Extraordinary customer service! The love helping people get what they need in a timely mannerread more

I left these folks a 1 star a couple months ago but to their credit they contacted me and made the…read morereplacement of my screen protector right there in the store. I'd have given a 5 star if they'd have just done that in the first place so I didn't have to make two trips to town! When I buy stuff from them I want it warrantied in that store. If I buy on line then I'll get my warranty there.

TCT is the place to go for your internet and telephone needs. You will always be greeted with…read morefriendly and professional service. Their staff members take the time to listen and help. We highly recommend TCT!

Update. Finally had a manager reach out. They repaired. Replaced wiring. Everything…read moreworks. I hate to get upset with a company. Especially when there are so few choices. I hope this fiber optic works well. Thanks for renewing my faith.

Expensive for low speeds and I hear they track your internet activities!maybe go with spectrum !read more

We live SW of Newcastle and our phone service is out at minimum a couple times a week if not daily…read moreto some degree. We ended up getting a booster for our cell phones so we can make a call if necessary, however that doesn't always work either. We did get internet via satellite which has been great! I am checking into the phone through the same company and will probably go that route as I see no point in paying for a service that is below sub standard!

Try to get to their website to pay my bill and all I get Is can't connect to server. I've reported…read morethis to them several times and all I get is "well it works fine in our office". Well it does not work fine from my house and is totally frustrating

I am not impressed with Wispwest's payment policy. I don't appreciate being backed into a corner…read morejust so they can get my credit card details on file. We have always paid on time but now we're forced into automatic payments being withdrawn from our account. Now, 1 more business to watch.