Having recently relocated to the Midlands last August, after finally settling in to my new home,…read moregiven the heavy rains we experienced this past fall & winter, and being prone to allergies, I decided as part of addressing issues and concerns in my home, (especially given the previous owners had a dog) I would get the ducts cleaned & sterilized to help reduce risk of mold & mildew allergens floating around inside my home. I called True Care carpet and Air Duct Cleaning after researching a number of local options, and based on my needs, with a reasonable budget in mind, I reached out to these folks
Upon contacting them, they were responsive, and able to address my duct cleaning in a very timely manner. Two days after contacting them, I was met bright & early this morning by Carey, one of True Care's technicians, who was friendly & polite, and ready to methodically commence work on the 16 ducts and two air returns, as well as my dryer exhaust vent.
Not only did Carey come prepared with all the necessary tools & coverings he may have needed to protect any furniture or electronics which debris may fall onto, but he was even helpful in assisting me to move the bed frame in my master bedroom a bit, so he could easily get on a ladder and open the vent directly above it!
While I pretty much let Carey do his thing & tried not to impede his progress, I would occasionally get up to walk around my home and stop by where he was working to check on progress, and I could easily tell how dedicated he was to really going above & beyond to perform the job to the best of his ability, and documenting the work performed (as they provide you with before & after photos of their work after the job, so you have a visual record of the work *very helpful if your thinking of selling your home and want to show some "value added" to any potential buyers.
After Carey finished with the indoor ducts & air returns, and the inside dryer vent, he then went outside, and scaled the side of my home with some special vent dryer brushes & proceeded to eliminate any remaining lint blobs that were pushed through the vents out of the vents, to be collected and thrown into the trash.
The dryer vent cleaning really provided me with peace of mind after seeing what was dislodged, especially given the fact I tend to do laundry a few times a week, and therefore the lint buildup in the vent system could potentially become an issue (I understand a big cause of house fires) and I certainly wouldn't want that, so that one aspect of the cleaning alone (to me) was well worth the overall reasonable cost to have the ducts cleaned & disinfected, as well as possible harmful lint removed from the vent shaft in my house.
Can't say enough about how Professional & personable Carey was while working in my home, he's very dedicated to his work, and worked quietly and efficiently.
If you're seeking Air Duct cleaning and looking for dedicated professionals who actually know what they're doing, & don't play the ole' bait & switch, upsell swindle-game, you should consider the friendly folks of True Care Carpet & Air Duct Cleaning. I can't praise them enough for the tremendous job they did, and the attention to detail they provided in performing their work.
Thanks for a job well done fellows!.. I am now your customer advocate, & will gladly be referring any family, friends, or neighbors to you if they're seeking similar work done on their air ducts or carpet, couch, or drape cleaning!
Respectfully,
`JT
