This bank has outstanding hours of operation , great customer service , a free coin machine is you…read morehave an account , they have branches on every main road you turn on. Most coin machines everywhere else take like 9% from your money that you saved , why should you have to pay open an account at TD and you can use it for free. They have dog biscuits and treats when you show up with your furry friends. Every once in a while they make a mistake but that's because I deposit a lot Of check a and have a few different accounts , but they always make it right. I also love all the free pens and they free lollipops while your waiting of Filling out paper work I recommend them Because they are the most convenient bank around

In all my 68 years, I have never ever experienced such poor pitiful customer service as I did today…read moreat the TD Bank on Hempstead Turnpike in East Meadow. The two worst offenders were Lawrence the manager and Deborah Y Linates. The faces they made during my interaction made them look like they would rather be anywhere else doing anything else His poor excuse was they are short handed. All I was trying to do was cash a check and order some Euros TD Bank, you should be ashamed and embarrassed with these two

Everything went well, no complaints at all, plenty of time spent with you, made sure she under…read morestudy everything that was Said, Wesley

I've been banking here for more than 15 years. I am satisfied with their staff if I need anything,…read moreotherwise, I pretty much use their app or ATM, both of which are convenient for me and caters to whatever I need to manage my finances. Great bank that one can rely on!

True professionalism and great customer service. I was looking to change banks and went to this…read moreBranch as it's close to my Home and had good reviews. It was fairly busy during Lunch hour however the Branch Manager Christina Flanagan was assisting Cashiers and was attending walk in clients like myself at the same time. She was very professional and was leading by example. She was knowledgeable and provided best options that suited my needs. I would highly recommend this place for banking!

This is my third time posting this review, my first and second copy of this review was removed from…read moreGoogle maps. Terrible service at this location!!! Went to exchange my coins for cash. We got into the store at around 4:40 PM, waited on the line and when we got to the representative, they refused to exchange the money due to the vault being closed at 4:45PM. They said that I needed to be there before 4:45 to be able to exchange the coins for cash. This was on a Friday, and considering most people work during Monday-Friday and also usually work during the hours that banks are open, I took off of work early to be able to get to the bank before they closed. I was told that my transaction could not happen, even when I was in the store and on line during the normal business hours, but did not get to a representative until a little before 5PM (I remember it was before 5pm that I got to the representative since she asked me to wait for a minute so she can ask her coworker to close the doors once the clock hit 5PM.) This was very upsetting, especially since there was an employee (the same employee she asked to close the doors at 5PM) who was walking around doing other tasks, and they even helped the person on line BEHIND me on line before I even got to the counter. There were multiple people on line after me as well, so to be told they couldn't help us but were still taking clients is ridiculous. I am definitely going to be closing my account with this company and switching to a new bank due to the carelessness and terrible service I have received at this location. I have a recording of the end of the interaction if anyone from management wants to reach out and see how the interaction was handled.

I attempted to call them at 10:Am it is now 11:45 am they just answered 1 hour 45 minutes later how…read moresad it that

To whom it may concern. First off I'd like to express my disgust and utmost dissatisfaction with…read morethe services that this company provides. They unexpectedly closed my account while I was out shopping for groceries and claimed that they had reason to believe that a fraudulent transaction occurred. They supposedly sent my incoming unemployment benefit check back to the department of labor and sent the remaining balance to my home address. Even after I carefully examined my bank statement and assured them that I was responsible for every single transaction, the representative still insisted and told me the that account closures are irreversible. This incident happened almost 3 weeks ago and I just received a confirmation that the check was mailed out today. She informed me that I needed to request a new debit card from the department of labor (a process that could take up to two weeks if your lucky enough to get through). They "play" with the needy and most vulnerable population. In my opinion that's no different from a caretaker who spits in the face of an elderly patient or a child care provider who secretly abuses the children in their care. They disabled my account for absolutely no good reason other than to boost their own ego or to satisfy some quota or in an attempt to steal or keep my earned benefits. They claim that their biggest concern is the customer's privacy and security yet they go though grave lengths to make things as difficult as possible. A simple phone call or email advising a customer about a potential security concern and the option to retrieve their much needed funds or a new debit card at a local office would've been sufficient. Instead they choose to tease, manipulate and belittle people in need to make themselves feel and look "better" or in retaliation because someone above them does the same thing to them. It's ok, I'll go hungry for another day. I understand how this works. As sure as I am that this message will somehow magically make its way through the airwaves and to its intended recipient, I know someone above us is watching and will make certain that I eat. Next time, I'll be sure to use a personal banking account.

This location is hard to find parking and the ATM is incredibly awkward and requires some great…read moredriving skills. It's also incredibly odd that you have to drive around the back of the businesses in the strip mall to get out because it's all one way. I never understood this at all but I guess whoever planned this out just wasn't thinking clearly but it is also quite old, so ya know, the planning just wasn't thought out and it's on a street that has a natural curve to the right. That sounds interesting, doesn't it? I digress. Bottom line, it may not be the easiest to navigate but when you are in the area and need cash, you do what you gotta do!

Wow what shitty staff here at this location. No wonder why a lot of banks are closing. I will be…read moreclosing my account and opening up one across the street at citi bank. Rude rude rude rude staff. One of the employees ( Indian lady )was pulling the door closed in my face mid sentence. I got there 2:01 and they locked the door. The staff saw me there and ignored me at the door. Disgusting employees here. Awful. Terrible. Hope this location closes and there out of jobs and homeless ! I give this zero stars. Don't bank here !

Bryan J. there helped my business immensely getting me $31,000 in two days and was helpful during…read morethe entire process. Would definitely use them again for any projects I have going on again!

Very rude when told I dont need funding refuse to stop calling assuming I will need funding. Never…read morecontacted them before and wont leave alone.

This East Meadow branch of Chase Bank is great! The bank is clean, well maintained and efficient!…read more I was in and out in less than 5 minutes. My teller was Arlene and she was very pleasant! She greeted me with a smile and took care of my transaction right away! There's plenty of regular parking around the building and handicapped spaces right in front!

This branch has substantially improved over the past few years. The entire staff is a pleasure to…read moredeal with and they do all they can to help you. The only downside is the location of the building in the crowded Walmart/StopnShop parking lot.

I typically prefer credit unions over banks because of their superior customer service. Opened an…read moreaccount today with Carolina who was friendly Unfortunately international checks take several weeks (minimum of 8) to clear which is significantly longer than the couple of days it would take at a large bank. At least they warn you in advance...

Amazing amazing amazing interaction with Diana Hanna; very informative, helpful, and patient! She's…read morethe best!!! felt like I never wanted to end the conversation gave some helpful tips as well!

The best little part time branch (only open Thursday, Friday and Saturday) of the best little…read moreFederal Credit Union you've never heard of. I've been an account holder forever, usually doing my banking at the main branch in Manhattan. But Covid-19 has made me avoid the trains, so I've been driving out to this branch on Saturdays. This FCU always offers the highest yields for CDs and money market accounts than all the major banks combined. Loan rates are always reasonable. A overlooked gem in the banking world.

FYI: I went into Investors Bank on Merrick Rd to get a letter notarized. When they asked if I were…read morea customer, I informed them my wife has a substantial account. The manager then stated notarizations were "for customers only." Um ... WTF? In desperation, I went to TD Bank down the block. A bit shellshocked, I stated forthwith that I wasn't an account holder. "That doesn't really matter," and before I knew it, I was notarized. I told them what happened at Investors, and the guy was a bit incredulous: "Wow. Are they, like, complete weirdos?" Needless to say, I'm now a TD Bank customer.

This bank is going down the tubes fast. Service is lacking and the institution itself I believe is…read moreshady. I'm in the process of moving my accounts out of the bank.