Cancel

    Open app

    Search

    Chase Bank

    2.6 (31 reviews)
    Closed 9:00 am - 5:00 pm
    Updated a few days ago

    Services - Chase Bank

    Personal banking

    Chase Bank Photos

    You might also consider

    Recommended Reviews - Chase Bank

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of R-- Z.
    151
    27
    1

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Arlene P.
    2543
    1658
    9430

    10 months ago

    Helpful 5
    Thanks 0
    Love this 2
    Oh no 2
    Photo of Noel Q.
    6
    56
    20

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Always a 10-15 minute wait to do a simple banking transaction. Only one teller at the front. Poor management.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Faye V.
    0
    25
    51

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ivan C.
    116
    8
    1

    2 years ago

    It took about one hour to have someone to help me with wire transfer. Nobody was in line.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Chill branch, the employees are very nice and welcoming. Judy and Alexa are always on the line and are very sweet

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0
    Photo of angela l.
    1
    603
    4250

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of melissa s.
    605
    19
    114

    12 years ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Rachel H.
    98
    52
    20

    17 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 1

    15 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Long wait, and no one can help you... try other chase or switch to other banks. Just don't come here.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    9 years ago

    I have dealt with many banks over decades. Chase on Girard Ave in La Jolla is the best in ambiance, convenience, people and service.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jillena G.
    280
    41
    21

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of S M.
    0
    23
    0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Summer T.
    143
    37
    3

    17 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    17 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Max M.
    5
    46
    0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of S A.
    0
    10
    0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    16 years ago

    I love this bank, they have been great in every way possible!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Chase Bank Reviews in Other Languages

    Ask the Community - Chase Bank

    Review Highlights - Chase Bank

    Then if you have time, go grab a cup of coffee at the Brick and Bell.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    First Citizens Bank - Looking West from street

    First Citizens Bank

    (9 reviews)

    La Jolla

    Jason provides professional and individualized service. The bank's staff is very informed and…read morecustomer service is thorough and timely.

    First Citizen's Bank changed their name a year or so ago & used to be called Iron Stone Bank (same…read morelocation. same bank). I have been an account holder for nearly a year and the overall experience is disappointing. Upon opening my business account it was explained to me that while no interest was being paid on my account balance that this smaller bank has a reputation for "high touch" personal service which is above and beyond most banks. This branch is conveniently located a block from the house so I decided to give them a chance. Now that I've been there a while I now see how much patience is required to work with them. For example, the technology is dated (from their old-style ATMs with limited capabilities to their clumsy website). The service at this bank is also below what I was led to expect. Just one service example, unlike my other banks First Citizen's places unreasonably long deposit-holds of more than a week on the my clients' checks I deposit (even checks drawn on local banks). That's life... except branch employees complain when occasionally (about once a month) I provide them with a bank officer to call at my client's bank in order to release my deposited funds earlier. Apparently making an occasional phone call to accommodate an account-holder is above and beyond the "high touch" service they had in mind. My experience with First Citizen's bank has made me realize how important having current technology plays into the service experience at a bank these days. This bank's dated technology and policies (like the long check-holds on deposits) requires patience not required at my other banks. Also, the fact that First Citizen's has shorter branch hours and is inexplicably closed on weekends makes the banking experience far too inconvenient. Most other banks I utilize offer a better banking experience than I've had at First Citizen's Bank.

    Wells Fargo Bank - Looking north

    Wells Fargo Bank

    (18 reviews)

    La Jolla

    Went in with a crisp $100 bill... asked for quarters as I have done bi-weekly for the last decade…read moreto do laundry... Today, magically, the new teller NEEDED my bank card.... absolutely unable to grab quarters without it. (Something not needed for the other roughly 260 times I have performed this exact action.... Upon giving my bank card, the teller said there is an issue with the machine and its a new computer so its giving them trouble.... a 4 minute MAX interaction turned into 35 minutes. And I was first in line. "thank you for your patience" ... Next time DO NOT ask for my bank card if its not STRICTLY needed. You CAN process quarter requests over $20.... Lack of educated staff combined with rude passive aggressive demeanor ruined my day and earned my first ever one star review. I would give a negative 5 if I could. I am strongly considering moving all assets out of WF as a result of this one interaction! After over a decade of banking. Do better!

    A huge THANK YOU to Heather who went above and beyond to help me with my business account that was…read moreclosed recently due to loss prevention. I was treated with the utmost professionalism and patience as I walked in very frustrated. She immediately took my case seriously and began making calls to see what we needed to do to make sure my business account could be up and running again. Thank you Heather for going beyond what I expected and for updating me multiple times during the process and communicating everything to a branch that's closer to my house so I didn't have to start from scratch! We need more Heathers in this world! You're the BEST!

    Chase Bank - banks - Updated May 2026

    Loading...
    Loading...
    Loading...