This company is designed to kick you when you're down, and they are unwilling to work with you to…read moreget your debts paid off or work with debt consolidation companies They WANT you to owe them money, to give you large "courtesy" fees for overdrafting even minor amounts. Steep interest fees, they will hold you hostage, for years and make sure you cannot escape They offer nothing of value, other banks are superior in every regard

not sure if it's just this location but this is one of the worst banks. I do not recommend. ATM is…read morealways broken, and the drive up will have you sitting for 15 minutes with no cars even in line.

Good bank if you want them to put 2 week holds on your business checks EVERY TIME. their response:…read moreNothing we can do about it! As other reviews have stated they were rude and I heard the supervisor mutter some smart remark as I walked away. THE SUPERVISOR.

Always got good service here and love the paperless atm's and text messaging features of my account.read more

They are VERY rude . I am going to withdraw my accounts. Starting ASAP what a headache for me with…read moreelectronic withdrawals though THAT I WLL REMOVE AND SAVINGS AND CREDIT CARD. This started 10 years ago and I just ignored it. There are just so many things that I let pass. No I am good for the monies but please all of you just avoid this DO NOT BANK WITH THEM. Never 1 overdraft either because I have the money but rudeness you will never and should never encounter.

Unbelievable how bad their customer service is and lack of caring. They are full of excuses and the…read moreonly way to get any action is to contact regional manager.

Too often at this branch I've had to wait way to long to make a simple deposit. I try to go to…read moreVG's instead.

Went here today to get into safe deposit box. Teller kept my driver's license saying she needed to…read morescan it as I went into the viewing room with my box. When I came out she was standing at computer typing with my driver's license in hand. I said "a little more than a scan aye!. She needless to say was very startled. Sickening!!!

Great bank! Commercial loan department well listen to your needs and do everything to help your…read morebusiness grow!

Went to one on Silver Parkway Fenton MI to get into safe…read moredeposit box. Teller kept my driver's license saying she needed to scan it while I went into the viewing room. When I came out she was typing on computer with my driver's license in her hand. I said "a little more than a scan aye!". She was very startled. Everyone knows driver's licenses are scanned through the little machine on the desk. Sickening!!!