We just bought a house and had an issue with the water draining slowly over the entire house and…read moremaking gurgling sounds. Of course I was thinking the worst case scenario. I called Justus and they came out the next day. The two guys that came out were very helpful and nice. When they realized what the issue was, they immediately went to get their equipment to fix it. They needed in the gate, but my husband had given me the wrong gate key. They could have told me I'd have to reschedule, but they took my gate off to get in, did the work, and put my gate back on. As they were leaving, I had asked them to see if my water heater would've be easily converted to a tankless. But I had a lot of boxes in the garage since we just moved. I mentioned the boxes and one guy said yeah they were a little cramped back there. I figured we'd do it another time. The second guy noticed that our vent was off the water heater. The first guy said that he needed to move the boxes to fix it or we could die. I was going to get my brothers to move the boxes, but both of these guys moved them and were so nice about it. They fixed the vent so gas wouldn't leak out, and fixed my plumbing, despite my issues, all while super nice. You just don't find folks like this anymore. Hopefully they will be doing my tankless water heater and a new line to convert from an electric stove to gas soon. I met the owner a few days later and he is just as nice as his guys! I would definitely recommend this company!

Called after two other plumbers failed to call me back after more than a day his service call was…read moremuch less than others that quoted me just too come out , took care of problem nice guy would recommend again will be callin him in future,

Needed an assessment done on a couple of pipes that, at one point, connected to a water softener…read morethat a previous owner of my house in their infinite wisdom actually put under ground. Of course it failed the first time it flooded; said previous owner just put in a braided pipe to bypass the water softener and just left the whole thing in the ground. After yanking out the entire apparatus (including a still hot electrical outlet) and noting what had been done, I called several plumbers, but Good Guys is the one that actually answered. They came out, gave me their assessment, which was to put in a more permanent solution, and an estimate of what that would cost...which was less than I figured it would be. Two days later, they came back, and had it done quickly and professionally. These guys got the job done, and didn't break the bank doing it. I recommend them highly.

We called about 10 companies for quotes for our house. We were successful in getting 3 out for…read morequotes. We told the second one we wanted to go with them, but they would never call back. I am not sure why as we did not try to lower the price. We accepted what they quoted. Anyway, fast forward, we were getting frustrated at not being able to get the work done. We happened to pass a Vermillion truck on the road and called the number. They scheduled with us, came right out, and didn't try to scam us. We told them immediately they were hired. They came out and started the work, but once they dug, they saw some of the lines were encased in concrete. So they had to come back a couple days later to finish. Charles are Brian are consummate professionals, being as careful as possible with our property - let's face it, the yard is gonna get torn up a little - but most of all, making sure to do the job thoroughly, all while being super nice, even in the pouring rain. We have hired them for another project as well on another house and recommend that you do as well. I'm sure they are all good, but don't forget to ask for Charles and Brian!

Very unprofessional and rude. They were assigned to me by my home warranty. I called them and set…read moreup an appointment. They kept moving my appointment without informing me. When I called them back they said this is how appointments works for them. She then cancelled by appointment even though I requested her not to. I waited 3 days for their appointment and then they cancelled at last moment. I would recommend not to choose them. If they are assigned by your home warranty then ask them to reassign to someone more professional.

Came over very quickly. Great sense of humor Will always call them when I need help they are…read more great .

Had a problem and he came and fixed it. Recommend. Will use again. We did call again for septic…read moretank clean out. Responded within hours and did a great job.

My house is weird. He came in, took it in stride, figured it out and got it done…read more After the hosebibs (burst in a cold snap), I hired him to repair my fence, which had recently been knocked down in a windstorm. He was able to reuse most of the wood, his estimate was very close to final, with the difference being changes suggested and ok'd by me in advance. Unlike other folks, he keeps you informed. If he has to leave, he secures the area and lets you know where he went and when he expects to be back, then comes back. I have to keep giving him tips, because he keeps giving me deals. 10 of 10, my new go to for home repair issues. Part way through repairing my fence, I sent him to talk to my neighbor at her request, who also lost several sections of fence. I don't know yet what his limits are, but even if it's something he can't do, I'd value his advice, so he'll be my first call.

While he responded quickly, and he did identify the problem (faulty faucet less than 6 months old…read moreand in warranty), because I needed to wait for a new faucet, he reinstalled the old one, crooked and with cold line to hot and hot to cold! I got the new faucet in, and he won't even respond to my queries on when he could some install the new one (and replace another pipe), so I had to find someone else.

After him showing up unannounced he tried to bypass my service call. Then he promised to return…read moreonce I capped a drain which i didnt know would be a requirement. Never to return or respond to emails, phone calls, or text messages which required me to call in an emergency plumber costing me 100s in fees. Cannot be trusted at all.

My water heater had a leak. SOL provided a great service within 24h start to finish. I contacted…read morethe company on a Sunday, I got an answer within an hour for a free quote the morning after. Ernie showed up on time, gave me a competitive quote on the spot. I contracted him a few hours later. He came the same day in late afternoon, changed the water heater and that was it. No hassle, no fuss, quick, efficient, courteous, knowledgeable. Great job! Ernie owns his company and operates by himself 24/7: great asset to have in our rolodex.

I called up B & E Plumbing for a service call. My water heater busted flooding my garage and the…read morepilot light refused to light. I was not in the mood to call someone that was going to give me the run around and marshmallow prices. So the techs came in, straight professionals, and were all like show me the problem. I'm like its right there and they pulled some Dr. Manhattan stuff out of their tool bag. They fixed the pilot light, changed some parts out, all swift and stuff and we had hot water again and a fully functional water heater faster than I could say whoa. It was boom bang pow and it was done. They didn't just fix the the issue they provided advise and additional services to ensure a smooth and hassle-free experience. Needless to say I was satisfied with the results, the knowledge, the bending of space and time speed they work with, and expertise. I would recommend them to anyone with plumbing issues that wants their issues fixed quick fast and in a hurry by a professional.

We had some tree roots in a line in the back side of our house. I had already killed the tree but…read morethe roots were not clearing out. Tory and Cory came out and cleared the line with some hard work but it's been 8 months now and the line is still clear. Recommended for professional, prompt service at reasonable rates.

Wonderful experience! This plumber came highly recommended and I can see why. The scheduler,…read moreCandy, was quick to work with me on a date for my water heater replacement and the installers, Curtis and Cade, were knowledgeable about what was needed and patient in explaining what they would need to do, how much it would cost and answering my many questions. I will definitely use them again!!

From the owner: Commercial and Residential Servicesread more