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Charlotte Dermatology - Cornelius

1.0 (2 reviews)
Closed • 7:30 am - 4:30 pm

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15 days ago

Don't go here. You can't ever talk to anyone on the phone when you call & will be charged for services you don't receive.

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1 year ago

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Northlake Dermatology - Dusty mag lamp...why? Because it never gets used.

Northlake Dermatology

2.1(29 reviews)
3.1 mi

First time here. Convinced the reviews aren't lying. Doesn't feel accommodating and I haven't met…read morewith the provider yet. Was referred due to it being a part of the Novant Network. Receptionist needs better soft skills. Rest of staff was timely and that was appreciate granted I had to be there 15 mins before my actual appointment.

I had a 9am appointment today that I had made 6 months ago. I checked in online yesterday and…read morearrived at the office at 8:40am. I stopped at the check in desk and the genius working validated my name and DOB, thanked me for doing the e check in and then told me to have a seat. I then watched every patient that came in after me get called back and I waited and waited and waited. at 9:30 I went back to the desk and told them to just cancel my appt and she asked for my name (again) and said she would check. I then got called back to the desk and asked if I checked in...YES, I did. The idiot at the desk had no recollection of me and tried to say I didn't check in because she didn't do her job. at 9:45 I was told they were trying to "work me in". Again, I had an appointment, I got there well ahead of time and was treated like my time was irrelevant. Needless to say, I walked out without ever being seen. They are incredibly unprofessional. As consumers, we have a lot of choices, please make a better choice than I did and go literally anywhere else for care.

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The dirt at a doctors office.

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Lakeside Wellness MedSpa

Lakeside Wellness MedSpa

4.0(5 reviews)
0.9 mi

I am writing this review because ladies and men need to be aware of what can happen to them when…read moreyou are contemplating seeing a plastic surgeon doctor or nurse injector. Hi went to Cassandra Santos Establishment which specializes in advance technology when dealing with skin care procedures. This was in July through December 2021. I had some type of laser for brown spots and melasma. Also the same day .I had filler injected into my face my lips and under my eye all in one day and was told this would be OK in one setting . I have had filler in the past and I have Never experience what I experience there. When I left Cassandra not only did I get lidocaine in Eye . And was told that it was not her fault and I had to see ophthalmologist because my cornea was scratched. I was very patient and trying to wait and see if all the bruising I experienced would go away. Cassandra refused to pay half of my hundred dollar bill at the ophthalmologist. Which was a palling because I could not go to work for 10 days without wearing a mask. I had to wear a mask to cover up all the bruising from all the procedures I had in one day. I am still to this day having bluish tint under my eye from the filler that was . I was told by Cassandra that it was more my fault that this happened and you will see I never had anything like this on my face before the procedures. I tried to work with her hoping that this bluish tint under my eye will go away but I'm finding out I could be damage for years. I cannot even cover up the spot with make up. I am so Upset that Cassandra Santos operates a business and does not feel that she's accountable for anything that she cause me . I am traumatized from this experience. I've tried to reach out to her and I get to no compassion for what has happened to me. And I'm having to search around for someone that can reverse this filler and get rid of the blue tint under my eye. This is called the Tyndall effect. When it happens with somebody inject you the wrong way . I had to go through several months of bruising and embarrassment of my face. The reason I'm writing this it's because people need to know what can happen to them if you do not do your research and ask the right questions when you are receiving filler from an office that does not have a plastic surgery certified Doctor office be careful . She claims that she is a advanced master Injector. And this is what happened to me. I am only trying to get help and now I'm gonna have to pay more money for her mistake. I also received Botox in my forehead and got the droopy eye syndrome where I look very weird. I really don't see how people can stay in business and do what they did to me. I paid over $2000 and I am scared . I look aweful . I was very hopeful that Cassandra could help me and she just drop the ball. She said she injected me with free filler and that's all she can do. It's pretty much not her problem. She wouldn't even let me come in to see her when I said I had extensive bruising she told me to ice it and use Arnica and wait three weeks . What would anybody else do in this situation. I have found now that people use fancy words and make websites to look like they are very good and they have no personally before and after pictures. I am sure some people will continue to go to them because they did not have my experience every person is different and you have to know what you're dealing with when you're dealing with someone's face. Bottom line .

They are great there! I get the injectables and it's done perfectly. I'm 80 years old and people…read morethink I'm in my 60's.

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Lakeside Wellness MedSpa
Lakeside Wellness MedSpa

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Charlotte Dermatology - Cornelius - dermatology - Updated May 2026

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