I love this bank! The tellers are all very and professional! They are so helpful that they make…read moreyou feel great about paying the bills

The staff rock and they know me by first name. Now I will admit this is the first time a company…read moreknow me by first and last name so I'm little biases. One of the biggest things I like is they will call you for every little thing about your account to make sure it's you swiping your card and not someone else. They have also save me from over Draft a few times by calling and giving me the heads up and I was able to make a deposit to avoid the over draft fee. In short if you want a fun bank that care about you I would recommend you go to them. ~ Willie

On Saturday ,1/28/2023 , at 11:16 AM, I made a Money Order Deposit for the first time at the Bank…read moreof America (BOA) Crestwood, Illinois location. The gentleman who completed the transaction appeared to be unsure of how to complete the deposit and received assistance from another coworker. The deposit date on my receipt read that transaction was completed on 1/30/2023. On Monday, January 30, 2023, when finally taking a minute to read my emails, I found that I received an email notification from BOA dated,1/28/23 at 4:47 P.M., stating the following: "We placed a hold on a check you deposited at a financial center. The full amount isn't available yet. Hold Reason : A hold was placed on your check(s) because check specific information indicates item may be returned. Date available: February 08, 2023 by 9 a.m" Upon immediate receipt of this notification I dialed the 708-385-9485, phone number in an attempt to discuss this matter with someone at the BOA Crestwood location. However after making numerous attempts, no one ever answered the phone!!! I later called the BOA Customer Service line at 708-385-9485, and spoke with a Customer Service Representative who introduced herself as "Frances". I explained my concern and confirmed that the transaction in question was made with a Money Order and the actual physical date of deposit was on January 28, 2023. She listened to my concern and immediately began to provide assistance with getting this matter resolved. I am thankful that I was able to speak with BOA Representative, "Frances" who patiently and professionally listened to my concern and effectively assisted me with this matter. Frances, just so that you know....You get 5 Stars!!!! ***** Crestwood BOA gets 1 star. I am really disappointed that I had to deal with this matter/mess in the first place. Case #1 230130CR1063369 Case #2 23013CR1069753

I am a longtime business banking customer who was attempting to add a signee to my account at the…read moreend of the business day. I was immediately denied service because the business banker was "finishing up with her last appointment and then about to bounce" (her words) with 30 minutes still left to help me before closing. Even after telling her that it would mean a lot, I was still denied assistance. Not only did I feel poorly welcomed into the branch, I also received the impression that the employees took pleasure in not providing me assistance.

This is my neighborhood bank and they've always been very nice and friendly. Free coin counting for…read moreclients and drive thru was newly remodeled. Very easy to spot at the corner and I've always had pleasant services. Plenty of parking and free ice cream in the summer. Can't beat that anywhere else!

I have a home equity loan with Old National that was grandfathered in from First Midwest. I don't…read morecarry a balance on the loan. There is a $50 yearly fee due in December. They never send a statement or notice that the fee will need to be paid. As soon as I miss the date, they send a letter stating that the account is in arrears, that there will be a fine, and that they'll notify credit bureaus of the missed payment, which they do. I've been a faithful customer of this bank's predecessors for almost 30 years with never an issue. Time to find a new bank.

Tellers are about as helpful as a hangnail. Pure laziness, no idea how to do their jobs and…read morearrogant to make matters worse. Also, It smells inside. Bank literally anywhere else.

I was strapped for cash and I felt like there was nowhere to turn. I went my local bank and was…read moredenied due to poor credit. I was depressed and thought there was no way out. Everything changed when I found Online Auto Title Loans. I signed up and had the cash I needed the very next day!

PNC bank is the worst bank to ever work with...I can say for the one at Tinley Park and their…read morecustomer service representatives world wide poor customer service Worst people There was a fraud on my account and I can't believe all four of their workers that I spoke with said I am not getting my money back. Are they not supposed to be responsible for whatever happening to our money They don't even have proper machines to print cards They are getting zero star I will never recommend the bank to anyone

OK, so PNC Bank is technically a chain. And I've already reviewed my regular location in Ukie…read moreVillage. My personal Yelping standards would dictate that I'm only allowed a review of one location of a chain. But I will make an exception here because 1) I've been using this location a lot lately, and 2) the end of the year is coming up and I need reviews to make my Yelp 100 reviews goal. So, ladies and gentlemen, for your reading pleasure: Dan's review of the PNC branch in Tinley Park, Illinois. (For the record, the staff is always pleasant and efficient here.)

My husband refinanced HIS loan on HIS house as the sole mortgage holder. As his wife, I was…read morerequired to sign a Homestead Waiver acknowledging I would not make claims if we got divorced. I did NOT sign for that loan but was required to sign the Homestead Waiver as the spouse or my husband would not get the loan. I was never on the deed. He passed away in 2023 and transferred his house to his kids. They have defaulted on the loan. It is now in foreclosure. I was SUED as a guarantor on their house!! Apparently, it is normal procedure to sue anyone who might have an interest in the house?? Just throwing stuff at the wall to see what will stick. This created a nightmare for me. I have lived in my own house that I've owned for over 40 years. We were separated for 12 yrs. UPDATE: 5/28/2025 I have been dismissed ( pre trial) as a defendant in this case after having explained to the plaintiff/attorney that I had only signed a Homestead Waiver. I am still in the court system/online and cannot be removed because this was not a criminal case.

We are very happy with the service from this branch . Crystal helped us with our loan and Jasmin is…read morevery friendly at the customer service desk.

Mary and Kelley are tellers at the bank and they are awesome helpful and polite I come here just…read morefor them and everyone else I have dealt with are equally as awesome But those two are like my buddies highly recommend

PRIVACY CONCERN.  The tellers have a thick window between them and the customer. Now this Chase has…read moreplaced a retractable belt barrier 6 feet away from the teller where i have to stand. Remind you we both have masks on, so now every body in line can hear what me and the teller are talking about because im so far away. This ridiculous and needs to change.

Very unprofessional and disrespectful service. My husband was falsely accused by an employee named…read more[Fatima] of having a counterfeit $100 bill, and she refused to even let him see it. When the manager checked it, the machine accepted it twice, proving it was real. Despite that, [Fatima] kept insisting it was fake with no valid reason. Making such serious accusations without evidence and treating customers this way is unacceptable. This experience was frustrating and embarrassing. I do not recommend this bank at all.

Came in with an appointment to see a specialist! A very rude anxious girl came out from 1st…read moredesk...closest to the door. Said we had an appointment.She checked her Ipad..Said NO you Don't & Processed to Say we Had to Go On-line. Never even Allowing me to speak or ask a question..She returned to her Desk! I popped my head into her Desk area & said I thought how very rude she was!! ALL She did was..ROLL her Eyes & threw her hand up in the air. Apparently this is Acceptable Behavior Working at This Location??That was obvious from the way that she spoke & Acted. I have always dealt with this location & I have never experienced anything such as that behavior???? SHAME ON THIS BEHAVIOR & MANAGEMENT of this Facility that this is APPARENTLY ACCEPTABLE! On A Better note! I went to a teller to do some other banking & Teller was Very Friendly & Courteous. I'm Sure That Teller wouldn't Ever be Recognized For Above Standard Treatment? LOL!! Yet... SHAME on Your SO CALLED SPECIALIST for Her UNPROFESSIONAL SERVICE & ATTITUDE!!..MAYBE She Has Great Financial Skills?? Makes Me ??