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    Chase Bank

    4.0 (1 review)
    Closed Closed

    Services - Chase Bank

    Personal banking

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    1 year ago

    I only use the ATM at this bank because they allow you to choose the bill denomination. Nothing smaller than a $10 however.

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    Citibank

    Citibank

    (22 reviews)

    Thank goodness I don't bank at Citi...you may ask 'how can you provide a review then??' Well, let…read moreme tell you how I've been introduced to the inefficient, poor customer service here. A parent (unfortunately) banks at Citi so I've been roped into dealing with this sorry excuse for a bank. You have to make an appointment for almost any transaction. When you make an appointment you may have to wait anyway. They tell you they will call to follow up and never do. They have limited staff so be prepared to wait. Perhaps I am spoiled because I bank at another institution and I can easily walk in and accomplish what I need to do with friendly, courteous service. I am biding my time till when I am able to pull all funds from Citi. Stay away...

    Citi is in general incompetent when it comes to timely client communications. Received block notice…read morealleging checking/savings (non-credit card) inactivity for 24 months in October 2023 for an account established in June 2021. 24 months would have been in June 2023, not October. Citi clearly doesn't know how to tell time (red flag for anyone considering their dishonest banking services). Sir/Ma'am: Where does it even say in the terms and conditions/customer agreement about account block "inactivity"? Most banks don't do that and are very understanding of their various customers needs, so I'm not recommending Citi to family, friends, or anyone with common sense just like the other 1-star reviewing customers.

    Wells Fargo Bank

    Wells Fargo Bank

    (3 reviews)

    Was in bank to make a deposit and less cash withdrawal.. a banker made me feel like a common…read morecriminal the way he questioned me like it was his money ! I am authorized to make deposits and withdrawals this is America right ? Just had a medical treatment done feeling bad as it was ! My immune system was low and extra sensitive when treated harshly due to treatment . Thinking how did this guy get in banking customer service? The account will eventually be closed out due to this episode . WF not exactly known for customer service, I found out first hand !! Find a bank that knows how to treat people right !! This branch does not !!

    The overall rating for this place is more of a 3.5 star rating. I mean I don't have major issues…read morewith this place because it is pretty empty when I go and when I enter there always seems to be someone there to ask me if I need help. However, here lies the reason I give this place 3.5 stars out of 5: Although this place is practically empty when I go they typically only have about one teller working the counter and one working the drive-thru. Now this wouldn't be a problem if the customers in front of me didn't have such complicated transaction and the tellers moved with a bit more haste. Now don't get me wrong the tellers are typically nice and respectful people but at times they don't always move the fastest. So having just one or two people in front of you can sometimes feel like you have 4 or 5 in front of you. Honestly, this place isn't bad and it is typically empty. And although, this is the case I don't feel this will be the case much longer since the Ashburn area is growing at a pretty fast rate I expect this Wells Fargo bank to increase in the amount of customers it gets on a regular when all the new homes and apartments are complete in the area. My closing words are as of now, when you go in hopefully you are the first person in line or the teller assisting you has a bit more pep in their step. That way your visit will be pleasant and quick..

    Chase Bank - banks - Updated May 2026

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