This Credit Union is wonderful they have lovely people there for always willing to help. They do…read moreshared branching and have free ATM that don't charge a withdrawal fee

hi -- i'm a relatively new member, and have found that the people there are helpful, kind, go out…read moreof their way to answer or help with questions. plus they are highly rated. so i'm happy to be with them!

Excellent customer service! Was able to get done what I needed to and didn't have to wait long…read more Bank associates friendly and helpful.

Although the building is well maintained and offers a more spacious layout compared to the Kent &…read moreStreetsboro branches, it is also sad. I understand the need for safety & am familiar with the area; with that being said it is depressing to have to walk through a security door before leaving & exiting the building because people in the surrounding area are trash. This side of Akron is better off...one of the nice features though is a large table available in the lounge with free coffee & snacks for customers. It is also handicap accessible (with the exception of the tellers desk) and is always kept clean. The staff here are always polite and helpful & this location is easy to get in & out of.

We transferred 95% of all our assets from Chase to Huntington because of Huntington's OUTSTANDING…read morecustomer service! The staff here are fabulous! The manager, Pete, is so welcoming and made our transition painless and through. Also dealt with Becky, staff officer, on a business matter and she goes the extra mile to help! Icing on the cookie: there are TONS of Huntington banks conveniently located all over the place. HIGHLY recommend Huntington,

They are a bank. It is nothing really that special for a bank. PNC bill pay and account setup is…read morejust as good if not much better. They are all good when you figure out how to use them. Huntington bank is nothing special. They want as much of your money as the can get and your business, as much as they can get, so they can make money off it. Their customer service is ok, but their local branches around me are always busy and not great because they are a big bank who wants your money and is willing to do as little as possible to get it. I wish Peoples Bank was still in Akron, I would use them a thousand times over before I would use Huntington. Other than that I am going to close all my accounts, refinance my mortgage with Key Bank. Perhaps I can get someone to actually help me and when I ask for it at their branches....

I was trying to remove my money out of the bank after a large deposit. There is a very nasty lady…read morethere she wouldnt accept my bank card and d.l. for the withdrawal. She was the most rude employee of all time. With her eye rolling and heavy breathing. We were told that you dont have your phone number linked to the account. I have never been told that was necessary. In the end she refused and there was nothing i could do. So smart ass me went to the atm over and over taking out 800.00 at a time till i got what i requested. Ill show you chase bank!

This branch definitely doesn't make my hands clap . This branch serves a large campus community…read more That being said, there are never enough bankers available for questions, and other banking services that cannot be handled by the tellers. They are understaffed. The staff they have are friendly and helpful. There's only one lady (banker) who is not as friendly and never smiles. I have complained about service for disabled as there is a sign that says that if you require special assistance (with the recognized disability sign) to let them know. I think that if someone is struggling to stand up in line with a cane, then a teller or banker should excuse themselves and either offer their support.. Offer a seat, serve them.. There are not enough seats in the lobby and the line goes out the door at peak times. At one point, they didn't even have a notary. I complained about this and now they have one, however if you need this service, call ahead. In summary, if you need branch services, drive the 4 miles to Ravenna branch. Much better.

I do have an account here but let me say I love this bank and the employees!! They took the time to…read morehelp me with my rolled change and cashed it in for me. I recommend this bank (any branch) to anyone and everyone

I've been banking with this intuition long before it was PNC, I don't know if this particular…read morelocation ever operated under the name of National City since I didn't spend much time in the Akron area back then but I do like its conservative look. Although I've never walked through the doors here I have spent a lot of time in front of their drive through ATM and I've never experienced any issues and the cash dispensed has always been accurate and that's all I really care about...

I love this Huntington in that they have very flexible hours! They're open till 7 on the weeknights…read moreand open on both Saturday and Sunday. The employees have always been very polite and service has been quick. I regularly bank at this location and have yet to have a bad experience. The location kind of stinks because you can't make a left hand turn onto Market, but it's not a big deal to me.

this bank is very incompetent when it comes to information. they have been holding an insurance…read morecheck that was deposited 3rd party. I was told that the people had to sign the back and then endorse it over to me cause I have the account. I was told I could deposit it through the ATM or through mobile banking. so I deposited or through ATM waited through the holding period. now being told they are not going to clear the check because my name wasn't on it. (keep in mind I did what they told me to do before I even deposited it) so I call our insurance agent. asked her to put a stop payment on it and reissue another one. she told me that the check already cleared so she can't stop the check. Huntington already cleared the check. go figure. still can't get it released. it has been 3 weeks. they first told me my insurance agent needed to call to request the check be sent back.... then with no avail I go into the branch by my house... now the insurance financial institution needs to make a claim with Huntington.... hmmmm..... today I called my insurance agent.... she said Huntington called their financial institution to ensure it was not a fraudulent check. they confirmed it WAS NOT fraudulent. to go ahead and release the funds.... they still have not. now they need to get ahold of Bank of America to "find out how to send the check back". now we are going on 3 weeks..... how come no one there knows how to do their damn job?? all I wanted was for them to either release the funds (been 3 damn weeks) or send the check back so I can get another one issued. how come it's so hard for people to do their damn job???? I have never had a problem with this bank until now. no one will give me a correct phone number so I'm taking this to the top. I give them no stars.... at all.... terrible with information.... terrible in getting issues resolved. I have been with them for a few years now and needless to say.... I will be looking for a new bank!!!!

My wife and I recently used Third Federal Savings & Loan to purchase our first home, and are so…read moreglad that we did. Our Loan Officer, Crystal, was beyond friendly and helpful throughout the whole process from pre-approval to closing. She was on top of everything, replying promptly to all calls and emails and answering all questions we had accurately, explaining anything we didn't understand in a way we could easily understand. Their paperwork was simple and very clearly showed all of the pertinent facts. With a 60 day rate lock and low closing cost options that are exactly as advertised, I would recommend Third Federal and Crystal to anyone.

From the owner: Strong. Stable. Safe. Since 1938…read more Our values make all the difference. We're Strong, Stable and Safe.We're Third Federal Savings and Loan. We're known for giving our customers the lowest rates on loans and the highest rates on savings. We believe in putting our customers first and creating value for the communities we serve.As a conscientious lender, we simply believe that taking care of people, and putting them in the best position to achieve their dreams, is the best way for us to take care of our business. Without loyal customers, we wouldn't be the lending leader that we are today. That's why our customers will always be our first priority. We have a history of doing things the right way.Third Federal Savings and Loan was founded in 1938 with a simple mission: help our customers live better by offering low-interest mortgages, high-interest savings accounts and personal service that makes everyone who walks through our doors feel like family.To be a real value to our customers, our shareholders, the communities we serve, and our associates, we base everything we do on four guiding principles: concern for others, trust, respect and a commitment to excellence. Now after more than 75 years, we still work hard to make sure these principles show in everything we do. From our financial strategies, to our products and services, even to the way we answer the phone.