A representative came to my house to make sure that I could get set up with internet and TV through…read moredish and viasat. They were able to give me same day installation and they are local. I loved it.

From the owner: We can provide you with internet from Viasat which has unlimited data plans starting at just $50…read moreper month. We can also set you up with Dish network or DirecTv services. We are a one stop shop for all TV and internet services.

I had spectrum Internet and phone service while living in Tx. I moved back to Louisiana and in my…read morearea they didn't provide Internet. They allowed me to keep my cell phone service. after a year and a half back In Louisiana I decide I'm ready to get a new phone.....not only can they not help me it's basically pointless I have the service with them at all! They couldn't find my account in the system, I can't upgrade..... like u won't take my money for a new phone! Extremely flawed, now I have to switch services!

i had to wait 5 days for them to come fix the lines for the internet that ended up being damaged by…read morea tree falling on the power lines and internet lines. it took the power company one day to put the power back on sad case is that cable guy was here longer And did nothing

He did a great job mounting my family 86 inch tv with wire management…read more He was professional measured everything and place tv and fire place right were we wanted

From the owner: The reflection of my work it self I scheduled specific…read moremissions for specific vision

AVOID THESE PEOPLE LIKE THE PLAGUE---(IIattn. Leon Long--Co President))---i get calls from AT&T…read moretelemarketer--(many calls) -(many daysd ) -He would not take (NO) for an answer---Days later a package arrived from AT&T--Package contained a modem--(no cables--no instructions)- just momen--it looked used---I have-(for now)--At&T net and phone now--((Why would I want another???--Now they want Me to pay for moden and other charges---Modem was sent back daya later--You have tracking number--I will be send You another if needed---Now about 20 calls--6 demand letters-((ENOUGH))---I am working to get rid of My AT&T phone of 48 years--and Your fiber optic net of 3 years-- ((HELLO COX)))--I am 78 years and a disable veteran--This harrasment is taking a loll on My health!!

The AT&T internet Cable Bury services is horrible. There equipment dripped oil on my new driveway…read moreand the equipment tore up my new sod by gouging out ad rutting the lawn. This all occurred on May 22. I have mad numerous calls to AT&T Customer Service, have outstanding ticket. AT&T can't even get the bury cable company to return calls or emails to them. Risk Management does not return calls and there are no upline supervisors to speak to. What a joke.

Wouldn't recommendany Cox productg to anyone for any reason. You are better off with 2 tin cans…read moreand a string between them. Internet ervice goes out once a month and you to wait a half hour or more to get tech support and then you get a message "there's an outtage in your area and a tech support agent couldn't give you any more information. Bye." It's almost fund, but not. . Last time internet went out it was becasue they disconnected the sertvice at the pole to do some work and forgot to reconnect it. Better off with carrier pigeon.

I think Mr. Cox goes to sleep at night because NOTHING ever works. no matter what package you…read morehave. they do not care. if it's past 9pm my WIFI will continuously cut in and out for hours. this is my first review ever, because I'm so frustrated. Id love to get a different provider but this is all my apartment complex allows.

$99 a month, plus setup of $99 and 2nd month of $99, taxes and internet fees equals $349 first…read moremonth. Crazy...

The absolute worst internet service. We have had our service for about 18 months, and the ONLY…read morereason we still have it is because we are stuck in a contract. First of all, it never works...ever. Then when you call they are rude and I can't even tell you how many times they "forwarded" me to someone else. Secondly, they came out for a "service call" because they needed to change our box (the one they put us went out). I looked on my bill and I had a $120.00 charge. Yes, they charged me $60.00 an hr, for something that was their problem. But wait it gets better.... They were here for 30 minutes. So no, I do not recommend kaplantel.

Short and simple. I cancelled service and cannot get my refund for credit balance of $58.87. I have…read morecalled 7 times over the last 6 months. The first call - oh - you'll receive your refund in a cople of weeks. Then - it will be a month. Then - it will be 3 billing cycles... and so on and so on. I love the fact that I have all those calls recorded as proof. I called yesterday and today - they say it will be mailed - but refuse to give me a date it will be mailed. It's been SIX MONTHS. I see from the previous BBB complaints - this apparently is their scam. The staff is incompetent and dishonest, just like the company. I look forward to posting additional reviews on multiple websites. They've wasted my time - so now I'm going to waste some of theirs... SMH. #Idiots

Their internet is terrible for the past few months I haven't been able to play games at all because…read moreit lags so bad it's by no stretch of the imagination impossible to even play video games, sometimes YouTube won't even load some nights, they also charge ridiculous prices for speeds that you only get a fraction of, can you fathom paying at minimum $50 a month for internet and getting sub 1mb/s download speeds? Neither could I but now I can.

cable and internet go out frequently and the cost is much higher than it should be, considering how…read moreunreliable it is

Optimum located at 3723 Nelson Rd, Lake Charles, LA 70605 formally located on W Prien Lake Rd, Lake…read moreCharles, LA is scamming consumers. I purchased a cell phone from them on Mar 8, 2024 and when I called in to upgrade my services I found out they are selling the customer's internet and phone services to an Indian company in Long Island, NY. Not only that, I personally went into the store on Nelson Rd at 3723 and purchased a new phone thinking I was adding a cell phone to my existing account and today, March 9, 2024 I found that my internet and phone line was additionally sold to the Indian company and there was no way I could speak with the local office in Lake Charles, LA because their lines are routed out to the Indian Co. in New York, this is not to be prejudice. Optimum local number in Lake Charles is non-existent on their website. Beware!!! Now I will be reporting them to the (FTC) Federal Trade Commission for deceptive trade practices, the (AG) Attorney General for fraud and the (IG) for deceptive trade practices and fraud as a back up. Let me not forget the (BBB) Better Business Bureau. Scammed Customer and Mad as Hell !!!!!!!

years and years of getting run around in BR. Tonight the same old recording about neighborhood out…read moreonly after they say they will reset modem. No text back and when call back they then say neighborhood out, neighbors cox is working. Usual run around with cox. looking forward to switching to AT&T

Going down fast. Internet and tv out every day. Now the call center is in India like AT&T did and…read morethat's why I dropped them. Can't understand a word fake John smith is saying!!!!! HORRIBLE