Best bank I have ever used! People are friendly and always willing to help.read more

Citizens Bank of Florida has been my bank for the past year, and what a great experience. They…read moreknow me when I come in, and more importantly are genuinely interested in my business as well. From the tellers to Holly, the branch manager - the team is top-notch. Tim in lending has also helped me with a unique business venture - the type of service not seen the national or large regional banks.

From the owner: Citizens Bank of Florida has been serving central Florida since 1946 with a variety of business and…read morepersonal loans along with a variety of personal and business checking accounts. We're a member of FDIC and an Equal Housing Lender.

Deserted. Not a single person in the entire bank except employees. Somehow, just depositing some…read morecash still took too long. Seems like this bank is on it's last legs.

I I would not recommend Wells Fargo to anyone any time. I went with my girlfriend about a month ago…read moreto make sure we followed all the rules in closing out a CD she had. It had automatic renewal and we wanted to make sure it didn't rollover for another year. We were told to come in on May 14 which we did. We found out the auto renewal had not been switched off however there is a seven day grace period. Thank goodness we went in on the date we were advised to. In reality there was a $52 fee if we closed out the CD today versus waiting till tomorrow--obviously are waiting. The assistant branch manager told us that their systems do this all the time---provide wrong dates. Yet there was no leeway in waiving the fees to actually execute the transaction today. I took the day off, she took the day off, and we made plans to take care of other errands as well; but once again Wells Fargo has demonstrated that they are not customer focused at all. I can't believe they continue to have customers --given the way they've abused their customers in the past and continue to do so moving forward. Never will I do business with Wells Fargo. I can remember when they were rated one of the 10 safest banks in America--I would guess they don't make the rankings anymore.

The bankers at this location were so helpful. I had two Estates that were in probate and I needed…read morehelp getting Estate accounts set up. I was completely lost on how to set one up and how to maintain it. From the first person I talked to, to the last person when probate was finally over (2 years), I had their helpful advice and service. I was always greeted with a smile and acknowledged when I entered the bank. They always took time to answer the multitude of questions I had. I can't remember each name of the people who helped me, but I am sure that I would receive the same outstanding service from anyone who woks a the Tuscawilla Branch. Thank you all for the great service!

This is the worst bank.. literally sat in the drive through for 15min then they said i needed to…read morecome inside. Use another bank. There's a reason this bank has less then 2 stars. Stay away if they don't know how to treat the customers how do you think they'll treat your money. I'm closing my accounts and going elsewhere.

Edited 2/10/26 My original review was for FCU corporate…read morewhich is hard to get to. The newer members of FCU could use a bit more training in customer service. The branch manager reached out and made things right. My only complaint would be that you can't get through to a corporate official. I have never actually dealt with this branch but the manager bent over backwards to make things right. Many thanks!

I take my 91 year old Dad to this location for some of his banking needs. Everyone is so kind and…read morepatient with him and sometimes they have lollipops. In the lobby there's a comfortable sitting area to sit and wait for business to get done. There are many different services and resources available to customers.

I love this bank and all who work there. I have been a member since 2011. All of the bank staff are…read morefriendly and knowledgeable. I have multiple accounts here as do my children. They have competitive interest rates on multiple types of account. You need to open an account and see how they compare to the big banks.

We want to thank our banker at the Winter Springs Fairwinds Tuskawilla Branch for the most…read morewonderful service we get whenever we go to see her or call her. She is always looking out for the best ways to help us. She is very professional and personable. Thanks also to Elisa Forte for making us feel so welcomed and always receiving us with a warm smile. Great Branch Manager!!! Thanks! Muchas gracias!

Shellon M. is always courteous, professional, and helpful. She did an awesome job assisting me…read morewith refinancing my new vehicle and had extensive knowledge of the available products.

Wow. Waited over 25 min just to make a cash deposit. Apparently can't do that at their ATM. There…read morewas no option. The line never moved. One teller worked with one customer that entire time plus. There was only one teller. When I left, the line was out the door.

Literally the worse bank I've ever been too. They wouldn't cash a check given to my employee as…read morethey suspected fraud. I completely understand this as it's helpful and in my benefit to protect my account. However, I called and told them it was legitimate and they could cash it. They said they couldn't cash it as the writing didn't match our usual checks (which my wife writes). They did however say my signature matched but it didn't make a difference and they still couldn't cash it. I called Corporate and they told me they they could in fact cash the check and they had given me incorrect information. They updated my file so there wouldn't be any further issues. My contractor then went back to the bank and they refused again! In addition, the drive through cashier was exceptionally rude stating, I have a line of customers and you need to wait for a call back! Am I not a customer? Honestly it was like a comedy sketch. I will be logging a formal complaint against your branch and you will be losing my business!

An actual back to complete your banking needs. ATM outside and drive thru teller. Their hours allow…read morefor transactions during on Saturdays.

Absolutely horrible service. Been trying to schedule an appointment for days to send a wire for a…read morehome purchase. No one at the branch answered the phone for 4 consecutive days. The appointment maker on their website has been erroring out and not submitting appointment requests. The gentleman there laughed at my girlfriend who went in to try an make an appointment for me and told her that I should just "do things online because obviously we're busy" Closing and moving all my accounts and filing a complaint with the District Manager.

We have been banking with Fairwinds Credit for many, many years…read more In the past, we did bank with a few different (regular banks); however, most banks want to charge customers fees for almost everything. I'm surprised they don't charge for the air you breathe when you enter their bank. I believe there are many people who are not aware of the benefits of banking with a credit union. Fairwinds has a myriad of services, financial options, too many to mention here. Fairwinds treat you literally like your family. Never once have we gone into a Fairwinds Credit Union where we were not greeted with a smile and a "Welcome to Fairwinds"! Most importantly, they have many choices of checking and savings accounts, and business loans. They are dedicated to helping members achieve financial freedom through many of their services. My husband and I, in the many years of banking with Fairwinds Credit Union, have not once had a negative experience! We've had car loans through them, personal loan through them, and currently have our mortgage loan with them. Their website is very user friendly, and if ever you have the need to call them about anything, you will always be connected with a customer service representative who is knowledgeable and kind. Stop banking with people who are taking your hard earned money, go with Fairwinds Credit Union who wants to help you to financial freedom!

I have only good things to say about Fairwinds Bank! Great customer service…read more Austin's attention to his customers is commendable!