Beautiful storefront and very clean interior. The staff were very friendly and helpful. Thank you…read moreguys.

I went to this branch to close an account and had previously sent them a POA. Nothing was in the…read moresystem. I scheduled an appointment and was kept waiting for 45 minutes. Then Dawn Fitzgerald never bothered to apologize for keeping me waiting. She then explained she had to manually input the POA so I couldn't do anything that day except that. She said she'd call and let me know when it was accepted and never bothered to call back. I don't what she did but the paperwork never went into the system so I had to go to NJ , a 5 hour trip one way and they had to input the POA so I couldn't do any business there that day. Such incompetence has caused so many headaches it's disgusting. The ppl at these branches need retraining ASAP. I will do business with this bank in any way shape or form. I'd give them 0 stars if that was allowable. Please if someone has an appointment be on time and stop inconveniencing the customer & at least make a half a#% apology. You could do better, shame on you!

I really miss having Busey in Port Charlotte or Punta Gorda, if I need to go to the bank, I have to…read moredrive to North Port, very inconvenient..

Would be 5 stars if they didn't close the port charlotte and/or Punta Gorda location. Limiting your…read morelocations to reduce costs is not going to grow your business. You need more advertising. No one knows you exist. Kris Kiley was excellent in assisting me!

Friendly. They keep the doors locked until you're allowed inside. Very strange but I'm used to it…read morenow. Note: The yelp website connects to the wrong bank.

Very friendly and . Wish that they had more people working there…read more For me great location

Always been friendly and helpful to me. There is one department I had trouble with but not at the…read moreDeep Creek branch.

Very clean and nicely furnished. Had to use this branch (for the first time) and was disappointed…read morein the customer service. Have been a customer for years at the branch in Deep Creek and always find the tellers and staff to be very helpful and polite. So, will stick to that one for now. Perhaps the woman at this branch was just having a bad day, but I expect more when I'm dealing with someone in upper management.

Had an issue with purchasing Amusement Park tickets online and stopped in to AAA to see if I can…read morepurchase them there and glad the doors were open. Cheryl was very helpful as she checked my membership number and I was able to buy onsite. She even printed them out for me which I appreciated the service. Highly recommend AAA.

I waited for the tow truck for an hour and 45 minutes. This has been typical the past three times…read morethat I've needed to be towed.It always takes them about two hours to get a truck to the location. I'm always in the city in fl when i need a tow so there's no reason it should take two hours every time. AAA needs to contract more towing services. In the city I live in there are probably 10 different companies that will tow.Tonight, the truck driver arrived right when it started to rain, now we're sitting waiting for the rain to stop before he will tow my vehicle.

Such a great experience working with Steve! He was informative, patient, and made the whole process…read moreeasy. He helped me find the best policy with amazing savings. Definitely recommend

Great customer service, exceptional advice. Most agents don't take the time to explain what is…read morecovered and not covered - this team goes above and beyond to explain clearly what you're getting! Insurance doesn't have to be complicated or intimidating with a team of professionals guiding you through the process.

Great service and product offerings. Have recommended to family as well and good things.read more

Chance Hazeltine.... let my homeowners insurance and flood insurance lapse when my carrier stopped…read moreproviding coverage in Florida . After several calls have the Glood Insurance reinstated. A month ago after several calls I was told that my home was now covered. Never received the name of the company a month later. Did receive a message from the mortgage company that informed me that I now had default coverage that would double my cost. Left a call for Chance last week still no response. Personaly, I am going to get advice on my options for making myself whole due to most likely being required to replace my roof caused by Chance's failure to perform. Ny name is Tim Yarosis from Port Charlotte

Lisa has been so attentive to all my needs and lightening responsive to my communications. I found…read morepurchasing my home insurance an actual pleasure because of her. I look forward to a long relationship with this agency because of her.

If I could give a NEGATIVE star review I would! We had…read moreAllstate auto insurance with Barron Baszto for 6 months. You get all kinds of discounts for being a new customer. Once that 6 months is up, the rate goes up & their customer service goes down. We signed up with Statefarm. Our Statefarm agent faxed or emailed Barron Baszto's our Allstate cancelation request along with proof of insurance with StateFarm. This information wasn't received by Barron Basztos because he was out of the office. Eventhough we canceled in plenty of time before our renewal we received a bill in the mail. We did get it straightened out after several phone calls. That experience was nothing compared to our home insurance debacle. We had home insurance through Barron Baszto with Safe Harbor. We signed an edocument to cancel our policy on Oct 29, 2025 before the autopay was to renew our policy on Nov 6th. On Nov 8th while attempting to pay for my groceries at Publix, my debit card was declined 4x. When I checked my bank balance I was horrified to see that our home insurance was NOT canceled and that $4805.31 was deducted from our checking account! Come to find out, after several phone calls, Safe Harbor never received the electronic document from Basztos office until Nov 10th which was the day we contacted the Baszto office to inquire about this mess. The Baszto employees blame Safe Harbor. Its the old blame game while the customer is caught in the middle. The ineptitude of the Baszto office is unbelievable. Barron Baszto's doesn't return phone calls. The front office staff are clueless and unhelpful. Never again will we ever use this office for anything. We now have to wait 2-3 weeks for a refund. Beware of poor customer service, inept employees, and employees that lie.