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    Astle Nancy MD

    2.3 (3 reviews)

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    5 years ago

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    9 years ago

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    People searched for Dermatologists 330 times last month within 15 miles of this business.

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    Northlake Dermatology - Dusty mag lamp...why? Because it never gets used.

    Northlake Dermatology

    2.1(29 reviews)
    3.1 mi

    When I read all the negative reviews about this doctor, I almost cancelled my appointment. I'm glad…read moreI didn't. They were friendly, engaging and I had no complaints at all. One of the common complaints I read is that the doctor only spends a few minutes with a patient after a long wait. My wait today was rather long, but not excessive, Dr. Kois apologized as soon as she came into the exam room and explained she was working with only one nurse today when she usually has three. I said I understood, and on we went with my exam. My appointment was at 11:00 and she was examining me by 11:45. If that's all you have to complain about, get a life. The other aspect of that complaint is that she spends little time with a patient. Well, she's an experienced doctor who knows a cancerous spot when she sees one. She looked at my areas of concern and said they were nothing to worry about. What more did she need to say? She didn't need to stand around and talk to me about the weather or the Panthers or her shoes. She answered my question and that was the end of it. I would highly recommend this practice and Dr. Kois to anyone.

    First time here. Convinced the reviews aren't lying. Doesn't feel accommodating and I haven't met…read morewith the provider yet. Was referred due to it being a part of the Novant Network. Receptionist needs better soft skills. Rest of staff was timely and that was appreciate granted I had to be there 15 mins before my actual appointment.

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    Northlake Dermatology - The dirt at a doctors office.

    The dirt at a doctors office.

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    Charlotte Dermatology - Cornelius

    Charlotte Dermatology - Cornelius

    1.0(2 reviews)
    0.4 mi

    Don't go here. You can't ever talk to anyone on the phone when you call & will be charged for…read moreservices you don't receive.

    I've been to the Cornelius location multiple times. When I scheduled an appointment yesterday not…read moreonly was the receptionist unnecessarily rude and unhelpful, She also failed to tell me the location of the appointment which caused me to waste hours of my day. When I called waiting outside the locked door of the wrong location I was told my insurance that had never posed an issue before was never supposed to be accepted and my only option was to pay 110 out of pocket. Understandably I was frustrated. I was not informed of the location, the need to bring my insurance card, nor that it was no longer accepted. After a 10 minute hold when I frustratedly, but politely asked to speak to a supervisor did the same receptionist answer to tell me actually there was actually NO ISSUE WITH MY INSURANCE. My issue was not resolved after months of rushed 15 minute appointments where my concerns were not adequately addressed- and that isn't even my biggest qualm. I will never be back to any of the Charlotte dermatology locations and certainly will never recommend them to anyone. No one is going to advocate for you but yourself clearly- not only is no one going to advocate for you, they are going to be actively rude and try to make you feel like the issue. I wish I could express how unhelpful the receptionists were. My provider, while never finding a solution and quick to give me something to try for another month was at least polite to interact with. As a receptionist it is your job to handle patients. I am not quick to anger, but I will not be back and have lost a lot of respect for the healthcare system in a single day.

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    Charlotte Dermatology - Cornelius - We are located in the same building as Lakeside Family Physicians

    We are located in the same building as Lakeside Family Physicians

    Charlotte Dermatology - Cornelius

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    Lakeside Wellness MedSpa

    Lakeside Wellness MedSpa

    4.0(5 reviews)
    0.5 mi

    I am writing this review because ladies and men need to be aware of what can happen to them when…read moreyou are contemplating seeing a plastic surgeon doctor or nurse injector. Hi went to Cassandra Santos Establishment which specializes in advance technology when dealing with skin care procedures. This was in July through December 2021. I had some type of laser for brown spots and melasma. Also the same day .I had filler injected into my face my lips and under my eye all in one day and was told this would be OK in one setting . I have had filler in the past and I have Never experience what I experience there. When I left Cassandra not only did I get lidocaine in Eye . And was told that it was not her fault and I had to see ophthalmologist because my cornea was scratched. I was very patient and trying to wait and see if all the bruising I experienced would go away. Cassandra refused to pay half of my hundred dollar bill at the ophthalmologist. Which was a palling because I could not go to work for 10 days without wearing a mask. I had to wear a mask to cover up all the bruising from all the procedures I had in one day. I am still to this day having bluish tint under my eye from the filler that was . I was told by Cassandra that it was more my fault that this happened and you will see I never had anything like this on my face before the procedures. I tried to work with her hoping that this bluish tint under my eye will go away but I'm finding out I could be damage for years. I cannot even cover up the spot with make up. I am so Upset that Cassandra Santos operates a business and does not feel that she's accountable for anything that she cause me . I am traumatized from this experience. I've tried to reach out to her and I get to no compassion for what has happened to me. And I'm having to search around for someone that can reverse this filler and get rid of the blue tint under my eye. This is called the Tyndall effect. When it happens with somebody inject you the wrong way . I had to go through several months of bruising and embarrassment of my face. The reason I'm writing this it's because people need to know what can happen to them if you do not do your research and ask the right questions when you are receiving filler from an office that does not have a plastic surgery certified Doctor office be careful . She claims that she is a advanced master Injector. And this is what happened to me. I am only trying to get help and now I'm gonna have to pay more money for her mistake. I also received Botox in my forehead and got the droopy eye syndrome where I look very weird. I really don't see how people can stay in business and do what they did to me. I paid over $2000 and I am scared . I look aweful . I was very hopeful that Cassandra could help me and she just drop the ball. She said she injected me with free filler and that's all she can do. It's pretty much not her problem. She wouldn't even let me come in to see her when I said I had extensive bruising she told me to ice it and use Arnica and wait three weeks . What would anybody else do in this situation. I have found now that people use fancy words and make websites to look like they are very good and they have no personally before and after pictures. I am sure some people will continue to go to them because they did not have my experience every person is different and you have to know what you're dealing with when you're dealing with someone's face. Bottom line .

    They are great there! I get the injectables and it's done perfectly. I'm 80 years old and people…read morethink I'm in my 60's.

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    Lakeside Wellness MedSpa
    Lakeside Wellness MedSpa

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    Astle Nancy MD - dermatology - Updated May 2026

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