1. the turnover is horrible.......new people all the time......some are students that work 3 days a week......2. every inquirey online needs a verification that requires a code, okay, thing is that is takes 5-10 minutes to get the code, and if you opt for a call vs. the code, the recoded message goes on non stop, they only give you the message once and then hangs up......3. my atm card got damaged, it took three weeks to replace it......4. from one naples branch i get a call once a year from someone saying i need to drive to his branch to verify some info, I've been with Chase for over 10 years, plus this requires that I drive by 4 closer brances......5. when i initially opened the accounts checks were free, that was discontinued........6. The workers are polite, I'll give them that, thing is not all are trained........7. anything but convienient, in short a pain that gets worse.......8. low cd rates and low money market rates, I can get a better rate at 1/2 the other banks in town. read more
