First Financial Bank went out of their way to help and support their customer who was buying a…read morevehicle at our independent dealership. The level of customer support provided by Carissa Parker impressed everyone involved in the vehicle purchasing process. From now own we are referring all of our potential customers directly only to this bank , the Conroe branch. Outstanding service, 5 stars.

I have been a member of First Tech FCU for 17+. The people Mona, Stacey, Jason, Paul, Sue have…read morealways been friendly and proficient at meeting my needs, over the years! Stop by get to know them and enjoy financial services like years gone by...

Edit: Edit: emailed the email provided and did not receive a reply…read more Edit 2: They told me the shipped my car to a completely different city. They want me to pick it up there and the car is not operable. They want me to cover a 800$ tow I had a car loan that I paid every month for almost 2 years with no missed payments. One day my car was towed by a towing company by mistake out of the front of my apartment. I went to a tow hearing and the judge ruled for immediate release of the car. When I went to pickup the car they told me First Tech picked up the car and it was in their possession. I called first tech and they're charging me 2000$ in fees and threatening to sell the car any day if I don't pay in full. This is 4 times the amount the impound yard was charging me originally. The repossession department is not budging and their priority seems to be to sell the car. The car is not even running and at most will sell for 500$ since it's not even running. I want to pay the car in full 10,000$ plus interest so it doesn't make any sense from a business perspective for them. They must be getting some kind of tax break from this for them to be willing to ruin a loyal customer. I am reopening my small business and was hoping I could create a long term relationship with this credit union but now I am at risk of losing my car because of an illegal tow and my credit.

You'll very rarely see me at a bank. Don't rob me cause I don't carry cash and have my credit card…read morenumbers memorized. You won't get anything! At any rate, someone gave me more cash than I'd use anytime soon so I went to the bank to deposit. The teller was super friendly from when I was walking in the door to my entire transaction. She even gave me coin roll paper because I asked if they had a coin sorter. Which womp, they didn't!

11.15.24 The customer service at this location is…read moreexcellent! Every time I come here the staff are so friendly and helpful. So happy this location is here!

I do not understand WHY it is so difficult to make a PRINCIPAL ONLY PAYMENT. OVER AND OVER AND OVER…read moreagain I go into the bank to make a PRINCIPAL ONLY Payment on my mortgage, say it repeatedly, they assure me it is going to only the principal and then I get my statement and they apply it to my monthly payment and the remainder to principal. This has happened 3 TIMES OUT OF 5!!!!!!!!!!!!! This bank is awful, how hard can it be, really???

Long time customers of Whitney bank, we were glad to find a nearby branch in Conroe, TX. We were…read moreeven more pleased to find a helpful courteous staff inside. Jennifer Lavender was just wonderful. She greeted us as we walked in, took time to get to know us and took care of our concerns quickly and professionally. We left knowing everything was done correctly and feeling valued as customers. Jennifer renewed our faith in banking customer service and we are so glad to have a new home branch.

Always pleasant and attentive. I highly recommend Working with TDECU. They have great programs.read more

I came to this location to open up an account with the Credit Union and had a decent experience. I…read morecame in for the 1st time on a Saturday to which they told me they couldn't assist me since they were fully booked. I'd highly recommend making an appointment in advance especially on weekends since they're only open 10 - Noon. I made an appointment for the following Saturday with Erika and it was cut short due to a glitch in the system. My profile was flagged and I could not finish registration until a manager could verify and approve my application. Through the process, Erika was very communicative and reassuring. She also followed up with me today, as promised and my account set up is underway. Although, I ran into some difficulties and delays, I can confidently say that the customer service is awesome and the team is inviting.

Thank you Stephanie for taking care of me today. You made it sound so easy. I know your reach for…read moreme will be known here. Your extra steps are greatly appreciated. Amazing! The best bank customer service! Wow!

Unprofessional didn't value my time made me wait for 40 mins .After 20mins of waiting I said I…read morewould be back but they insisted for me to wait. I should had taken it a sign that this was not good so I waited another 20mins once seated I gave her my papers and she started inputting numbers without asking any questions at all. Very cold personality . I could have done my taxes myself using a software . I've been to a couple of tax preparers before and they would ask questions pertaining to taxes more knowledgeable. I would not use this company again.

I called this location to get an idea about how much it would cost to file an amendment to a return…read moreI prepared and the person who answered the phone was very unfriendly and unhelpful. Since the simple phone call was not professional, I will not be seeking assistance from this tax preparer.

Capital One Café - Mall (The Woodlands)…read more This is not your ordinary bank - "Banking Reimagined." Keep reading to find out how many U.S. locations available. HIGHLIGHT: Capital One Bank member? Most of your drinks will be 50% Off. It's a small thanks for being a valued member. This Café is located on Level 1, inside The Woodlands Mall. The familiar, "Capital One," Bank logo may throw you off but don't let that stop you from going inside and enjoying your stay. The one thing you will not experience here is being pressured into becoming a "Capital One Bank," member. No, this is not a gimmick to get you into the door and get you to sign up for one of their bank products. No. Here, all are welcome. Regardless if you're a bank member or not. The staff are so friendly, helpful and are more than willing to extend their assistance navigating through the mall. (I witnessed it firsthand) However, if you are a Capital One Bank member, most of your drinks will be 50% Off. It's a small gratitude for being a valued member. Nothing about this Café looks like a typical bank. They do have an ATM, to the right of the entrance, but they strategically placed it away to not take away from what it's designed to be. The lighting. The furniture. The colors. All make the atmosphere feel elegant and welcoming. Immediately to your left, you'll discover a small comfortable, cloth sofa with three tables and four chairs. Additionally, to the left of the Café, you'll discover several, Private Nooks, for your convenience. In the center of the Café, you will find large open space with large comfortable, green sofa bench. Three small round tables next to it with three chairs. Additionally, conference-sized table with eight chairs. You can expect more seating. Five round tables with twelve chairs. And can't forget, more seating options to the right of the Café. One large comfortable bench sofa with three tables and six chairs. The counter where you place your order looks bright, clean with a touch of modern design. I ordered a small coffee. It was bold and flavorful. However, the taste was obvious it wasn't grinned fresh, since they pre-grind coffee for mass consumption. The small coffee does seem to be smaller than 12oz. Without a member discount, expect to pay $4+. The do offer, All-Day food menu. Otherwise, I would recommend stopping by here. It's a great space for relaxing, catching up on work or bring your family and friends for table games. They have some table games available. Capital One Café - 60+ U.S. Locations

Coffee was delicious and made the way I normally enjoy it. Sean was awesome! He helped us resolve…read morean ongoing issue rather quickly! He treated us like family and it gave us a great vibe and we shall return again. Thank you for outstanding service!