Amazing service and great investment options…read more Glad to see a branch open in Del Mar. Mr. Torres and Mr. Stephen are both solid advisors. Branch manager Martha personally greeted me during my visit. We need more solid options like Poppy Bank!

From the owner: We exist to meet the banking needs of our clients and to make a positive difference in the…read morecommunities we serve. Our principal focus and dedication remain on supporting the businesses and economic prosperity of the communities in which we live and work.

Best Bank in La Jolla - Jacob was extremely helpful and professional in setting up my account…read more(unlike the baby boomer women working at the bank across the street - california bank and trust - horrible) You should only do your banking with professionals who understand technology, security and customer service... Banc of California does. Awesome Service!

I cherish this bank and the people that work there. I've never had a better experience in all my…read morebanking years. There's just something special about the people that come to work at Banc Of California. When people leave, such as Laura, they are greatly missed, but we are so grateful that Heidi is still there. Thank you for making our banking such a joy.

Diana Mendoza and Brian Hoang are very nice. It is not their fault that they are being asked to do…read morethings they are not trained for and thus run into issues.

Just awful! our alleged wealth manager Andrea set up our…read moretrust as testamentary instead of living even though we handed her the paperwork. We don't even have a testamentary. Now it is causing all sorts of problems for us. Avoid!!

I'm shocked that after the unpleasant incident I had with Tony at this location, management chose…read moreto keep him on staff. His behavior was rude, disrespectful, and completely unprofessional. This is exactly why this branch has the reputation and reviews that it does. What's especially concerning is that his own coworkers felt compelled to apologize for his behavior, which puts the team in an unfair and uncomfortable position. Why place employees in such an unpleasant situation? Save yourself the trouble and go to the Bird Rock location instead. Unfortunately, this is the only branch open on Saturdays. While the manager did call me to excuse his behavior, anyone who shows such disregard for customers should not be working in customer service.

They don't close until 5pm. I want to open an account. Dude says there's no way and no cause branch…read morewill let me do it right now ... We have 45 minutes until close. You want my business or not? What's the point of closing at 5pm if you're already closed at 4pm??? Freaking annoying. Fine I'll bring my business elsewhere.

Changed to Citizens after disastrous ongoing service from Chase La Jolla branch. Changed to First…read moreCitizens Bank, and oh wow, what an INCREDIBLE (positive) difference! Friendly, calm, soothing atmosphere as soon as you walk into the bank. I was so used to the revolving door of personnel at the previous bank, that it was a shock to be greeted by name after my second transaction at First Citizens. And with a pleasant greeting EVERY time. Tellers (which is who we interact with, most of the time), are AWESOME. Recently, one of them saw a problem, and reached out immediately to alert me, thus saving me from a future problem. Truly, great (fabulous) service! Hubby and I are kicking ourselves for not having moved our account earlier. Therefore, if have a niggling feeling that you could/should be better treated than at your current bank, do yourself a favor, and try banking at First Citizens (Fay Avenue branch) Bank.

Jason provides professional and individualized service. The bank's staff is very informed and…read morecustomer service is thorough and timely.

Went in with a crisp $100 bill... asked for quarters as I have done bi-weekly for the last decade…read moreto do laundry... Today, magically, the new teller NEEDED my bank card.... absolutely unable to grab quarters without it. (Something not needed for the other roughly 260 times I have performed this exact action.... Upon giving my bank card, the teller said there is an issue with the machine and its a new computer so its giving them trouble.... a 4 minute MAX interaction turned into 35 minutes. And I was first in line. "thank you for your patience" ... Next time DO NOT ask for my bank card if its not STRICTLY needed. You CAN process quarter requests over $20.... Lack of educated staff combined with rude passive aggressive demeanor ruined my day and earned my first ever one star review. I would give a negative 5 if I could. I am strongly considering moving all assets out of WF as a result of this one interaction! After over a decade of banking. Do better!

A huge THANK YOU to Heather who went above and beyond to help me with my business account that was…read moreclosed recently due to loss prevention. I was treated with the utmost professionalism and patience as I walked in very frustrated. She immediately took my case seriously and began making calls to see what we needed to do to make sure my business account could be up and running again. Thank you Heather for going beyond what I expected and for updating me multiple times during the process and communicating everything to a branch that's closer to my house so I didn't have to start from scratch! We need more Heathers in this world! You're the BEST!

Manuela Machado, has been very helpful with a complicated issue…read more Just wanted to thank her!

The bank makes absolutely no effort for customer service. No banker at 3pm when then bank closes at…read more4pm.

Very nice, old-school service…read more They don't treat you like the big banks do. I've been with their San Diego branches for 25 years, so I have some perspective.

Is it weird to Yelp a bank.. ? Because they have no reviews so far? ‍. Well, phenomenal customer…read moreservice either way. Their staff is highly appreciated from me and my employer.

I have used Torrey Pines for a business loan for years. I had some problems recently, and had…read moretrouble having them resolved. Today I walked into this Torrey Pines for the first time, possibly with a slightly negative attitude. Anna Marie, Vice President at this location, took the time to help me. She took someone that was a lost customer, and flipped me immediately. She listened, understood, and solved the problem 100% without any nonsense. Simply put Anna Marie was awesome, and the sole reason why I now will do further banking at Torrey Pines. This lady is a a true asset to Torrey Pines. Thank you.

From the owner: Western Alliance Bank, Member FDIC, offers a full spectrum of tailored commercial banking solutions…read moreand consumer products, all delivered with outstanding service by banking and mortgage experts who put customers first. Serving clients across the country wherever business happens, Western Alliance Bank operates individual, full-service banking and financial brands with offices in key markets nationwide.

Whether you are a financially sophisticated gazillionaire running a web of companies from your…read moremegayacht or the kind of person who goes to the ATM to see if they have any money, you need a financial advisor. But not just any financial advisor. You need Keith Paglierani. Keith will grasp all the details while staying focused on the big picture. Even if you have everything figured out, he'll have a few more ideas for you and see at least one issue and a solution you missed. And if something financially major suddenly happens (say you win the lottery or lose a job), you can pick up the phone any time, and Keith will be there for you with great advice based on rigorous analysis. Always delivered straight but with kindness. I met Keith when he did an analysis and financial plan for a relative who asked me to tag along as the financial version of a medical advocate. I was so impressed by Keith that I hired him as my advisor. I've worked with him for nearly five years now and have referred him to friends. Two other reasons I feel so good recommending Keith - Having shopped for advisors, I feel confident that his fee schedule represents the best value in financial advice you will find. - Because Keith has a group of support people around him, he can deal with lots of data, fast. A couple of times, I've buried him in paper, thinking it would be a couple of weeks before I'd get anything back, and each time he'd been back in touch in a day or two with great thoughts based on close analysis. Keith is money. Literally.

Jan and Karen have been our advisors since 2005 and we loove them! They are like friends to us…read more Ameriprise is known to be expensive, but they really help us out and never pressure us into doing things we don't want to do. They saved us from losing lots of money during the downturn in the economy. To me, they are worth every penny to make sure our investments are on track and to keep me from stressing about it all. I was originally referred to Ameriprise by a friend. His advisor was a family friend, so I trusted him. I was with him for about a year before I moved out here. My old advisor referred me to someone here in San Diego who would not return my calls or emails, so I was about to give up on Ameriprise. Then, I was referred to Jan Pretorius. I made an appointment and went in to visit him at the La Jolla branch. I then discovered he had a partner with him, Karen Purvis. He likes to take care of retirement and 401 (k) stuff and she likes to take care of expenses, insurances, your financial goals, etc. Eventually, they moved out into their own office at the Morena Blvd location. They acquired a paraplanner, Tracy, who is just as great. When we go in for our twice a year meetings, we are greeted by name and everyone is super friendly. During our visits, we track our spending and savings, mostly with Karen. We focus on how on track we are with our goals and talk about making changes if needed. Jan will then talk about the market and our 401 (k) and changes he's wanting to make, etc. I love not having to deal with all that! They've even made calls to try and help us out with things during our meetings and put the call on speaker phone for us to hear. Every once in a while, they will try to sell us the idea of something new, like life insurance. But, in the end, it is all our decision and have never ONCE felt pressured by them. I'll admit, we've gone against their recommendation before. They return all emails and calls usually in the same day. This office is very personable. They send us chocolate for Christmas, they sent us a wedding gift off our registery, and they call us for our birthdays. Seriously, I couldn't imagine using anyone else as our financial advisors. Based on other reviews of Ameriprise, it all depends on who you get as an advisor. We got lucky. They do a terrific job and anyone interested should call them up for a free consultation.