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    Our Children First

    Our Children First

    2.6(5 reviews)
    4.6 miSchuylerville

    I wish I could give this place zero stars. I came here because my daughter was having some feeding…read moreissues. At first I literally called for 2 months straight and left messages for a woman named Lorna. She never ever returned my calls or emails. I ended up with her supervisor Ruthy. Ruthy was able to schedule an appointment. In this appointment she stated that they offered feeding services but they didn't take my insurance so I would have to pay out of pocket or go through CPSE. Ruthy recommended that i start the CPSE evaluations before opting to pay out of pocket. I started the CPSE process with their office and they sent a psychologist to my home. I explained to the psychologist that I wanted a complete evaluation because she is now school age and if there is any issue I would catch it early. This psychologist evaluated my daughter and he made the decision to pick and choose who evaluated my daughter. They sent someone to do the education evaluation, speech evaluation and that was it. I specifically asked for all areas and I was told by their offices that it's up to the psychologist to decide what evaluations she needs (which isn't true). I end up getting a call from CPSE to do the final meeting and when I told her what Our Children First said she was beyond upset. This company didn't even come to the meeting. They were on a conference call the whole time. The CPSE worker told them that they weren't allowed to do what they did and they needed to send the rest of the evaluators the way that I asked. The company agreed and they sent who they needed to send. I was told by Ruthy the supervisor that if she didn't qualify I could pay out of pocket for services and I was ok with that. CPSE ended up denying my daughter services because according to Our Children's First evaluations my daughter didn't have any delays. So I called Our Children First to take the option of paying out of pocket. At this time I am informed by Michelle the one who's in charge of these meetings that they do not offer feeding services there. Mind you Ruthy the supervisor said that they did. So I wasted over a year on this company only to not receive any help from them at all. All they wanted was for me to do the evaluations with them so that they can receive the money for these evaluations. If you are in need of these evaluations please use the DOE's company's. These people are not organized at all. I wasted so much time on a company that clearly didn't care about my child's wellbeing. They were only after money.

    Great evaluations team!! They do their best to ensure a professional evaluation in a timely matter…read more Michelle Leon has always been my go-to for any and almost every evaluation whether EI, CPSE or supplemental =)

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    Our Children First
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    Premium Therapy Speech Services PC

    Premium Therapy Speech Services PC

    3.7(3 reviews)
    3.8 miInwood

    I've had the pleasure of the service from the team at Premium Therapy for over 3 years. Katerina…read moreand her team are some of the warmest and empathetic individuals I've come across. This business is a real gem in the Inwood community. In my experience with speech pathologists their dedication is phenomenal, whether being flexible to a family's schedule to providing acute advice. In short I would recommend Premium Therapy highly to any parent. Addressing a negative review I read - Dealing with speech development issues can be a taxing event to any parent and it is very plausible for one to direct their frustration where it is unwarranted. With that said I want to put forth the following as my experience with the staff: i) the multi-lingual staff has always afforded the parents the ability to choose the language to carry out the sessions in, ii) Based on my conversations with other parents that bring their children here: The manifestation of traits that would benefit from consultation by a specialist are communicated as feedback rather than a diagnosis, and iii) ) I've never seen a child diagnosed with a condition other than a speech related matter.

    My experience with Premium Therapy Speech Services was rather disappointing. I took my child there…read morebecause when I asked the pediatrician what I could do about my child's speech delay she said I should have him evaluated. After calling the first time I was promised a call back for an appointment but after a few days I had to call back myself to ask again. Communication and organization was really not great. When I took my child there, I have to admit the place looked nice and people were welcoming. Well, appearances can be deceptive. After the paid evaluation took place, I had to call three times (again !) to get a report which was useless because it didn't take into account (and admitted so) the multilingual aspect. After that bad experience I researched a little bit about speech therapy and found out that a child's vocabulary had to be evaluated by adding the words in all languages. Anyway, to make a long story short I took my child to another therapist a couple of months later and my child has progressed a lot. He started Pre-K in a bilingual school in September and his speech has improved a lot in both languages. PS : Any reviewer who claims any business is the best in the 5 boroughs either is lying or hasn't seen a lot of New York. It's fine for a pizza place but a child's speech development is serious matter.

    Pediatric Occupational Therapy Services - POTS occupational therapists

    Pediatric Occupational Therapy Services

    3.0(2 reviews)
    7.5 mi

    I scheduled an appointment with POTS but canceled it several days in advance well before the…read morescheduled time. Despite this, I was charged $103. When I called to ask about the charge, I was told it was a non-refundable deposit to "hold the appointment" for up to three months, since I was supposedly taking a time slot from a therapist. That explanation didn't make sense to me, as there was no active appointment being held after I canceled. When I questioned this, the representative became defensive and dismissive rather than helpful. I was also told I had agreed to these terms, which I do not recall doing. I ultimately disputed the charge with my credit card company and the chargeback was approved. I want to be clear that I can't speak to or judge the clinical quality of the providers themselves. However, the office's billing policies and customer service practices clearly need improvement. I completely understand policies around missed or last-minute cancellations, those situations do take time away from providers. However, charging a non-refundable fee for an appointment canceled well in advance feels unfair and misleading. Based on the interaction, this seems to be a recurring issue rather than an isolated one.

    I visited POTS today for business and received the same warm welcome I received 15 years ago when…read moremy child was a patient. I continued to see the same level of professionalism, skill, and talent from the wonderful therapists. The multiple Sensory gyms are highly equipped and plentiful. I highly rate POTS for their therapeutic services and recommend this office with the highest level of care. ABL

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    Pediatric Occupational Therapy Services - POTS Halloween event

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    Having Our Say Speech & Language Therapy

    Having Our Say Speech & Language Therapy

    5.0(1 review)
    3.7 mi

    I was made aware of my daughter Londyn's speech disorder by her then teachers at Preschool. It…read morecame as such a shock because I was able to understand every word she spoke clearly. I immediately scheduled an appointment with her pediatrician and once again it was confirmed Londyn has an impairment. I spoke with several speech pathologists in my area, however no one seemed to fit, whether it was scheduling flexibility price or personality. I was referred to Having Our Say by Londyns preschool. From our very first evaluation, Shontaye was very professional warm and welcoming. She identified all of Londyns deficiencies and devised a plan best suited for Londyn to succeed. Shontaye worked with Londyn 2-3 times weekly for over a year. Together they worked on reading exercises and making Londyn aware of which sounds come from throat or the roof of her mouth. Shontaye also reinforced positive techniques such as reminding Londyn to speak like a turtle (because she spoke very fast) so that she can be better understood. That is actually a technique that we still use to date and I've made her current teachers aware of. Shontaye created a solid foundation for Londyn to be conscientious of her pronunciation and speed in which she speaks. Londyn has developed confidence and is less frustrated when speaking in public. Londyn has had two speaking parts at her school in front of large audiences and I believe that is all attributed to Having Our Say. Thank you for time flexibility in schedule and efforts. Your commitment to Londyns growth and development will last a life time.

    From the owner: Having Our Say is a full service private practice offering comprehensive assessments and treatment…read morefor kids with speech and language delays. Specialized in providing effective and current methods to improve articulation disorders, phonological processing disorders, oral motor/ myofunctional disorders, receptive and expressive language disorders. Services are provided in the child's home or school.

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    Having Our Say Speech & Language Therapy
    Having Our Say Speech & Language Therapy
    Having Our Say Speech & Language Therapy - Activities to build language

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    Activities to build language

    Chat Alot Kiddies - occupationaltherapy - Updated May 2026

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