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    Chase Bank

    1.6 (7 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Chase Bank

    Personal banking

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    Wells Fargo Bank

    Wells Fargo Bank

    (10 reviews)

    Worst location I've EVER been to. Terrible customer service--terrible experience overall…read more Considering changing banks entirely. My first time at this location, I was greeted by Lizbeth, who was glaring/looked annoyed as I approached the reception desk. I asked if I could deposit a digital check. Another employee, Reena Patel, chimed in and said "We can't deposit a digital check." I asked if they could print it out for me. Immediately, I was told they couldn't print anything out. I expressed my confusion, mentioning that various other locations have printed things out for me no problem. After I said this, Reena agreed to print it out if I emailed it, despite what she said earlier. I waited close to the reception desk silently, and Lizbeth again glared and expressed profound irritation, stating multiple times that I'd "have to wait a while for Reena to check her email. Could be hours." I said I could wait. So, I waited and waited...and nothing. I ended up leaving to go print it somewhere else. I got back to the bank right before they closed, but their doors were already locked. Lizbeth saw me knocking on the window, literally POINTED at me, and (turning to another employee) started LAUGHING. Never in my life have I experienced behavior this abhorrent. I've never had this issue with ANY other location; employees have always been nice to customers, helpful, and offered to print things (not just checks but affidavits/legal documents!) and have always done so MINUTES after I emailed them. Not sure what was going on here or why employees clearly hate their jobs at this location. In summary, go to another location if you want to be treated with dignity and respect.

    Both atms have been out of service for months.. just close the whole branch if you can't get…read morethings together...

    Bank of America Financial Center - Storefront

    Bank of America Financial Center

    (4 reviews)

    The customer service at this location is terrible. I went there to get my name changed and to get…read moremy new card issued. Nanda told me that she needed my husband's signature and mine as well for this process to work. I returned the next day with my husband and signed the paperwork. No questions asked or ID checked to see if he was who he said he was. So, basically, I could have brought anyone with me to sign the paper, without my husband had to get off from work. We called out her bullshit by asking why she didn't check my husband's ID. She simply said that was actually a great question and she trusted me. Seriously? Then, she checked his ID. Terrible security service. Nanda wanted us to call the number in the back of my current credit card in order to get my new card issued, that she could not order it for me. I also confirmed with her that she would order my debit card. After three weeks of waiting, my debit card hasn't arrived. I had to logged in to my account to place a new debit and credit card by myself. Never go back here for anything again.

    As everyone else has reported, BoA (Bank of Arrogance) and its subsidiaries (Merrill Lynch, former…read moreC&S bank, Nationsbank, Suburban Bank MD) are undoubtedly the worst financial institutions on the planet, IMO, & CEO Brian Moynihan should have been fired long ago. If you do business with this miserable firm, you will be sorry and will get what you deserve! Or perhaps you enjoy waiting for hours on phone with robots. Spouse & I have had multiple accounts including credit lines, credit cards, checking since 1980 and were recently forced by former employer to open an unwanted ML account for ESPP funds. Ridiculous fees & terrible customer-no-service IMO. Still trying to get BoA out of our lives, sadly. And our FICO scores are both over 800! Screw-ups were never ours. Still trying to get BoA completely out of our lives. In contrast, we have encountered many stellar experiences with Wells Fargo (formerly Wachovia & First Atlanta) since 1985. WF even found a faked check & no funds ever left our account, thanks to an exemplary security department there.

    Chase Bank - banks - Updated May 2026

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