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Genisys Credit Union

3.6 (5 reviews)
Closed • 9:00 am - 5:30 pm

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Services - Genisys Credit Union

Personal banking

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5 years ago

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3 years ago

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Ask the Community - Genisys Credit Union

Fifth Third Bank

Fifth Third Bank

(2 reviews)

I am proud to say, ever since this branch opened for business spring of 2010, I was one of their…read morefirst customers. I signed up with an account on grand opening day. Having said that, in the last four years I have seen many new faces as employees over here, but the ones who stand out the most were, Rose the manager, Laura the personal banker (who rose up the ranks from a cashier/teller), Andy and Tom. Pity, that they have all gone to pursue bigger and better dreams in life. But I wish them the very best that life has to offer. Overall, I will say, here from day one I have felt at home . From the moment they greet you to the time you leave, you are well taken care of. And you know also that your prized posesions and money is safe. Nowadays in 2015 and hopefully beyond.... We go to Taylor. She is friendly and smart. And she will remember who you are for that added personalization. Thank you Fifth Third for hiring and retaining awesome employees such as these. I am proud to call this branch my home ,and my only branch.

Never understand how a company can stay in business with customer care this poor. Needed to add my…read morename to my aging mothers account. Teller stated we need to see the banker...fine whatever, no problem. Wait for 45 minutes and so I asked the teller if there will be another banker available soon to which she replied "Nope!" Ok...I said thank you and we left. The banker was with customers at her desk and could see us, but I think after a half hour someone should come let us know about how long, or offer some water, or at the very least have some coffee in the lobby for heavens sake. Very disappointed. I took her (my mother) to the location in Ypsilanti on Whittaker Rd and they were over the top accommodating. What a difference.

Genisys Credit Union - banks - Updated May 2026

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