Received a solicitation offer from Citibank in the mail this past January…read more Deposit $30,000.00 in new funds into a checking account, let it sit there for 90 days, and after that get $750.00 within the following 30 days. So, I checked my fat mattress, and loaned Citibank the money. Well, the 90 days passed, and a week later I got the $750.00. I immediately closed the account and put the money back into my fat mattress. Pleasure doing business with you Citibank.

Manager Yudi thinks that 120 days = 6 months. Absolutely harrowing experience, still trying to…read moresort things out from other citibank channels. Wouldn't lift a pinky to help me with something very straightforward, I am still on phone for over an hour with Citibank. Can't wait to get my money out and sever ties forever. Lies, said I would get a letter in the mail. No letter. Now denies he said that. Slippery phonies with their bullshit "we're obsessed with our clients". My "personal banker" is not responsive.

i am a client of chase bank on horace harding expressway and 188st freshmeadows n.y.11365. i…read moredeposited a check that was large & they lied to me saying i would wait for 14 days and today they said it would be cleared which is u days after i made the deposit. i didnt see anything in my account for hours. so i called back and the new customer representative then tells me , i was cleared from the bank that issued the check but my bank chase is holing it until the 14 days and ive been a client for 7 years now. so chase wants to hold all my money and make me wait for absolutely zero reason !!! do not open an account with chase bank. i promise you !! you will get screwed your money is their money . im out removing all my money moving on to respectful institutions / banks. chase sucks !!!!!! i will never ever do business with chase ever again. good luck to those who are dumb enough to

This chase bank is great. Customer service is good and very friendly people. Right off the Long…read moreIsland Expressway. Right on Horace hoarding Expressway. There is a huge parking lot in the back. With a lot of shopping and restaurants inside the strip. Operation hours: Monday to Friday 8:30AM - 6PM Saturday 9AM - 2PM I like coming here. it's so convenient, it's right off the highway and parking is so easy. You can access the ATMs anytime, It's open 24/7.

Due to all of the declines at CVS and the malfunction at the DD, I felt like I needed to head to…read morethe bank to get to the bottom of this chip/credit card issue. The representative met we me and took down all of the information regarding the transactions. She said that the IT support tea, was unavailable during my visit to the bank, but that she would get to the bottom of the problem and call me back. Today I received a call from the bank with a full explanation of what had transpired at the retailer locations. I was pleasantly surprised at the quick explanation of what had gone wrong at the retail locations. The bank also assured me that if the problem should continue they would issue me a new card free of charge.

I have been banking with Flushing Savings since 1979 and being a life long customer I have been to…read moreseveral of their branches. During my 40 plus years of getting service from Flushing Savings I have been very satisfied for the most part. The reason for this review is the stellar service I have been getting for the past ten years from the Bayside Branch which is now at 213-03 Northern Blvd, Queens, NY 11361. From the manager to the rest of the workers there I have received wonderful and PERSONAL service. They actually know my name when I call, never had that happen before from a bank. Even though it was not their fault in a recent check order via a third party they quickly fixed the problem for me and followed up to make sure I was satisfied with the results. To sum up, they are the best of the best for providing personal help with my banking needs and are always there to lend a hand when needed. You will never feel lost at this branch even though they moved from where they used to be on Bell Blvd to where they are now at 213-03 Northern Blvd, Queens, NY 11361, check them out.

It's nice to have a capital one bank in the neighborhood especially when your shopping or grabbing…read moresomething to eat. This location needs more than one ATM machine. When you park in the parking alot in the back the bank is right next to CVS. The problem is there's only 1 ATM and people will stand there instead of people waiting outside until a person finish there transactions.

This place deserves zero stars…read more I closed my account here at least seven years ago because of the incompetence. However, my grandmother is still a member of this bank Whenever I accompany my grandma the teller ,ASLIMA JEFFRIES ,asks my grandmother why she's withdrawing whatever amount of money she is withdrawing that day. it's very awkward because how does one respond to such nosiness? We have never experienced such inappropriate , bizarre behavior from a bank teller. She is like a nosy housewife. Today's incident is what prompted me to, on yelp. Today I accompanied my grandmother to the bank so she can put a beneficiary on her account there. Recently her estate attorney advised her to put beneficiaries on her bank accounts. We sat down with I believe her name was MARYAM, MIRIAM (or some variation of that sort). This person had no idea what we were talking about. We had to get the attorney on the phone to explain to her how to do her job. Apparently capital one staff training does not include beneficiary forms. So we filled out the papers and since capital one doesn't have a notary, we went across the street to a different bank to have the form notarized. When we returned back to capital one after having the form notarized we gave it to MARYAM MIRIAM so that she could fax it. After she returned from faxing it she said to my grandmother that she needed to speak with her alone and asked me to give them privacy. I stepped a few feet away and I heard her asking my grandmother if she was sure she wanted to make me the beneficiary on her bank account. My grandmother was absolutely astounded and gave a shriek. I was absolutely astounded and I asked her " why would you ask my grandmother all of this after the fact". If this was a case of trying to protect the elderly from exploitation it would've made more sense to ask my grandmother this before everything was notarized and faxed over. In any event it was just downright nosiness and incredibly inappropriate. I don't know where they find the people who work at this location. I think it's high time to stop hiring useless housewives with sh!t for brains.

So, I get a solicitation offer in the mail to my address, open a new savings account with an…read moreinitial deposit of $10,000, let it sit there for 110 days and get $200 in "free" money. So, I check my fat mattress and say "Yeah, I can do this." So, I go in to open a new account, but they won't do it because the solicitation was not addressed directly to me. Mind you, I've lived at the address for 23 years and the solicitation was addressed to a previous tenant from almost a quarter of a century ago. GTFOOH. The money went back into my fat mattress.

I have a TD bank joint account with my husband but preferred to bank separately with Chase. My…read morecousin in Europe needed to wire transfer my inheritance. I was working full time and did not want to make a trip to my bank. My husband was going to TD Bank for something else, so I asked him to get the SWIFT number for the international wire transfer. He brought one and I sent it to my cousin. We agreed on the trial transfer of $500 just to make sure. Glad we did! It did not go through. I sent my husband to find out. He came home stating that he was told by TD bank employee that money did not come and my cousin needs to request a reversal. I told that to my cousin who checked everything on his end and confirmed everything was correct. So I took a printout he provided to TD bank. It was almost 1 month after the transfer was made. The lady called somewhere and located the money, however, said I have to answer some questions for the money to be credited to my account. Okay, I did and finally got the money on our account. While I was waiting in her office she brought me 2 credit card offers I did not ask for. Next my cousin made another wire transfer of $1000 to see how it would go through. Again the same issue. I went on Saturday to clarify and answer questions. They told me to sit down and wait while they were gushing over another customer's big dog, were clueless about the questions and had no interest in resolving my issue. After days of waiting and several calls my husband made to them, we finally got the money. I did not want to go through this again, so I went to Chase Bank where my personal account is. I forwarded the SWIFT number to my cousin who by now made multiple wire transfers in $3000 increments as he no longer trusts American banks. All of them were credited to my Chase account in 2-3 days, no questions asked or answered, no calls or trips to the bank made. Now I am temporary working only one day a week by choice and plan to go back full time after the holidays. I have plenty of credit, use only small part of it and pay my balance in full every month but my 5/3 Bank credit card I had for 20 years does not offer great rewards, or at least they did not update them. Since TD Bank offered $200 back and better rewards and I had time to do it, I went to their branch with the printouts they offered me when I went to complain about the missing wire transfer. Well, I just now got a rejection letter in the mail that my income is not sufficient! No kidding! When my income is sufficient, I do not have time to go to the bank. By the way, my credit score is 880. The worst bank I have ever dealt with!

This is my favorite Citibank! the manager, bankers and tellers are so friendly and helpful. I had…read morefraud in my card so I went to withdraw and request a second card which another Citibank was unable to process. They were able to unlock my account and request a new card overnight within minutes while the manager played with my puppy and gave her treats :)

Very courteous staff and knowledgeable. I needed a safety deposit box, and they accommodated me.read more

Sharon Dexter at the 164th St location in Jamaica is such an amazing personal banker. She assists…read moremy mom each and everytime my mom goes in. She goes above and beyond to resolve my mother's issue/s. She's an asset to the organization and is always a pleasure to interact with. We appreciate her and all her efforts. Hope she gets the recognition and acknowledgement that she so well deserves.

If your looking to change bank or not, I would highly recommend banking in this branch solely…read morebecause of Mrs Sharon D. She is highly talented Bank Officer that will do everything possible to ensure your banking needs are met. She will go further by explaining how you can benefit by doing certain things that will allow you enhance your banking experience and earn more money back into your pocket through various different credit cards and bonus programs the bank is offering.

Located in a very busy parking lot near a lot of stores. It's in a shopping center so it's…read moreexpected. It's never really any parking but then again it's depending on he time of day. Customer Service- The staff were "ok" and that's just it. No one had a smile on their face or greeted me or any customers as if they were happy to see us. The wait time was long as usual. I'll definitely will be going to my regular Chase.

Today I went to the bank to with draw at approximately 335 pm , there were several elderly people…read moreon line waiting too. At 357pm the security comes outside and says the bank is closed and cannot take anyone else. I explain how I've been waiting on line for over 20 minutes. I asked to speak to the branch manager. I'm waiting and waiting, she finally comes to the door and says I'm not coming outside. I say it messed up that you have the nerve to treat people like because of Covid 19 . You had elderly people waiting. She walks away , I wait until they let an elder person out of the bank and I walk in. She calls the police on me , gets my account closed. She's a real nasty person ,chase I understand its a stressful because I too work everyday during the pandemic. However I would never treat a customer this way shame on you.

This is a pretty good bank.my experience with the staff there has been a good one.you can expect…read moresome long lines there sometimes. Waiting to see the tellers, and some time a little line to use the ATM machine. But overall it is a decent bank on Jamaica Avenue.

Love it ! Great place! I really like the color blue which is why I chose this bank! People are nice…read moreto me and I'm happy