My first call was welcoming and I was able to access an appointment without my paperwork being…read morecompleted. The off ice is close to the parkway and it has ample parking. The office staff and Dr. Solomon explained every step and orally as well as written instructions were provided. I highly recommend this practice.

I brought my first child there for a procedure which went well. The post anesthesia care was a…read moredifferent story. They were clearly busy and in a rush to get my child out. He was still heavily medicated and tripped and stumbled his way out. I had to find a wheel chair on my own from the Yale office to get my sedated child safely to the car. Against my better judgement we took our youngest there too. I fully recognize that even using best practices there can be unwanted outcomes. When I expressed my concerns first to the nurse than the doctor that my child was reporting pain and was pounding on the arm rest to get them to stop or to acknowledge them and he was shushed and told to stop moving. Certainly there are limits to medication dosages and sometimes pain can happen. That is not the problem. Its the hubris and arrogance coupled with the gaslighting from staff. The reluctance to admit a complications. That is the problem. The doctor was better about it and had a reasonable explanation for every concern though was not apologetic/sympathetic that there were compications. The nurse was the real offender. Starting by saying my child was just being emotional. Minimizing this child's concerns and acting almost put out by my asking questions respectfully. Coastal has a nursing problem. Find another practice..

the receptionist(s) at this practice are beyond rude. hung up on me mid sentence when trying to…read moremake an appointment. I don't understand why my dentist office referred to this practice due to how unprofessional it is. Can not express how much I do not recommend using this place.

I went to this practice for an implant. I saw Dr. Berkely and the process took close to a year…read morebefore I had my last appointment, which was to remove the healing cap to prepare to have my crown made. I had my appointment and Dr. Berkely work on me for an hour to try and remove the healing cap, which in the end he was unsuccessful at doing. During that process it started to get uncomfortable and after awhile I asked him if everything was okay and he said it was not, because he couldn't get the cap off. He continued to try and I started to get nervous, but I trusted the process, but in the end it could not be removed. When he stopped he didn't have much to say to me other than he had to check with the device rep and get back to me. Needless to say, as a result I had a lot of swelling, a large wound from an instrument, canker sores and I called the office 3 times over the next 2-3 weeks to see what next steps were and to tell them of my wound, sores and uncomfortableness. No one had answers for me and I never heard from Dr. Berkely. At 3 weeks, I got a call to have an appointment for him to try again, but I was frustrated at the lack of follow-up and had already sent at letter to the office and I declined the visit. This review is not reflective of his staff who were very kind and professional.

Perhaps the xray person, dentist, and hygienist are capable, but I think they talked me into having…read morean expensive procedure I didn't need and then the desk lady tried to charge me for additional things I didn't want. First problem - I'm on Medicare, which they don't accept, and United Healthcare, which offers a Dentegra discount at Aspen Dental. The lady at the desk refused to know anything about a discount (even though it's on their website) and I had to look it up on my phone to show her. Finally, that was approved. The Xray person took 20 Xrays in addition to a full head scan and stuck a camera in my mouth to take photos, which seemed a bit excessive. The dentist (Dr Kim) seemed nice but insisted I needed scaling and root planning. The finance person said that would cost $1542 after the discount. She said it was a one-time procedure and I wouldn't have to do it again. I was skeptical but made another appointment because the hygienist wasn't working that day. Supposedly the entire procedure was going to be done in one day, but the hygienist only did the right side of my mouth, and I had to make another appointment for the left half. The desk lady said the entire procedure would cost $1742, which I complained was not the original estimate. They were going to charge me $200 more for an electric toothbrush and a water pick that I didn't want. I told them to take that off and got the price back to $1542. I paid $730 for that visit. I went back 4 days later to get the left side done. The desk lady said I had to pay $812 up front before the work could be done. I said I've always paid for doctor and dentist visits after the work, but she insisted so I paid it. The hygienist did the left side and said I was supposed to come back in 4 months. When I went to schedule the next appointment, the lady said I would have to return every 3 or 4 months and it would cost $413 for each cleaning. I can't afford that and insisted on a 6 month appointment and the regular maintenance cleaning for $223. A week later, I got a bill in the mail for another $148. When I tried to phone the office, I got a voice mail. It's been several days and no one has called back. I do not intend to pay the bill and I will be canceling the next appointment. Even if the dental care is good, the outrageous charges and customer service is awful. There are 4-5 ladies at the front desk and they mostly stare at their computers and ignore the patients. All those cute motivational signs around the office don't make up for the fact that, at least at the Hamden, CT office, the practice is run by liars and cheaters.

I found this office to be great to work with. They were always kind, professional and efficient. I…read moream well satisfied. The only negative is the receptionist who would not speak louder even when I told her of my hearing loss. But that be as it may I highly recommend this office.

I had the pleasure of meeting Dr. Barasz due to an implant issue created by another dentist. At the…read morerequest of my general dentist Dr. Barasz was able to see me with in a week. He and his staff were very welcoming, kind and knowledgeable and he was able to put the prosthetic abutment on an implant that was initially started by another Oral Surgeon who was unable to remove the healing cap after an hour of working on me. I would highly recommend Dr. Barasz for any periodontic or implant work.

Dr Barasz came recommended to me for some Wilckodontics work that I was looking into getting. After…read moremy first appointment I felt at ease. The warm welcome by the office staff made me feel right at home. Once in the office Dr. Barasz took the time to explain all the details of the procedure and what the process would be. After a lot of decision making I pulled the trigger and got the procedure. It was pretty invasive but Dr. Barasz made sure I was comfortable the whole time and would pause if I wasn't. The staff continued to reach out after the procedure to check in and my mouth has made some dramatic changes since. I would recommend this office to anyone who is considering Wilckodontics or tooth extractions.

one of the worst that takes advantage of clients .a few stitches and X-ray was done and I was sued…read more8k for less than 10 mins worth of work. it was my first and only time in the office .at the time I had no job,was assaulted and hit a fractured jaw . this man runnier my life by suing me and knowing that I ain't make that much . I would've let the stitches fall out themselves. he really ain't do anything at all.

Update 2018 I'm still in pain. If I had to do it again I wouldn't…read more Note I selected a star rating because I had to.

I seen Dr. Jordan Greenberg as an emergency patient. The office staff was more than wonderful to…read moresqueeze me in that same day as a first time patient. I suffer with dental anxiety after many bad experiences in the past. Dr. Greenberg made me comfortable, made me laugh (even I could hardly open my mouth) and made me never scared to go to return back to him if needed. He is the BEST of the BEST! Bedside manner is one I haven't seen before.. you will feel like you knew him for years. Do not hesitate or any oral surgery you may need; do not bother to search around.. just chose him, you will never regret it. ;)

My daughter just had ALL her wisdom teeth removed at the BRANFORD office. The staff there are…read moreamazing, caring and very knowledgeable. They relaxed my 17 year old and made her feel very comfortable. They scheduled her right away. The procedure was rather quick. The at home instructions were very easy to follow. I know everyone is different but she had minor pain, swelling or discomfort after surgery. The office is spotless and from what I can tell updated with all new equipment and technology. I will definitely recommend this office to all my friends and family. GREAT JOB

The type of care was exceptional. Dr. Longo couldn't have been nicer. I had a tooth extracted and…read morehe made sure I was comfortable and would not feel any pain. My experience with him and his staff was wonderful! I would highly recommend him!!

Phenomenal Oral Surgeon! How to get an adult wisdom tooth taken out and Dr. Longo was great at it…read more He and his staff are super kind and friendly and caring. Bedside manner so hard to come by these days and glad it is still alive at his practice. Office and exam rooms are very clean and sanitary. This is important and reassuring to know it was clean and these Covid times

I cannot say enough good things about Dr. Erik Sayles. I saw him for severe complex TMJ disorder…read more I will start this review by saying I have dealt with many, many Drs in the last 15 years because of the MS and several co-morbid illnesses that I've had to contend with. I have a well rounded experience with Drs who make a difference and those who don't. With saying that, I highly recommend Dr. Erik Sayles, Oral Maxillofacial Surgeon. He is a doctor who makes a difference. He was on time, alert and attentive, extremely knowledgeable. Who also carries the best bedside manner and is friendly, compassionate, listened, intelligent, thought outside the box, thorough with exam, and thorough with suggestions and options to proceed forward, as well as, has great follow up to make sure you are well taken care of. He made sure that I was completely comfortable with all the decisions along the way.

I do understand some of the comments saying about people who works here are very RUDE I did feel it…read morewhen the 1st time I come in, the receptionist, she's skinny black hair, she have an attitude but I did talk to her after my appointment she was ok,but I think she have very strong personality she needs to tone it down coz the rest of the worker are soooooo nice, Dr. Nan K. Hoang one of the nicest down to earth person I ever encounter oral surgeon. I really have a very good experience and I highly recommend this place if you need some ORAL and Maxillofacial surgery, and if you do, tell us your experience and let everyone know! Cheers!!!

Pearl Dental Care staff are amazing!! Very friendly, no long…read morewait & very clean environment. I recommend this place!!

I rarely leave reviews, but my experience with Pearl Dental has been so consistently negative…read moreacross my entire family that I feel obligated to speak up. All four members of my household have had disappointing or outright terrible experiences here. What is most concerning is how many glowing reviews exist, because our experience has been the complete opposite. It genuinely makes me question how accurate those positive reviews are. My own situation has been ongoing and extremely frustrating. In December 2025, Dr. Scott Pearl told me I had "baby cavities" and recommended filling them to prevent progression. I had no pain at all before those fillings. Immediately afterward, I developed severe dental pain that has only worsened over time. I returned for a follow up and was told everything looked fine, despite the fact that I was in significant pain. Now I am dealing with daily, persistent discomfort. To make matters worse, I have since lost my dental insurance, so I am stuck suffering until my new coverage begins. This entire situation was created by a procedure that I now strongly believe was unnecessary. This was not an isolated incident. About a year earlier, my husband and I were both convinced to get crowns. This had never once been recommended by our previous dentist. Since those crowns were placed, I have continued to experience sensitivity in those teeth. Looking back, I deeply regret agreeing to those procedures. My son's experience was just as concerning. He had fillings done for "baby cavities" and developed severe pain afterward. One of his fillings even fell out. Although it was replaced, he continues to have discomfort. Beyond the clinical issues, the billing practices are equally troubling. We were repeatedly reassured that our insurance would cover these procedures, even though we could not find Pearl Dental in network. We specifically asked multiple times. Despite those assurances, I am still receiving bills from procedures done two years ago. This raises serious concerns about transparency and whether proper insurance verification is being done at all. At this point, I fully expect to receive additional bills for the December 2025 procedures as well. Yes, the staff is friendly. But that does not make up for what feels like unnecessary dental work, poor outcomes, and misleading information about insurance coverage. I would never recommend this practice to anyone. I regret ever going here. I am counting down the days until my new dental insurance starts so I can have this work properly evaluated and corrected.