The best thing about this bank is the drive thru! That may sound odd, but East Hampton is so busy…read moreduring the summer it can be next to impossible to find parking. I use the drive thru more than anything else there. The staff are friendly and the place is clean. There is also an ATM vestibule for those who prefer to walk up. It's in the main part of town and very easy to get to.

Ridiculously long wait time for the only teller mid-day on the last vacation week to the summer in…read morethis wealthy summer resort town. Several useless managers walking around not being of any help in asking anyone if they have straight deposits that don't require a teller. Someone's child allowed to run rampant, unsupervised, climbing furniture and displays while her parent waited on line. On a separate visit, I waited a ridiculously long time to ask for the simple request of a check register book, which they did not have! Looking into changing banks soon.

Very pleased with the accounts Capital one offers. I have been with them many years and have…read moreenjoyed the perks and benefits. Interest rate on 360 performance savings account is 4%! That's a CD rate but you're not locked in for 3-6 months.

Capital one will hold you responsible if their mobile app has a glitch! Charge you late fee and…read moreinterest. Even though they had a system error because " you made the choice to use self service". I asked if I could record her saying that. This is ridiculous. Wtf !!

If it wasn't for Bridgehampton national Bank , I wouldn't have my companies they have great…read morecustomer service Marjorie Meehan will call me and discuss any problems before returning a check. I can't thank them of enough for all the years of help, running my business . Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees.

This bank is the absolute worst. It took me 3 days to get someone on the phone to help me figure…read moreout my online banking information (because I had been unenrolled for some reason). The first day they sent me on a wild goose chase and told me to call back tomorrow, only to find that the person who they told me to call was going to be on vacation for the entire week. Very helpful! They then told me to call again the next day, and I was transferred to 3 different callers, and then put on hold for 10 minutes, only to have the person who I was on hold for end my call. this is not the first time this has happened. Been with this bank since 2016 and have not seen any improvements.

Consistently, professional, and outstanding bank. Read by name every time you go in there the…read moretellers and the managers care very much

It is easy to assume that K.F. all the way from Wainscott is not a customer of Sag Harbor's Apple…read moreBank. Tom is a great General Manager! He just doesn't like people to come and park illegally in the customer parking lot. On a busy Summer day I came to bank and there were no parking places available for real customers! Tom tries to protect his customers against illegal parkers. Tom, you're the best ever!

The Sag Harbor branch manager, Tom is so very, very rude and should not be in charge. He is…read morearrogant and disrespectful! He is also giving out incorrect information to customers.

The one star applies to customer service. I had to wire money and asked the perpetually tanned…read moregentleman teller about it. He had food in his mouth (it happens) and pointed in the general direction of the branch manager, who was busy helping other customers. When he was done swallowing he could have excused himself and verbalized "our manager will be right with you. Please have a seat". But, he was busy glazing over watching the clock click down to 1 pm, closing time on this Saturday. I had a deposit to make as well, so I filled out the form and with my checks walked up to the other female teller. I said "Hello" and she said nothing. Alrighty. I said thank you, she said nothing. The woman branch manager that helped me wire my money was fast, friendly and helpful. The experience was "saved" because of her. She even took a few extra minutes after closing time to explain other, more practical ways of wiring money, and then set it all up for me. With a smile.