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Chase Bank

3.0 (4 reviews)
Closed • 9:00 am - 5:00 pm

Services - Chase Bank

Personal banking

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Valley National Bank

Valley National Bank

(2 reviews)

I have been banking here for several years and I will say it has been adequate, but I would not use…read moreValley for anything other than a few "basic" financial items, such as savings or checking accounts. The staff is polite and attentive but do not seem overly familiar with any other more useful or complex products. Each representative will give you a different story about how they work which means you sometimes get inaccurate information (definitely not good) and the rates at Valley are not competitive with local banks.

Terrible Bank. The whole company lacks communication between the branches, corporate, and customer…read moreservice and IS NOT looking out for the customers' needs. I had an issue with a charge on my account and all I received in return was "nos" and "I'm sorry, we can't help you." No one was willing to even listen to what I was saying, because they already had their mind made up. As a customer, they made me feel insignificant and not worth their time, which are some traits that don't bode well in customer service. All they are looking to do is look out for their business and have no problem screwing over the customer (essentially why I keep ALL my money in another bank that I know won't screw me over). Immediately after I saw how I was treated I canceled my account and will be bringing my service elsewhere. It is not worth my time as a customer or human being to not be respected or have my voice heard. DO NOT OPEN AN ACCOUNT WITH VALLEY NATIONAL.

Chase Bank - banks - Updated May 2026

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