Very professional, returns calls, and does a through job on complicated financial matters such as…read moretrusts. However, they do not have bankers available on Wednesday. Subtracting a star for inconvenience.

Parkway Bank, Glendale Heights, customer service representative, Barbara was EXCELLENT! She took…read moregreat care to help us with fraudulent charges on our debit card and was so helpful and friendly during the arduous process of checking various charges. I wish all customer service representatives were exactly like Barbara at Parkway Bank, Glendale Heights, Illinois!

Worst bank in the entire fox valley... If you look at the photo posted you can not even make a…read moredeposit at the atm! This "technology'' has been around for over twenty years! I feel stuck its a pain to switch banks and I spend the extra money to mail my deposits to another branch since this one is so awful but if I have cash I take it to this branch since it's closest to my home. Also check your deposit slips I have made deposits in cash and they didn't put the coins in... When I complained they put it back on me... The manager of the branch never once apologized and only repeated many times that it would have been caught.... But I had to call into correct this????

Wow. Everyone's salty about banking in Geneva. Here's what I'll tell you about Inland. I work…read morewith them for business. Every single employee I have ever encountered at any branch is super friendly and personable. I think their technology is not as advanced as the "big banks" but they definitely have the "small town" banking feel down to a science. When you walk in you get a smile and a chat, you can deposit at the drive thru or in person (I don't use the ATM at all) and you get great service. If you don't like human interaction, avoid at all costs. You've been warned.

BE WARNED****First State Bank CLOSED my business checking account with NO NOTICE and no…read morecommunication. We come in PERSON every month to pay our commercial loan payment (since they kept mishandling the auto payment) and they said nothing. I emailed the bank president (Jordan Carpenter) and he stated "Unfortunately we are unable to monitor every account we have in our system for balances and closures which is why much of the system is automated. We have 18 locations and tens of thousands of accounts. " TERRIBLE customer service to business clients.

This location has the nicest tellers ever, i live closer to two other locations and still like this…read moreone the best so i wait to go here if i will be heading up Randall Road. And... fresh popcorn! I go inside for my deposits so i can snag a bag on the way out.

I can't say enough great things about my personal banker, Cindy. She is an amazing young woman who…read moreis always friendly, professional, and genuinely helpful. No matter what I need, she takes the time to answer my questions and makes the entire banking process easy and stress-free. Her knowledge, patience, and exceptional customer service are truly appreciated. Cindy consistently goes above and beyond, and it's clear that she truly cares about her customers. If you're looking for someone who will provide outstanding service, I highly recommend asking for her. She's simply the best! If she didn't already have such a wonderful mom, I'd adopt her myself! That's just how much I appreciate her kindness, dedication, and the way she treats her customers.

Been a customer of Old Second Bank (WSB) since 1979 for both personal and business accounts at this…read moreStratford/Bloomingdale branch and have been very happy with their service. It has the small town customer service feel in a world of big corporate banks. Tellers and bankers are very professional and friendly. Mark, the manager at this branch, goes above and beyond your typical customer service. Highly recommend this branch.

Great people! This is my primary bank, they're friendly here and know me by first name.read more

This location may have nice people but their customer service is awful. The hours aren't conducive…read morefor those who work and get off at 4pm as they changed their hours due to Covid. As far as I'm concerned they should've left well enough alone and stuck with safety guidelines. Also during lunch they should have one person at the the service counter and one manager not everyone goes on lunch and shuts down the place when the hours are limited as it is. I'll still do business there but they need to work on getting back to personal services and not calling customers transactions.

I, admittedly have a love hate relationship with all large companies because they typically treat…read moretheir customers as numbers - if not criminals at times. With that said, I am glad I have a brick and motor bank that I could turn to in a time of need. This review is primarily about the Bank Manager Sam Patel - who has been at this location quite a few years now. This is my only bank and I have been a customer through several different incarnations. Sam stands out as a manager of high integrity who is truly vested in assisting patrons such as myself. Recently, I had a huge fraud situation that depleted my checking and savings accounts and when I got the alert from BOA I was literally pannicked. I quite literally jumped into my car and almost ran into the bank. Sam immediately responded to me and helped to report the fraud. The following week I went back into the bank because things were not exactly straightened out yet (not her responsibility). First of all, she saw me enter the bank and waved me into her office. She asked me how things were and I admit I broke down and cried. She called the fraud dept again and asked them to expedite my claim and restore my accounts. By the next day things were back to order. Some may say that Sam was only doing her job - and while I agree, it is not that she does her job expertly - she does it with heart and compassion. I am ever so lucky to actually bank where she works. THANK YOU from my Heart SAM!

Very nice people working here. Congenial and down to earth. Nice location and great view. Thanks…read morebank of america for being close to home.

Locally owned bank, with drive through and walk in service. Super friendly helpful staff. Easy in…read moreand out.

Member since 70's BAE, lots of changes made. friendly staff…read morethat have their hands full these days . little success with chat or AI on the website

I have been a member since it originally opened as BAE Credit Union and since the merger with…read morePartnership Financial Credit Union, so that is many, many years. The Barrington office is outstanding. I always am greeted with a smile and feel welcomed. The services I have used have been first rate. I have great confidence in this branch.