Worst bank experience I have ever had. I went to get a cash advance with my online bank. I don't even have an account with Chase. They said transaction of TWENTY SEVEN HUNDRED dollars didn't go through on their end. However, it went through on my end as "pending". The money is gone. Since the transaction said "pending" the guy working there assured me the charge would go away in one business day. Three days go by and the charge is finalized and gone from my account for good. I called my online bank (My online bank is called "Simple": they're great by the way) and they told me that this Chase had my money and I had to dispute it. My bank also told me that the dispute would take a while and if I wanted to get my money back as soon as possible I should go to Chase and ask them to give me the money since they have it. I drove 40 minutes to the same Chase bank and they told me there was nothing they could do. I'm a very shy person and always polite to workers even when infuriating things happen like this. However, the manager didn't want to work with me at all, blew me off, and was very rude. She didn't seem to care that basically all of my money was gone out of my account and that Chase stole it.
So, I wasn't able to get my car that day. My job involves driving so I wasn't able to work. Chase not only cost me $2700, but hundreds that I would have made working and money in gas for driving there for no reason so that they could basically tell me to f off. I still don't have my money! read more