado, Liquid Descent is the company to go with!

I can't say enough good things about our experience with Liquid Descent. My daughter and I signed…read moreup for the beginner rafting trip... and while she was excited... I was terrified. I was so nervous walking in, but from the moment we arrived, every single staff member made us feel welcomed, safe, and supported. Our guide, Koa, was the perfect balance of fun, kind, and incredibly skilled. He guided us through the rapids with such confidence and ease while also making sure everyone felt safe and included. He checked in on us several times throughout and made sure we were having fun, asked us if we wanted to "spice it up" a bit or keep it mellow and just really let us know this was "our" trip and he's cater to what we wanted. I quickly found myself letting go of fear and enjoying the moment... something I didn't expect would happen. Koa's energy was contagious, and his calm, respectful nature made us feel like we were in the best hands possible. At one point on the river, another rafting company had a mishap and we had to pull over and wait for them to recover and get their riders back into the raft safely. Koa explained what had happened with total grace - no judgment, no gossip - just a calm and respectful explanation. He also spoke so kindly of his own coworkers and even the owner of Liquid Descent. You could tell he genuinely cares about the rafting community and takes pride in his work and LOVES his Liquid Descent family! Every employee we encountered was friendly, encouraging, and helpful - from getting us fitted with helmets and life jackets to cheering us on as we headed out. As someone who started out nervous, that kind of supportive vibe made a huge difference. They encouraged me, and they helped me push past my comfort zone in the best way possible. What a GREAT memory! We will remember this day not only for the thrill of the rapids, but for the kindness and heart of the people who guided us through it! If you are considering rafting in Colorado, go with Liquid Descent. I'm so glad we did!

I was dealt a terrifying experience while floating this "lazy river" this past Friday…read more My group was told this was a very relaxing, easy experience. We were told by staff that we "don't need to wear life jackets" because the water is so calm and easy. It was anything but. After the current picked up speed, I was met with a drop between large rocks. Unable to slow down or drift to the side and stop because of the current speed, I was whisked down the drop and my tube went flying out from underneath me. Attempting to hold onto my tube, I dislocated my shoulder and I am very thankful that was the worst of it. This place needs to encourage wearing life vests rather than encouraging folks NOT to. I am a decent swimmer and I got very lucky that I didn't hit my head on the rocks. Please please be especially aware of this warning before bringing your kids to this establishment. This "lazy river" was anything but. I should also add: as a very nice park ranger was driving me and my friends back to our car, one of the 2 staff members showed up and seeing me in a makeshift sling, clearly in severe pain, told me "just ice it and in a couple days it'll be fine." I spent the entire rest of the day at the hospital. Beware of this establishment.

Great service, fun experience. It's a super easy stretch of river, so good for anyone. On and off…read morepoints clearly marked. Great fun for the whole family!

We had so much fun on the Yampa River trip with Centennial Canoe in June that we decided to go on a…read moretrip on the Colorado River through Horsethief and Ruby Canyons with them in July! I'd been on this stretch of river before but my wife hadn't and I wanted her to see the magnificent canyons and paddle this fun stretch of river while enjoying the cooking and hospitality provided by Centennial's amazing guides. Mike, Nolan, Cam and Alba were our guides on this trip and they didn't disappoint. There's a surprising amount of work organizing a river trip from getting required permits, complying with government requirements, planning and supplying meals, providing adequate water, providing bathroom facilities (the Groover is the 'Gender Neutral Restroom' ;-)) as required by the BLM, working out shuttle arrangements, and more. Centennial does it all so efficiently that I suspect customers who haven't planned their own canoe trips don't even realize what's gone on in the background to make these trips as smooth and comfortable as they are. Each night after we had pitched our tents and those on the trip were getting together, our guides would bring out snacks and wine for us to have while they prepared dinner. Andy, a college professor and historian, was on this trip to talk about the history of the region and share stories of early settlers and outlaws that were in this part of Colorado. I've given this company 5 Stars, but I can also say that I keep coming back to spend time with them and repeat customers is a sign of a well run service. Luxury in the back country!

We had an amazing trip on the Colorado river. Tim and Dean were great guides and excellent cooks…read more They were very accomodating for our friends who are plant based and the meals were amazing. It was a great way to unplug and really enjoy Colorado. This is my 3rd trip and I will be going again!

So, if you are looking for a spot that has a lot of trees / greenery / etc. the location we went to…read morewill not be the spot for you (Chatfield Reservoir). That said, if you are a beginning kayaker and just want to get some experience, this is a great place to go. If you are timid around water, not sure if you will like the sport, or someone who just generally likes to try new things, be outdoors, etc. - do it! We were in town from Arizona and the water was pretty choppy (dude said winds were ~10 mph... I think they were closer to 15 mph...) I am not in love with sit on top kayaks and I don't particularly love chop. Moving water? Fine. Rocking back and forth? Ehhhh. We only paddled for about 30-40 minutes because it was so windy. We paddled against the wind to get our bearings, floated/paddled to the other end with the wind, and then worked our arms off paddling back. My husband doesn't really enjoy that type of work out (ha!) so he got out and pulled his 'yak for a bit. I was more determined and paddled the whole way. It's a very chill area (or was in May) but if you wanted to bring a group of folks to paddle and sunbathe and eat some snacks on the shore (which apparently happens in the summer) you'll have a blast. We prefer barren, inclimate weather (seriously) so it was a perfect day for us.

Expensive, when I booked in 2019 etc it was $20 for 2 hours, now they charge $25 for just 1 hour…read more Inflation sucks

Our group reserved canoes a couple weeks out to do a training for a Boundary Waters expedition…read more The night before our reservation, they emailed informing us the reservation was cancelled, because the person who registered was a minor (17). So we got an adult to place the reservation on what appears to be their we portal. Had to make the reservation an hour earlier, which caused several folk to miss it as they were still at work. But turns out they are the real winners. Because those of us who went over early just got to talk to the manager telling us that they close at 4:00 and there are no canoes, and the reservation clearly was not with them. Who was it with? "Colorado Watersports"... well that is us, no reservation showed on their system, so they demanded to know WHO we made the reservation with, who did we talk to... https://www.coloradowatersports.com/ They claim to have no control over the web site. It lets me make a similar reservation for tomorrow. From which I conclude you should never make reservations with that web site as it is not for rentals at Colorado Watersports at Chatfield. Note: they made no move to get a canoe as they don't want canoes going out that late. Literally all the employees were just sitting around doing nothing except try to prove we don't have a reservation. Clearly they did not want our business. They did not provide any canoes as promissed. Do yourself a favor, look elsewhere.

Wouldn't give us a refund even though they would physically let us inside the park due to it being…read moreovercrowded. Waiting in traffic for an hour just for the rangers to tell us they aren't letting anyone else in. The equipment rental company wouldn't even refund us! "It's against company policy" then maybe update your bogus policy

My boat broke down on the lake. Valentine Marine came out to the lake picked it up and fixed the…read moreproblem quickly. We were back on the lake the next day. The service was awesome and reasonably priced.Furthermore they were courteous and professional. We will definitely be going back to Valentine's Marine again. Charles H.

If you want to drop 40 grand on a boat with half the paperwork given to you and no support after…read morethe fact, this is the place for you. I won't be back.

DOOOOPEEEE. The advanced express was wild and hilariously fun, Atticus was a great guide!…read more Spent about an hour in the water, and the entire time was thrilling!

Another excellent experience!…read more 4 of us (including 16 yr old daughter) did the Intermediate with Guide Anthony, leaving directly from CCR. It was awesome! This time we all wore splash jackets, and had decent weather (little rain, good bit of sun). None of us departed the boat for a swim, but came close! This was my 4th time to raft Clear Creek (2nd with CCR), and it may have been the best!

I had good time tubing but this big guy at the table out front named Hudson made me very…read moreuncomfortable. There was another one with curly hair who told my dad he could speak great Spanish but my Dad had no idea what he was saying. He said it felt like the guy was trying to flirt with him and it made him really mad and I agree with my father, its very unproffesional. The one short brown haired guy was extremely helpful which was the only good experience. The blond one told me it was a Lazy River and that he caught small fish but enjoyed the nature and wildlife.

Do not book with this company because there is terrible customer care. We booked 2 days with a…read moreguide and were told the guides would contact a week before the trip. One of the guides, Pete contacted us as was absolutely amazing. We learned about him taking his grandson fishing and even about his dog. Pete was in constant contact making sure we had all the info, directions as there is very poor cell service where we will be fishing. We even decided to bring special treats for his dog. The trip is scheduled for tomorrow and we are so excited, all our gear is laid out including 3 bags of dog treats. My wife and I left multiple messages with Golden River Sports saying it was for Travis explaining we were extremely happy about how wonderful Pete the guide for Wednesday is but not a word from the guide for Thursday. After days of no phone calls from Travis or GRS I called and explained we are not comfortable or happy about the lack of professional conduct from Thursday's guide or GRS so cancel Thursday but we are excited about how great the guide for Wednesday is. On Tuesday We finally get a call from Travis and he says has no clue about any of this he was just confirming our booking. I explained there is a big issue with professionalism and communication with GRS and we canceled Thursday but were very excited and were very impressed with Wednesday guide Pete. He stated " thank you for bringing this to my attention but I don't feel comfortable about sending my guide out with you. I said I'm just bringing this to your attention and love working with Pete. He said he was canceling our trip! At this point now I'm mad! I try to help this guy and tell him we have no problem with Pete and it's your company that has the problem. I then stated I better not see one penny charged on my credit card!!!so we drove here from Iowa, rented an Airbnb waiting to go on our bucket list fly fishing trip and paid all this money to squeeze in 2 days of fishing. Now I ask you would you want to trust your money or precious time with a company like this??? Buyer beware!

Ben the team member did a great job checking us in. We were given a one hour time slot when we…read morepaid for two hours on our kayak rental. Ben made it work for us by making sure we did not end up getting charged when we already paid for 2 hours instead of one hour for our kayak. We plan to return next visit to Colorado

Tons of good, clean, fun for the whole fam! No need to buy paddle boards, life jackets, etc when…read moreyou can just rent them from RMP.