Love this bank, they are always fast & friendly. I use the drive through all the time. They don't…read moreneglect it like a lot of banks do. They also have a drive up ATM too. I've been going here over a year now, no complaints.

This the slowest bank I have ever encountered. On average the wait at the commercial drive thru is…read more10 minutes and that's being kind and doesn't include the time to count my deposits. They have one person counting deposits, slowly. The number of errors they make is ridiculous and they expect the business owner to return to the bank to fix errors when they should come to my business to fix it. Their error not mine.

The Best so Professional Every Staff Member so very…read morePleasant with a Smile Asked Questions they giving so Honestly Caring and Professional

This is my main pnc branch. My whole family banks with them and we are always helped timely. I have…read morebeen coming here for 15 years and will continue to come.

This bank doesn't deal with cash. The employees are nice, but worthless, because again, you can't…read moredeposit cash or cash a check. I'm honestly not sure why this building is here, but it's definitely not a "bank".

Everyone here is super friendly. I had work and I got there right at 9am when they opened... they…read moreopened a few minutes, not worth taking any stars away once they explained they were training someone new. Everyone was super friendly and considerate to your needs! I was able to get my bank business done by 9:05AM and on my way to work for the day. They definitely helped me. Previous experience: I always use the ATM at this site because you can deposit cash and checks in addition to regular ATM functions. Once I left my debit card in the ATM because of the chip, didn't realize for 12+ hours later. Upon realizing contacted this location and they closed my debit card so no one could use it (proactive!) and said they could print me a new one if I came in. Needless to say I went in the same day and was in and out within 15 minutes. What a relief! The have English, Spanish and Polish speakers at this location. Great to help anyone. Wish they had longer hours but it's like almost any bank these days

Citibank reduced my "Checking Plus" credit limit and that of my wife's account with no warning by…read moreseveral thousand dollars each. We are very credit worthy but do not routinely run up high balances or carry balances. We are therefore not profitable to them. We also "use up" the credit dollars they have to lend to others. I reached out via a letter requesting that the credit line be restored to its original level. NO RESPONSE WHATSOEVER. We have been customers of this bank since getting our first mortgage in 1981 from Citicorp Savings at the time. This bank puts profits over customer satisfaction clearly. I DO NOT recommend banking at Citibank due to this hostile attitude toward great long term customers like us.

Having a Citibank credit card for Costco that has been compromised. Requested replacement card, and…read moreafter 15 days have not received it. requested, through their customer service, a new card to be expedited delivery. Citibank, as a policy of the bank, does not send out expedited delivery. You have to wait 7 to 10 days for the card to be replaced. If I could do business with Costco using any other credit card, I would do that. I would never choose CTI bank for any banking needs. NEV ER!

Rosa is my dad's personal banker. She goes above and beyond in caring for his banking needs. I am…read morevery grateful for her kindness and compassion. Everyone at this bank is friendly and helpful. I highly recommend it! Thank you Rosa!

I have been coming to this bank with my grandma for years! Everyone in the bank is like family…read more Even after my grandmas passing they still treat me like family. I have to close my grandmothers account and I want to bring my accounts here. Because I will miss them. Tina, Olly and the girls all are great. If I can give ten stars I would!! Thank you all for making every visit a bright spot in my day!

Bad service and no respect unprofessional i ask…read more "I told her that I wanted two hundred dollars in two-dollar bills, but she refused to give it to me

Wells Fargo Bank holds my mortgage note. This by far has been the worst experience with an…read moreinstitution in my lifetime. The relentless and determined stupidity cloaked in faux etiquette is Painful. Having to do business with them is PAINFUL. Wells Fargo does not consider the customer or operated ethically. If I win the lottery today - the first thing I do is pay my note and remove this organization from my life.

Waited on the one teller to process multiple transactions from one customer while manager and…read moreassistant manager did nothing for 10 minutes

This branch as a whole is terrible and racist!! I've banked here for a while and I didn't…read moreappreciate the way I was treated.. Employees need to be crossed trained on customer service, policy and procedures.. I will be closing my accounts going where I'm celebrated.. The branch manager is Alex and he's very rude, doesn't pay attention to detail not knowledgeable of his Job and thinks everyone is trying to scam!! I've had my account for years and I'm very unsatisfied and disappointed in the way I was treated and I'm gonna use every platform I have to make everyone aware of the type of shit show Alex at the Westchester Illinois branch is running

I made an appointment at this location and was pleased that they had multiple available!…read moreI needed a specialized saving account to be created and the two previous banks were unable to help me. I am so lucky I found this location which knew how to create the account! My banker Cat D was so knowledgeable, kind, and made the whole process easy! Thank you!!!

I came here with the new executive director of Voice of Care as well as the outgoing director. The…read moreVice President was extremely helpful especially to small non profits.

Chase Bank is the best bank I have ever used. While I currently don't have any credit cards with…read morethem, their checking and savings accounts are great. Wonderful interest offered with CD's. It's easy to make an appointment inside and the banktellers are really great at following up with you after the appointment.

I have our business account here and the people here are Professional and courteous. My banking…read moretransactions are completed quickly and accurately.