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    Charter Express Tours

    5.0 (20 reviews)
    Closed 9:00 am - 6:00 pm

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    2 years ago

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    12 years ago

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    12 years ago

    Shawn took me and my family to Napa for my birthday. Great service!

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    11 years ago

    Shawn is the best! Would recommend him to any group looking to get out of the city for the day.

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    12 years ago

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    Review Highlights - Charter Express Tours

    Will definitely be calling Shawn for any transportation needs, especially on my next trip to wine country.

    Mentioned in 18 reviews

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    Chinatown - Rose Pak Station - Down... down further ... and down into the Earth. Amazing!

    Chinatown - Rose Pak Station

    4.2(19 reviews)
    1.2 kmChinatown

    This is a pretty cool muni station: it is one of the newest ones in the city! There are artifacts…read moreon display like sewing machines found buried under this station when they were excavating! What! How cool is that. Thankfully it was taken care of and preserved for the public to see and learn about. What a treat. A museum / station, what a great combo and good use of this space. Adds a little charm to the place the stairs are VERY long (tall?). Thi is so far under ground! Take the escalator unless you want a workout. Or take the elevator like the seniors know what to do immediately after getting off the train! savvy seniors know the pro tips There's also an open space above the station free for you to hangout. It was empty when I went

    Down, down, down into the Earth they went - through the crust, towards the mantle, and down to the…read morevery core of the beast. Down ... down... and down... They went down the stairs, escalators, and elevators. The journey to the center was a quiet one, one of reflection, and one of solitude. It was a time to reflect on life, the history and meaning of the station, the magnificent feat of engineering, and the groceries or nom noms bought from the ancient city within the city, the historic landmark, the national, and frankly global, treasure, that is SF Chinatown. True to human form, a testament to perseverance and endurance, elderly folks were also making the long journey up the long staircases. Just like what you see on the characteristic, steeply graded slopes of SF's iconic hills, there were elderly groups making the trek up and down. The wait time was short, and the station was clean. It was very well lit, and it seemed like a very long descent. It felt safe too with security features everywhere. It was an enjoyable experience going through the station with all the arts displays and historic relics on display. It did speak to the hardships that our families endured or worked through in the old factories that used to be there. Our community has a voice; these are very important points in history that should not be forgotten or lost.

    Photos
    Chinatown - Rose Pak Station - Historic Rose Pak station!

    Historic Rose Pak station!

    Chinatown - Rose Pak Station - 1/12/24

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    James R. Herman Cruise Terminal - Princess Cruises 7-night Classic California Coast Cruise check-in on April 19, 2026

    James R. Herman Cruise Terminal

    4.1(13 reviews)
    2.2 kmNorth Beach/Telegraph Hill, Embarcadero

    The lines were sooooo long. Maybe they could hire some extra staff to check folks in on long…read morecruises like ours. I will say that the terminal itself was clean and new looking. Restrooms are available on the second floor for customers.

    Pier27, I was a little skeptical about you. I mean your terminal is super small from the outside…read more Even the drop-off / pickup area is smaller than any airport I know. But you know what? It works and it works pretty well. Not 100 percent well, but if you're lucky enough to have an early boarding for your cruise ship you will have no problems like us. It was smooth sailing literally. We had friends who came 20 minutes later and ended up waiting in the heat for an hour. So early is the key to check in. Don't forget to have your passports and your boarding passes ready as well as empty water bottles. After Check in, the boarding distance is short. When you return and if you checked your bags there is an area for pickup. We didn't check our bags and had no problems. The only thing here I had a slight problem with is the lack of porters. Took me about 30 minutes to track one down when embarking. Again, I can see how this would be worse if you had a later check in. But kudos, this was such a pleasant experience!

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    James R. Herman Cruise Terminal - Queen Elizabeth is docked today

    Queen Elizabeth is docked today

    James R. Herman Cruise Terminal - Princess Cruises 7-night Classic California Coast Cruise check-in on April 19, 2026

    Princess Cruises 7-night Classic California Coast Cruise check-in on April 19, 2026

    James R. Herman Cruise Terminal - People waiting to get into the terminal.

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    People waiting to get into the terminal.

    Cable Cars - This was our stop!

    Cable Cars

    3.0(78 reviews)
    1.3 kmRussian Hill, Fisherman's Wharf

    Being in San Francisco, you've gotta do at least one cable car ride -- whether just for the…read moreexperience or as a quick little "tour" down Market Street from Powell to Union Square. It's $9 each way though -- still trying to figure out why some "locals" could hop on at some stops -- without showing their MTR-pass.

    The Powell & Hyde Cable Car Turnaround is one of those classic San Francisco sights that never…read morereally gets old. It is located at the end of the Powell-Hyde line near Fisherman's Wharf and is one of the three places where the cable cars are manually turned around for their return trip. It's fun watching the operators physically push and rotate the cable car on the turntable. It may be a simple process, but it is fascinating to watch. It might be because it's something you don't see in many places anymore. There's often a small crowd gathered around, so one can take a few minutes to watch, take photos, or even line up to ride the next car. The Powell-Hyde line itself is one of the most scenic routes in the city, passing landmarks like Lombard Street and offering great views of the bay along the way. It's a part of one of the last manually operated cable car systems in the world and is a part of San Francisco's history. I watched it as a teenager for the first time, and many times as an adult, and I still find it fascinating, a fun "San Francisco" experience.

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    Cable Cars
    Cable Cars - Golden Gate in the distance

    Golden Gate in the distance

    Cable Cars

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    Amtrak - Amtrak Connector bus stop. Scheduled connector rides will arrive here (December 2025)

    Amtrak

    1.8(35 reviews)
    2.3 kmFinancial District, SoMa

    This is a street side bus stop for the Amtrak Connector Bus. The address to this location is: 401…read moreMission Street, with Fremont Street as the cross street. So you can give your Uber or Lyft driver this pickup or drop-off info. This bus stop has no shelter, so it's totally uncovered. But, it faces across from the Salesforce Transit Center, that's within walking distance. There is a small seating area that's about 20 feet away, but it's more like a block of concrete you can sit on. It's a one-way street, but traffic is very busy in this area. MUNI buses also runs on the island right across from this stop. There can be some transient folks around, but it's the nature of the downtown area. Mostly safe area and lots of traffic all around.

    Never taking this ghetto bus/train Amtrak again!…read more Taking Amtrak from Oakland to Reno was a complete nightmare! On the way back, they cancelled on two different days. The third day was filled with a 5 hour delay. But that's not all: a $83 dollar ticket suddenly jumped to a $468 ticket for those who wanted to ride on the third day and go back home. Completely disorganized and price gouging to say the least. And no, this wasn't just a "weather" issue. As I said... they gouge prices after cancelling on two consecutive days (cancelling at the last minute). How can you rationalize a $83 ticket jumping to $468?? Besides that, someone was really concerned (rightly so) when they noticed the bus having completely bald tires (no threads) and the bus was old and worn out. The electrical did not work on the bus... and no wifi... this is what I paid for? The least you can do is not price-gouge after people get delayed for two days and then have to wait over 5 hours on the third day. Also... after I got the phone notification and phone message on the first day that my trip was cancelled... I called, and the lady had no idea what I was talking about... I had to call three times, and finally, they sorted out that, yeah, indeed, there was a cancellation. They are completely incompetent.

    Photos
    Amtrak - The intersection of the Amtrak Connector Stop  (December 2025)

    The intersection of the Amtrak Connector Stop (December 2025)

    Amtrak - This Amtrak Connector Bus Stop is right in front of the Salesforce Tower (December 2025)

    This Amtrak Connector Bus Stop is right in front of the Salesforce Tower (December 2025)

    Amtrak - Connection bus.

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    Connection bus.

    BART - Powell Street Station

    BART - Powell Street Station

    3.0(295 reviews)
    1.7 kmUnion Square

    Since growing up in San Francisco & Oakland, CA, I have always liked the Powell BART station due to…read moreconvenience in downtown San Francisco & Market St. attractions. Today, I still like stopping here whenever I visit the city. It's not cheap riding from San Jose/Milpitas to this station $10 one way now. I can still remember old times when riding only cost a few bucks. Powell BART station connects riders to all sorts of trains/muni destinations. Public restrooms are always available and staffs do their jobs well. You will see lots of foreign visitors and often hear people speaking in French, Spanish, German, etc. This is one of San Francisco's best stop. It's unfortunate that SF Westfield Shopping Center lost its businesses due to high crimes, high cost of doing business here, and other city regulations. This BART station really had it all years ago, especially when it was easily accessible after stopping here and walking distance to the food court and retail stores. I think Powell Station vibes are still positive for commuters. Advertisements are everywhere. This BART station still feels safe in public and it does feel like home of San Francisco center. I'm still glad that their tunnels and walkways are spacious and can accommodate major transportation for event days. JPMorgan Chase ads are highly visible.

    I've chosen to live car-free because of the city's convenience, but BART is making that choice…read moredifficult lately. To be fair, the fares are decent and when it works, it's the best way to get around. However, the consistency just isn't there. Almost every day there is a new 'issue' or delay. The stations are consistently dirty, and broken escalators have become the norm rather than the exception. What's most frustrating, though, is the customer service. I've approached station agents for help only to feel like I'm 'interrupting' their personal phone time or chats with colleagues. A little professional courtesy would go a long way. I want to keep supporting public transit, but the overall experience needs to improve.

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    BART - Powell Street Station
    BART - Powell Street Station
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    Bathrooms 11/26/22

    Charter Express Tours - tours - Updated May 2026

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