My husband and I both had colonics with Charlotte Colon Hydrotherapy and intended on having the complete series of 3 each as suggested by Paul. Initially, we were very happy with the services provided. Paul was very knowledgeable and kind. On our second visit the services were provided by Paul's wife Catherine...this was the by far the most disrespectful, rude and extremely challenging experience we've ever witnessed or been involved in...Catherine's demeanor was totally opposite of Paul's and her energy felt dark and mean spirited. She made indirect discriminatory comments regarding the family that lives above their office. Comments that were extremely opinionated and biased which we felt were in reference to her thoughts and feelings of us (her description helped draw the picture). I called Paul to explain what had taken place and mentioned his wife demands for me to "sit" on the other side of the wall (opposite) of my husband. When I refused, she threatened to stop the procedure. Paul calmly asked how long we had gone into the session and I told him 20 minutes. He told me to tell his wife to end the session, and that he was very sorry for the terrible experience. He said he'd like to offer the next session for free and that we owe nothing due to confusion and the fact that it was not a complete session. Again, this is Paul's nature. I went back into the office and asked his wife to please go ahead and stop the session (as she'd threatened to do). I will also mention that the primary reason for our visits were because my husband is undergoing some surgeries and we are working on better life choices. I mentioned this because Catherine seemed crazed and erratic and I was afraid that something would go wrong for my husband.
I called Paul today to address some concerns about extreme my feeling bloating, painful stomach when doing anything like walking and not being able to keep food down. During our conversation, Paul stated the visit with his wife and that free visit was longer an option because Catherine said that my husband had a complete visit. I was stunned to say the least. I/we never asked for a free anything, this was something he offered to us because of the poor customer service and short visit that we had with Catherine which was her very own (unprofessional) threat...we didn't ask for anything and it was very disappointing to try and be reduced to her opinion of who we are as hard working people. She wrote many untruths regarding our for her husbands benefit of course but we have nothing to gain from lies. We recently lost our child unexpectedly and are working on healing mind, body, heart and soul. We would not ever lie to, on or about Catherine or our experience. I do hope that rather than take offense to this review, see whatever truth is avail for you and your business to gain from. Best. read more