Always fast , professional …read more Me and my wife highly recommend. We had switched from Bank of America and could not be thankful enough .

Friendly and knowledgeable tellers. Outstanding service. I used PNC for my banking for over 40…read moreyears for all aspects of banking services.

Friendly. They keep the doors locked until you're allowed inside. Very strange but I'm used to it…read morenow. Note: The yelp website connects to the wrong bank.

Very friendly and . Wish that they had more people working there…read more For me great location

Worst customer service, at Venice Jacaranda and most branches - me thinks everywhere - their NEW…read morebusiness model(shaming customer into using phone or computer to do banking) - 1 teller, but 4 or 5 new business reps, who will sit there looking at their computers - God forbid they jump in to help until the line, in this case of 18 people and 1/2 hr. wait for that 1 teller. Let us get your business, but once we got you, stand in line to deposit or withdraw! No Drive thru, no separate business line - better not get behind a Store owner bringing in yesterdays proceeds....... A disgrace! Time to move account.....

Horrible service and support. After a fraud report over a week ago, B of A still honors charges…read morefrom the same scam guys working in a 7-11 in California. (I'm not out there) No effort to shut down the operation and no refund of the bogus charges. The fraudsters are only hitting for $25 at a time, but multiple times daily. Suspect there is collusion with someone in the bank, but since no one is responding, one never knows. I'd recommend staying away from BofA and working with a bank that actually helps customers instead of thieves.

The staff is friendly and helpful whether you're going through the drive-thru (usually the case…read morefor me) or need help inside. They try to get to know their regular customers and greet them by name.

Employees are helpful and pleasant to deal with. This branch is convenient and close to my home.read more

It's unfortunate but I had to leave this bank. I opened a few accounts here because they were local…read moreand offered a decent interest rate for the current economic times. However, it was not made clear to me that transactions over 1k are not allowed. Sadly, I didn't find this out until I was at the store buying a large appliance and my card wouldn't go through even though there was plenty of money in the account. When I called, no help was offered just basically, nope, sorry you can't use your money past what we allow you to use, in other words. Makes you wonder if this bank, like some many others, have over extended their loan to deposit ratio.

Four months ago we applied for a loan to pay doctor bills that insurance won't. We were approved…read morefor $20,000 and still haven't received it. We got the Florida comptroller involved and they have been jerking him around as well. He has threatened them with sanctions which evidently doesn't concern them.

So I opened up a fifth third bank account online as referred by my daughter everything was great…read moresetting up the account online and my card was mailed when I went to activate the card it would not let me do that over the phone I was told I would need to go to a branch with my driver's license and I thought okay no problem I can understand that so I go in and the woman was nice to me until she looked up the account and then said it had been red flagged and then suddenly she was standoffish and snobby I do not have any idea why I am red flagged I do not have a banking account anywhere else I get my pay direct deposited to a card distributed by my employer and I have no issues whatsoever with it ever I really don't care if fifth third opens my account or not I only did it because my daughter referred me and she would get a referral bonus I mean let's be honest why do I even need the thing my pay is direct deposited to the card I already have fifth third would just take my money collect interest off of it but yet they act like they are doing me a favor to hold my money and collect interest off of it LOL I do not want to deal with them based upon the bogus red flag and then the cold shoulder of the teller so forget it and that's my two cents worth

I have done local banking at Truist in Venice for over a year…read more I have attempted over 5 times to transfer money from my investment accounts in NYC to Truist - only TO HAVE TRUIST REJECT those attempts. I have gone to TRUIST to get a manager to show me their "correct" method to move funds into my account - and that filed also. Dont waste you time with this clown car.