Nice place to do business, all the people are willing to go the extra mile to help with whatever…read moreyou've got

We had loved the lady who retired at Woodhaven Branch, and then we put many other recommendations…read morein for Mrs. Cindy Batchelor, who is now the Vice President. we just are unable to find her, and talk with her, and wondered what office she is now at. She is a shining star for help training, and a wonderful asset to all customers at the branches. We congratulate Cindy and would love to find her to keep up with her and her future, and she has had the most helpful advice too, now that Audrey at Woodhaven is fully retired. Thank-you for the Wonderful service over many years and years as members. We remain Thankfully Blessed , Ron and Beth Saelens.

Dear JP Morgan Chase Team,…read more I wanted to take a moment to sincerely thank Ghada Forys for her exceptional support in assisting my brother with setting up his new Chase account. Ghada's professionalism, patience, and care made a meaningful difference during this process. Her dedication and empathy reflect the very best of what Chase stands for at this branch. Ghada - thank you again for your tremendous help and compassion. I truly appreciate your partnership. Jennifer

A very friendly bank looking out for their customers. The…read moreremodel of the bank is very nice. Everyone in the bank is professional and down to earth.

Very friendly and accommodating staff! Helped me out at the last minute on a weekday. Warm and…read morewelcoming!

I have banked here before. I came in to open up a business account. No greeting or anything. If I…read morehad not banked here before I would go elsewhere. The rep was nice at the counter. We will see how the overall is.

Shout out to the Plymouth location manager, Kelly Collins! Recently, my mother passed and I was…read moresuccessor trustee of her account. Kelly helped me so much. She was great at communicating with me what was needed to complete the new Trust account and made it her mission to get me there. She reduced my stress level with her great service to our family. My parents were members for 70 years! Thank you again Kelly and your entire staff!

I love this credit union. It's very personalized. All of the tellers seem to know everyone that…read morecomes in. Everyone is always friendly and accommodating. You cant beat their interest rates on pretty much any type of loan. Fees are kept to a minimum. Really great staff!!!

I went to the Credit Union this afternoon after my card was reject the night before, even though…read morethe money was in my account. When asking the teller Brittney, and explaining how embarrassing it was, she blamed it on me for not reading the paperwork I received with card. Brittney was rude, condescending, and purposely tried to provoke a reaction from me. Isn't her job to provide a service to the customer? Not to talk down to them?!? I shouldn't expect professionalism from a girl dressed in a black zip up hoodie with last nights hair and makeup. I expect more from a church affiliated credit union.

I have used banks in the past, but when I moved back to Michigan I decided to go with a Credit…read moreUnion. Downriver Community Federal Credit Union was recommended by several people so I went with them. I think this was a very wise decision. I have been with DCFCU for over two years now and I am pleased and impressed with the services they provide for members. Whenever I've had a question I have called or stopped in and all my questions were answered. When I did have an issue, it was resolved immediately and steps were taken to ensure it would not happen again. If you're looking for a financial institution with people that care about their members I would recommend DCFCU.

I've done my banking with Downriver for 5 years now and think they are the best Downriver. I really…read morelike their electronic services which makes it seem I'm always right in their branch even when I'm not. They have no fees unless you choose to pay them and it's super easy to get a loan from them. I was kinda bummed to learn that Mike retired but the new guy has treated me pretty awesome so it all worked out.

They are NOT open on weekends no matter what this post says, it's a lie. I tried going here and it…read moresays they are open, WRONG!

My mom passed and I had to close out her account. I wanted to shout out Cindy (I'm so sorry if I…read moregot her name wrong. I have the memory of a goldfish). She was so kind and gentle about the whole thing. She didn't push or ask any questions, she just acknowledged some of the hardest points of losing someone so young, and continued completing my request. Even though it's been a year and a half, her kindness made it easier to complete one of the last things I needed to do to close out my moms estate, which is bittersweet itself. Thank you, Cindy. You have no idea how you helped and healed me a little bit. I hope this finds you and you know that you positively impacted me today.