remember when in 2011 your company was fined $335 million dollars for charging Black and Latino…read moreborrowers more for mortgages than White borrowers with the same exact credit, i was only 8 years old but im remembering it right now!

Quick and easy . No problems ever, they have always been friendly and kind. I would always go to…read morethis bank of america over any other bank of americas in the area .

Excellent customer service on the part of a reliable, friendly, and knowledgeable staff. High…read morehighly recommend this branch.

24/7 ATM that gives you higher bills thank $20's! I started using their services for past few…read moremonths and it's super easy to use. Also, the staff is extra friendly and willing to help.

This place is like hell on earth. One teller and six employees standing around…read more The only reason I stay with this crap bank is because I'm grandfathered in and don't want to lose those my overdraft protection

I don't normally bank with Bank of America, but a situation required me to use their service. The…read moreheavyset blonde woman with glasses (didn't catch her name) was beyond rude when she asked me why I was there. I explained the situation, and she was still rude. The teller was fine, and I did complain to the manager on duty about her, but I doubt anything was done. I wouldn't go here ever again even if you paid me.

My senior father-in-law was almost the victim of a $15,000 scam if it weren't for the attentiveness…read moreand caring of the teller at the Canton location. As with all scams, he was told that a family member was in hurt and in trouble and needed money right away. So of course he was ready to give it because of his emotionally elevated state. Fortunately, the teller at DFCU had a clear head and asked him to call my husband and me to confirm the situation. Of course, it wasn't true and he didn't move forward with the withdrawal. If not for the quick thinking and clear head of the teller, he would have lost all that money. Thank you, DFCU for 'rescuing' my father-in-law from what could have been a horrible situation.

I was a member of Midwest Financial Credit union located on Plymouth and Green in Ann Arbor, MI…read more DFCU merged with Midwest Financial and kicked a lot of customers OUT based on their "fraud & Risk Management" policy. My account was closed because I "didn't use it as often as they wanted" and my "daily balance was $20.00" per the fraud and recovery representative, Lydia Johnson. Johnson also disclosed that "there were multiple a names with different ss#'s attached to the notes in your account during that time period" which was one of the reasons we flagged your account, but would NOT provide further information on the denial. Ms Johnson asked "why do you want an DFCU account when there are so many other credit unions available? I was not sure how to answer her question, am I applying for a job? I recorded this for some odd reason, something led me to record this meeting to open an account. Ms. Johnson also discussed that this information was OLD, occurring back in 2009 but "it has been noted on the files we have on you." Ms Johnson demanded to know who I was currently banking with...is she gonna network with them to close that account too? They denied me an account and put me through an interrogation process. Ms Johnson also stated, IF you dispute and we open an account, we will just investigate it and close your account again based on Comerica Bank documentations. I feel a bit discriminated against.

I would never use this lender for a loan the rest of my natural life. I financed my boat and a car…read morewhen I sold them paid them off early. I was met with resistance and waiting for them to sign the loan payoff it caused the buyer to back out because he had to wait 2 weeks before he could take ownership and that is after I paid the boat off bad principles. No they will reject transactions on there credit card for stuff that is printed on t-shirts. Stay way clear of this Finacial institution they are a bad lender

I would never trust this company. I WOULD NOT EVEN GIVE 1 STAR FOR THIS COMPANY. They are making…read morecustomers fool. I had safety-deposit box account with them and the branch moved to different building, so they made all the customers to close the accounts and said you can find safety-deposit box to any other branch and it will be FREE for the 1st year as a curtsy. When I went to the same branch which moved to different building for the safety-deposit box account, they said we never said that and we can not wait 1st year payment as curtsy credit. THIS BANK IS LIER, DO NOT TRUST ANY WORDS FROM THIS BANK. EVEN THOUGHT I HAVE MAIL FROM THEM, THEY SAID THEY ARE NOT GOING TO WAVE 1ST YEAR FEES.

I went to this branch 15 minutes before it closes. The person in the counter introduced me to Steve…read moreto help me out. I was seated in his cubicle and he made sure all my requests were answered. Steve was very helpful and efficient throughout the process. I was in and out under 15 minutes with all my work completed. Mr. Stevan Schmidt these 5stars are for you! Appreciate your incredible help. They follow the covid policies, masks and social distancing enforced. I have had the best service and I highly recommend you bank with Chase.

As a Xennial (a gen-x/millennial cusper) I grew up with that analog life (yes, I've used a rotary…read morephone, taped my favorite songs off the radio, and didn't have a cell phone until I went away to college) but as an adult, I'm all about that tech. So basically, I don't go to the bank anymore. Unless it's to take care of some business or hit an ATM because I really need cash (which is extremely rare). I deposit all my checks through the app, transfer money through an app, pay my bills through an app. My mom, on the other hand? Not so much. She still likes to do everything the old school way. And that's fine! Until she broke her arm, couldn't drive, and needed my help with errands. "I need to go to the bank. I guess I could walk there...." "No, mom. I'll take you." So that's how we ended up at this Chase branch today, in the drive thru. Back in my teen years, I regularly hit the drive thru and stuck my Gap paychecks into the vacuum sealed tubes to make my meager deposits, but it has been a long time since those days and I was intimated. Yes, my mom had to talk me through the process. And WOAH! It was kind fun? (HEY! we're in a pandemic, I don't get out much anymore). They have video now so you can see your clerk in real time and say hello. Wild! It was a super smooth process and very efficient. Friendly clerks and easy access via the side road off Michigan Ave and Canton Center. It's good to know if the entire online banking system ever crashes or I choose to go luddite I have an easy option via those magical tubes.

I have no complaints with this location. The service is always VERY professional and timely. Our…read morechurch has been doing business with Comerica for years, but I just started using this location over the past 3 years. We haven't had one issue.

Unfortunately this branch has had new management take over in the past few months, and the service…read morehas gone from 5 stars to 1 star. Over the last several visits every transaction feels like you are inconveniencing them and takes 5 times as longer than in the past. Despite trying to communicate with the staff and three times with the new manager it is apparent they are incapable of listening to a customer, and only want to hear themselves talk about their new policies which are irrelevant to the conversation and transaction you are attempting to discuss. I miss the previous staff and manager Jill M Kwiecien, who were the reason this used to be such an excellent branch. I recommend changing branches or changing banks instead of dealing with the current toxic environment that is presently there!

Typically I go to the 5/3rd in Plymouth. Today I went to the one in Canton... I feel like I was…read morebeing profiled. I deposited 2 checks and then I tried to withdraw an amount larger than I deposited. The woman at the counter had my Drivers License. She asked about my business, took a very long time as if to be looking up my signature match. But then I had to input date of birth and phone number. Now I understand that banks take precautions, but I believe it was because I had on a pair of baggy pants and a hoody with no makeup.....I'm sure I was profiled. Never had this in the 15 years at my typical 5/3rd bank, even with the new tellers.... If you need to withdraw money at the Canton 5/3rd, make sure you dress up and put makeup on so they don't profile you!!

I haven't -read with Good News - at all !!!! I just joined the bank on Ford Rd. in Canton about a…read moreMonth ago.. Everyone was very nice & helpful - ! ! I Opened up a Checking acct. Very helpful Lady. I went back last week to open up a Saving Acct. A Young Man helped me & helped a lot! Everyone was very helpful, and smiled. I would recommend this bank.