Every Monday I come in it don't matter what time of day there's only two tellers. And Mondays is…read morevery busy . I'm waiting in a long line now with just two tellers and one have to go backwards and forth to help the other teller

I'm 78 years old and today a gentleman from this branch called me to alert me to the fact that…read moresomeone had tried to use my name and social security # to borrow $7,000. Thank you for th alert.

I LOVE THIS BANK!!! American National Bank has been my bank for at least 15 years! The service I…read morereceive each and every time I go to this bank is outstanding! The people are very knowledgeable and they are also very nice. They greet you with a smile on their face when you enter the bank. They make your banking experience a pleasant one! I highly recommend American National Bank!

From the owner: ANBTX has been serving the businesses and families of North Texas since 1875. We offer a…read morecomprehensive range of products and services, along with the expertise and support of our financial professionals, to help our customers meet--and exceed--their financial goals.

Angela was amazing and sweet! Great Customer Service and such a blessing to have met her!read more

Donna was awesome, she assisted with getting me added to moms account. I really lover her chipper…read morepersonality.

Customer service hold time is horrible and when you finally talk to them they don't know what they…read moreare doing!

Don't bother calling you will never speak to a human. In Branch service is great though and they…read moreare still better than a traditional bank.

Great Customer service!…read more Great rates on loans and money market accounts Concierge personal banking service

Had a great experience with Vicky and all the staff two days ago. I brought a family member in to…read moreconduct business and Vicky made the process seamless.

today I had the worst experience with Wells Fargo. I've been a customer for five years now or more…read more,today I walk in like a regular customer with my eyeglasses on and I'm a Muslim hijaby lady so a security guy came to me and he defended me and my personality and the way I look which is I'm there to make business. This is unaccepted and if I need to follow up with a lawyer, I would do that if there is a less than one star I would do and I will stop my business with this bank, and I will try to move my money as soon as I can.

Waited in line for 30 min and cashier says that she doesn't have money…read more What a waste of time. BoA, please appreciate our time and business.

I am happy to have chosen Texans Credit Union to help me with the auto loan for my new truck. They…read morelooked for the best rate and were walking me through negotiations with the dealership. I am glad to be a member and working with Texans Credit Union one more time. I highly recommend!

I usually go to the main Texans Credit Union location, but this location in the heart of old…read moredowntown Garland has a special feeling to it. I grew up in a small town, which is one of the things that has always attracted me to Texans Credit Union, because even their biggest location gives you that special hometown feeling (and no, I am not a huge depositor or anything like that!). But this location especially gives you that! Great customer service, and a kind and sincere "Thank You" after your transaction! Review #2160

I've had so many issues banking with Chase I can't wait to close my account next week. Terrible…read morecustomer service, system processes, everything! Stay far away! My account detected fraud so naturally my debit card was closed and a new one is to be mailed in 5-7 business days. The branch doesn't offer temporary physical cards, you just have to wait. A digital version is available for your phone wallet, which is a great concept except it doesn't let you use it at an atm to withdraw cash to use in the meantime! it flags as fraud. After waiting on hold forever & speaking to the fraud department, confirming that it is me attempting the withdrawal they said nope it shows fraud alert you have to use an actual plastic card for withdrawal. WHICH I DON'T HAVE. I was told to use a credit card or something, there's nothing they can do. Even though they're the fraud department blocking the transaction. It's a holiday weekend so now I have no way to withdraw my money at all until technically Tuesday when a branch is open, but I work Tuesday & Wednesday so I am SOL until THURSDAY! Now to research what bank to switch to the second I get a chance! Extremely unsatisfied.

My husband usually does the banking, but I have been here a few times. They are always nice and…read morepleasant. The reason for the lack of the fifth star is that we went in this time for a notary, which is supposed to be free, but we were told they were not allowed to notarize papers not originating through a Chase bank. We thought this was odd, especially since a Chase in the same city had no issue notarizing the papers.