My family and I have been going to Amir since he was at a very small place in Burlington (20 plus…read moreyears ago) and he has always been honest, fair and his work stands the test of time. You can't find that very often and when you do, you remember.

I bought a mid level automatic watch and noticed after several weeks it was consistently running…read morefast, so I took it to Classic Jewellery to see if the watchmaker could adjust the movement and dial it in. Wow what a difference when I took possession of my watch, it keeps almost perfect time now almost as good as a Rolex, about 8 seconds a day or 1 minute a week. Incredible watchmaker skills. I will be buying my next watch here as they have some very nice Victorinox pieces. Very nice owner-Watchmaker who listens and treats you with respect and takes an interest. which is lacking in many retail shops.

I wanted to purchase some jewelry for my wife this past Christmas, and I'm happy I returned to…read moreVandendool Jewellers. Carol was very knowledgeable and patient helping me find the perfect gift. I like to support local business and I would highly recommend this store.

The staff are always pleasant and helpful. I started my order by texting to their website and…read morereceived a response very quickly. They were able to provide exactly what I was looking for and had it ready for pick up well before my time line cut off. They are diligent in their protocols to ensure everyone's safety, without causing fear or anxiety. I love the product quality and service I receive at Vandendools. They are my "go to" jewellers.

Hands down the best place for purchasing an engagement ring in WNY. I proposed to my fiancé on…read morevacation earlier this spring and we had discussed the ring selection process. She is an artist and wanted to be involved in developing/designing the ring instead of simply picking something out of a display case. We found Brian Michaels Jewelers based on the positive online reviews. After sharing our ideas with the sales associate, she reached out to the owner for a consultation and before I knew it, my fiancé was deeply engaged in a conversation with the owner about every facet of her design concept. We were impressed by the level of engagement and customization available and I was impressed with the affordability. In a few days we were looking at a 3D model of that very ring and in a few weeks my Fiancé was wearing her dream. We were both ecstatic with the ring and interaction with the staff. For me it made what would otherwise be a stressful and awkward process, a delight that we will both cherish for the rest of our lives.

Best jewelry store in Buffalo and I've been to a few. Went…read morein to purchase a gold chain and was treated so well, my current jewelry was cleaned free of charge and the sales woman Amanda was AMAZING! She wasn't pushy, super real and down to earth, gave honest opinions, and helped me feel good about my choice even though it was more than I wanted to spend. (My choice, wasn't pressured) Lots of fantastic, high end products, prices are reasonable and service of off the charts. Would definitely recommend, and if you have any control, have Amanda help you.

Albert was the only clock repair who would fix my mantle clock which has German mechanics. Great…read morefix. He also serviced my 1975 Rolex

First class service'. Also new address 4180 Morris Drive, Burlington. Gary(son) has taken over the…read morebusiness. Same great service.

Since my complaint of my rings not fitting properly, I emailed Harmony on he Saturday and Julia…read morecalled me back and asked me to return the rings and she would do resize the one ring for free and would have to charge for the other. She asked that I come in and discuss it with her. I brought the rings in on Monday and she looked them over and said that they would resize both rings and there would be NO CHARGE. I picked up the rings and they fit perfectly and I was quite pleased. I took my travel watch in on Monday and they put a new battery in for $15.00. If it wasn't for Julia, I don't think my wife or I would have gone back. Give them a try and ask for Julia

I took my great grandmother's garnet engagement there as the prongs needed to be repaired and to…read morehave the stone replaced. What I got back was a ring that did not whatsoever resemble the ring that I had taken in! The colour of the gold is different, the style of the ring is different, and the groove in the ring where my great grandmother's wedding band sat is now no longer there! I was forced to pay $197.75 to get the ring back....and now it is at a goldsmith's in Burlington being restored to it's original design! The jeweller at Harmony House said it is 'perfect'. He is presently ignoring the problem and igorned my request to be reimbursed. I have now filed a complaint with the BBB.

My fiancé worked with Diane to design my one-of-a-kind engagement ring. Without having met me, she…read morewas able to craft the perfect ring for me. Yesterday, my fiancé and I sat down with her to select our wedding bands (which she also designed) and it was such an amazing experience. She created a ring for my future husband with one of the ranges in the ADK etched onto which holds significance for him. She also ensured that we were budget conscious and offered us less expensive alternatives for type of ring, weight and type of metal employed. She also asked numerous questions about our jobs as we both work in fields where the ring is likely to see some wear and tear. My fiancé and I strongly recommend, Diane to all those looking for a priceless experience without the price that often comes with "priceless".

Diane was very helpful, creative, timely, professional, and inspiring. My wedding band looks…read morefantastic and she even helped customize it by weaving our initials into the design. Also, she was very patient with me while trying to get the perfect size (quarter size with puesdo comfort fit).

I've been coming to this location for a few years now purely to replace the batteries of my…read morewatches. It is a great local find and the employees are super nice and helpful as well. The battery replacement only took a few minutes and there were no problems with my watches either.

I've shopped here for several years... jewelry, watch batteries, charms, and more!…read moreAlways attentive staff who listen to your needs, let you browse at your leisure and offer helpful suggestions. I have not gone anywhere else in my 20+ years in the Tonawanda's, and don't expect I ever will!

Used their services for years for our 6 regional service locations plus for customer give promo…read more Prices higher than online but I stuck with this company because it was always easier than making a change. They were fine. Catalog plus showroom. Reasonable delivery time. Recently Had a horrible customer service experience with Summer S. She is aggressive, rude and condescending. I do a large amount of purchasing and never have been treated so poorly as a client. I called to complain and never heard back. Will not be placing our seasonal order.

Had a wonderful experience working with Cathy Hebeler. She was so helpful. I had a very short dead…read moreline and she worked with me and our company to have all the merchandise we needed on time and before the deadline!! Highly recommend!