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    Chase Bank

    1.7 (3 reviews)
    Closed 9:00 am - 2:00 pm

    Services - Chase Bank

    Personal banking

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    7 years ago

    Helpful 7
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    7 years ago

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    10 years ago

    Helpful 1
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    Capital One Bank

    Capital One Bank

    (7 reviews)

    This is my third time posting this review, my first and second copy of this review was removed from…read moreGoogle maps. Terrible service at this location!!! Went to exchange my coins for cash. We got into the store at around 4:40 PM, waited on the line and when we got to the representative, they refused to exchange the money due to the vault being closed at 4:45PM. They said that I needed to be there before 4:45 to be able to exchange the coins for cash. This was on a Friday, and considering most people work during Monday-Friday and also usually work during the hours that banks are open, I took off of work early to be able to get to the bank before they closed. I was told that my transaction could not happen, even when I was in the store and on line during the normal business hours, but did not get to a representative until a little before 5PM (I remember it was before 5pm that I got to the representative since she asked me to wait for a minute so she can ask her coworker to close the doors once the clock hit 5PM.) This was very upsetting, especially since there was an employee (the same employee she asked to close the doors at 5PM) who was walking around doing other tasks, and they even helped the person on line BEHIND me on line before I even got to the counter. There were multiple people on line after me as well, so to be told they couldn't help us but were still taking clients is ridiculous. I am definitely going to be closing my account with this company and switching to a new bank due to the carelessness and terrible service I have received at this location. I have a recording of the end of the interaction if anyone from management wants to reach out and see how the interaction was handled.

    Was there on 10/24. Silvered hair older looking lady. Snooty as they come. I'm hardly ever here…read morethank god. But what a I'm better than you attitude.

    New York Community Bank

    New York Community Bank

    (2 reviews)

    I attempted to call them at 10:Am it is now 11:45 am they just answered 1 hour 45 minutes later how…read moresad it that

    To whom it may concern. First off I'd like to express my disgust and utmost dissatisfaction with…read morethe services that this company provides. They unexpectedly closed my account while I was out shopping for groceries and claimed that they had reason to believe that a fraudulent transaction occurred. They supposedly sent my incoming unemployment benefit check back to the department of labor and sent the remaining balance to my home address. Even after I carefully examined my bank statement and assured them that I was responsible for every single transaction, the representative still insisted and told me the that account closures are irreversible. This incident happened almost 3 weeks ago and I just received a confirmation that the check was mailed out today. She informed me that I needed to request a new debit card from the department of labor (a process that could take up to two weeks if your lucky enough to get through). They "play" with the needy and most vulnerable population. In my opinion that's no different from a caretaker who spits in the face of an elderly patient or a child care provider who secretly abuses the children in their care. They disabled my account for absolutely no good reason other than to boost their own ego or to satisfy some quota or in an attempt to steal or keep my earned benefits. They claim that their biggest concern is the customer's privacy and security yet they go though grave lengths to make things as difficult as possible. A simple phone call or email advising a customer about a potential security concern and the option to retrieve their much needed funds or a new debit card at a local office would've been sufficient. Instead they choose to tease, manipulate and belittle people in need to make themselves feel and look "better" or in retaliation because someone above them does the same thing to them. It's ok, I'll go hungry for another day. I understand how this works. As sure as I am that this message will somehow magically make its way through the airwaves and to its intended recipient, I know someone above us is watching and will make certain that I eat. Next time, I'll be sure to use a personal banking account.

    Chase Bank - banks - Updated May 2026

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