This is my first experience with an autocare facility. Friendly, very accommodating staff, complete…read morewith snacks/shuttle service. Very transparent inspection findings complete with pictures and easy to understand explanations. They allow you to make all the decisions and are very timely in their responses. I had a major evap leak detected and repaired. When I got home the check engine light came back on. I showed up unannounced and although they were busy, they started working on my van immediately with no additional cost. I very much appreciate the integrity and hard work of everyone I interacted with. You guys rock!

When I brought my car in for AC repair, I was told the system would be charged with a coolant…read morecontaining dye to check for coolant leaks. I was not told my car would be taken out for a test drive, inspected for anything but my AC. I received my first phone call, telling me about the problem with my AC. It could be corrected; the cost would be $2065. My second phone call was to inform me the mechanic had found other issues with my car, plus the mechanic had broken my engine oil dipstick. There would be an extra charge to me for the replacement of the dipstick. My car had just gotten a complete checkup 30 days prior and except for the engine oil leak none of the other items mentioned were found at the prior inspection. when I went to pick up my car, I was directed to the credit card reader to make my payment. Upon review of my statement, I seen that I was charged for using my credit card. No one told me there was an upcharge for using my credit card. I was also told that my oil change was 10,000 miles overdue. I asked if anyone had checked the windshield sticker, to actually see when my last oil change was done. That was a collective NO. I would not recommend this A&R auto repair on Warfield to anyone.

Asked for an 02 sensors to be installed and the old one removed. I was told by Jeff himself he can…read moredo it and would try to be done by the end of the day but might be the following day. He said the entire job "at the absolute highest" would be $150. He'd had the car from that morning until end of the day the next day and called me to say he couldn't find the end the of the O2 sensor plug and would have to take apart way more of the vehicle to find it. So he stopped where he was at and called me back to say he put the car back together and couldn't complete the job. He said the vehicle was ready to be picked up so we can take it somewhere else to do the repair. All he did was insert a bung plug where the old O2 sensor was and told me he would charge me significantly less because he couldn't finish the job. My wife stopped by to pay and we were charged $125 dollars to just install a bung plug and still left with a vehicle that had not been repaired. This place is a joke and cannot do the work they claim they can do. They will also way overcharge you for half ass incomplete work. I highly recommend you find somewhere else to take your vehicle for repairs.

I highly recommend Jeff's for auto repairs. After getting a questionable estimate at a national…read morerepair shop, I thought I would get a second opinion at a locally owned shop. Jeff gave me a much more favorable estimate for the repairs, but then after checking out the car, told me that he had found a different issue and thought this issue was probably covered by a recall. He directed us to the dealership to check on the recall repairs. He's potentially saved us almost $1,000. While talking to Jeff I felt like he was a trusted family friend or relative that I didn't have to be afraid he was selling me repairs I didn't need. I guarantee I'll be going back if the issue with my vehicle isn't covered by a recall.

I had an excellent experience. Last year, I received a 2004 Ford Taurus SES from my father, and it…read morehas been my runner vehicle for my light fixture and décor business based out of Atlanta, GA. The car has over 300,000 miles on it but has always run like a brand-new vehicle, so when I started having issues with it struggling to accelerate past 40 mph and having trouble going up hills, I knew something wasn't right. When I first got the vehicle, we took it to Pep Boys, and they recommended that we visit a muffler shop to have the catalytic converter inspected. It was rusty, and although there weren't any visible holes or broken parts, we were told it was fine but I found out that that's not a part that you could just inspect from the outside. A family friend of ours, Demetrius R, who is a mechanic initially offered to do the work for us at a great price, but he actually ended up recommending Kraft Street Muffler -- and I'm so glad he did. I ordered an OEM catalytic converter from AutoZone ahead of time, and when I called Kraft Street Muffler for a labor quote, I was shocked to hear it was only $150 before taxes. Even better, they were able to get us in immediately, and the entire job only took about an hour. The technician who serviced my vehicle was extremely friendly, professional, and very knowledgeable. He took the time to educate us about the car and explain things in a way that went above and beyond what I expected. Since the repair, there are no more check engine lights on, and the car runs even more amazing than before. Faster and more powerful. Overall, it was a smooth, affordable, and trustworthy experience. I will absolutely continue to use and recommend Kraft Street Muffler to anyone needing exhaust or catalytic converter work.

Only go if your looking for a cheap repair and a cheap job done. May be a fine shop for repairs…read more Not the shop for custom exhausts.

My car was stolen and the joyriders really did some damage to it. Dents and scratches all over it…read more These guys were able to get my car looking good as new again. the paint job is pristine and matches really well with the original paint job on the car. Definitely would recommend coming here.

Amazing customer service! Everyone there is super friendly! They are very detailed in their work!…read moreAnd fast! I loved how they kept me updated via text message as well & called me as soon as our car was ready! Highly recommend!

I didn't purchase my Subaru at this location and this is the first time I have used them for…read moreservice for my Subaru. We have had our Kia serviced with Wyatt Johnson in the past and it was a hit or miss experience. My Positives: I took my Subaru Forrester in today for a recall on the brake system and spring coils. I also had them replace the rear windshield wiper, since that is a Subaru only part. Marvin checked me in, texted me with an update, and called me when the repair was completed. This guy was really overly great and helpful in the process. He was spot on, almost to the minute, of how long it would take to get the repair done. My critiques: When I initially called to schedule the repair I was a bit turned off by the person on the phone (don't recall her name) because I have a 1hr 45min drive to the dealership and asked about the time-frame of the repair. I was told I would have to ask when I showed up at the dealership. Typically dealerships will quote me the "billable labor hours" of the repair, which at least gives some indication of the overall time. When I got in my car it smelled like cigarette smoke. As I have asthma, I'm overly sensitive to smokers and this was a bit of a turn-off.

I traveled to this dealership to purchase a vehicle that was advertised as a Limited trim, which is…read morethe top trim level. However, I later discovered that the vehicle I was sold is actually the base LE trim, which is the lowest trim level. I am extremely disappointed with this experience. I contacted Tyler to address the issue, but he did not appear concerned and did not provide any meaningful assistance. I requested that the GSM or GM contact me to discuss the matter further, but I have not received a response. It has now been a week, and despite multiple attempts to reach a manager, no one has followed up with me. There is a significant price difference between the Limited and LE trims, approximately $7,000 to $10,000. Given the circumstances and the lack of communication, I feel compelled to share my experience publicly and pursue further action, including filing a complaint with the Better Business Bureau. I strongly encourage others to carefully verify all vehicle details before completing a purchase

two women pull in after being laughed at the Chevrolet dealer, yet every man at Mike's Tire Shop,…read moreMike especially didn't make fun of us, but instead took the time to hear our concerns. Mike not only made sure our car was safe enough to get on the road, but financially we couldn't afford the new tire we desperately needed. what did Mike do? "I'll work with you. I can NOT have y'all have a blow out." he looked at his technician immediately and said "we are putting a tire on it." no if ands, or buts this man is exceptional at what he does!! thank you, Mike's Tire Shop for being incredible men!

They mounted and balanced my new tires for a reasonable price, and there was no waiting : I am…read moresatisfied with their services offered!

Really grateful for their quick and efficient service for my vehicle. Had my car breakdown on me…read morewhile traveling cross country and they had my car up and running within a couple of days.

This place knows how to treat their military members! I go to them for any issues. Friendly staff…read moreand fast service. Best prices in town. You can't beat em here